
Lion Parcel integrates GenAI with Salesforce to optimise customer service
Lion Parcel, an Indonesian logistics service provider, has forged a partnership with Salesforce to optimise customer service through generative AI

Lion Parcel, an Indonesian logistics service provider, has forged a partnership with Salesforce to optimise customer service through generative AI

According to the “Inside the Mind of a CISO” report by Bugcrowd, the majority (91%) of security leaders believe that

Freshworks Inc.’s Global AI Workplace Report reveals that 55% of workers surveyed currently use software applications enhanced with Artificial Intelligence (AI).

In his closing keynote during the FutureCIO Conference in Malaysia, Hazmi Yusof, country head of Malaysia at Frost & Sullivan,

Singtel and the National Trades Union Congress (NTUC) engage in a five-year partnership to provide better connectivity to NTUC’s 1.3

Some 55% of organisations in the Asia Pacific (APAC) have already implemented or plan to expand their use of generative

Every year, Forrester’s CX analysts identify top trends in digital customer experience (CX) and design. We’ve just completed this exercise

Indeed shared data on the skills most wanted for AI jobs in Singapore, including machine learning (ML) and Python programming,

Around 63% of high-growth supply chain businesses (defined by revenue growth of 20 percent or more over the past three

The Asia Pacific accounted for 23% of global cybersecurity incidents in 2023, according to the IBM X-Force Threat Intelligence Index,

The rapid advancement of Generative Artificial Intelligence (GenAI) has ushered in a new era of technological innovation, offering unprecedented capabilities

In the latter part of 2023, cyber attackers were quick to exploit newly publicised vulnerabilities, doing so 43% faster than