Deloitte forecasts global Islamic finance assets to reach US$3.78 trillion by 2022. With the largest Muslim population in the world and a sharia market, Indonesia has plenty of room for growth given the non-sharia population, 51% of women and 46% of men in the country are unbanked. Additionally, there are approximately 60 million adults with mobile phones who do not have a bank account.
A key regional bank serving 55 sub-branches across West Java, Jakarta and Banten, BJB Syariah originally had a complex three-tier IT infrastructure that was difficult to scale. The bank’s IT team had to rely on time-consuming manual processes whenever they needed to develop new products, such as travel management systems to support customers in haji travel.
The Nutanix solution has enabled BJB Syariah to reduce the delivery time of its microservices to customers from years to months, or approximately 10 times faster than before. This includes the development of application software designed to support customers for their various needs such as a travel management system specifically for haji travel.
The Nutanix deployment includes Nutanix AHV, a secure virtualization solution that streamlines operations, and Nutanix Karbon, a Kubernetes management solution that simplifies operations and provisioning, and lifecycle management.
Now able to practice DevOps, the changes are intended to reduce complexity and enable the Bank to achieve an approximately 80 percent savings in the manhours required for its daily operations and maintenance. Overall IT operations costs have also been reduced by about 40%.
Dadang Rohandi, head of the IT division at BJB Syariah, said: “We have cut down on IT complexity, lowered costs and enhanced performance overall. For instance, the storage set-up that used to take weeks can now be done in a matter of minutes. This enables us to focus our efforts on creating better customer experiences instead of wasting resources on attending to maintenance and support issues.”