
PodChats for FutureCIO: Maximise the impact of automation on CX
In a Forrester study commissioned by CINNOX, only 16% of all surveyed customers recently experienced interactions that exceeded their expectations.

In a Forrester study commissioned by CINNOX, only 16% of all surveyed customers recently experienced interactions that exceeded their expectations.

Gartner predicts that by 2024, on-premises NaaS will be adopted by 15% of all enterprises, up from less than one

McKinsey says serverless will be the next-generation cloud, providing not just cloud but full application functionality. How is this different

The Nutanix global 2022 Enterprise Cloud Index (ECI) survey and research showed that fewer financial services organisations have adopted multi-cloud

GlobalData says the adoption of digital technologies such as artificial intelligence (AI), big data, cloud computing, cybersecurity, the Internet of

The annual Voice of the CISO report by Proofpoint reveals that adopting hybrid working policies and cloud tools have made

At a recent FutureCISO Breakfast briefing, on the topic of “Looming cyberthreats in 2022 – Tipping the scale in your

Gartner distinguished research vice president Erick Brethenoux says tighter regulations and unprecedented levels of uncertainty are increasing the complexity of

One of the directives of digital transformation is imperative to create a data-driven culture. However, as revealed in The Talend

UiPath’s 2022 Office Worker Survey of more than 500 office workers in Singapore revealed that 66% of office workers are

Ransomware attacks continue to skyrocket and pose serious financial and legal issues to organisations in Asia Pacific. When fallen prey

Every business today is impacted by digital disruption. The leaders compete and win based on the technology they deploy, while