How AI will change CX jobs
“It will change how companies deliver value to their customers, and it will supercharge productivity. In some industries, these transformations ...
“It will change how companies deliver value to their customers, and it will supercharge productivity. In some industries, these transformations ...
Biopharma companies have enjoyed 30 years of high productivity, with average total shareholder return (TSR) growing at a compound annual ...
The world’s ‘digital native’ retailers – retailers that initially operated exclusively online – are set to more than double their ...
Bain’s fifth annual Benchmarking Survey of Corporate Digital Transformation shows that digital disrupters put “digital” at the very top of ...
The massive global food system generates a third of the world’s GDP and is also the biggest contributor to biodiversity ...
Throughout the pandemic, women have been quitting their jobs at significantly higher rates than men, largely exacerbated by the levels ...
Many companies today pursue diversity by themselves as a priceless asset, failing to recognize they cannot embrace the full value ...
The Bain report, Insurance 2030: As Risks Mount, Insurers Aim to Augment Protection with Prevention, observed that risks as declining ...
Bain & Company expects 5G to enter the mainstream, gaining popularity through accelerated deployment by telcos, affordable handsets and other ...
Bain research outlines the pathways to decarbonize and achieve Net Zero ambitions for leading companies in the Southeast Asia carbon ...
Research by Bain & Company finds that while executives embarking on digital transformation have historically focused on speed, the ability ...
COVID-19 had a strong impact on the purchasing habits of Chinese consumers across categories and has changed the way individuals ...
M&A practitioners need to rethink their M&A strategy and roadmap; broaden their M&A options to include corporate venture capital, partnerships ...
COVID-19 is helping accelerate digital banking adoption and forcing banks to update their digital strategy. Bain says customer defection is ...
A green initiative gap presents a threat to Southeast Asia’s global competitiveness but also creates immense opportunities for the region.
The technology exists to turn sustainability and resilience needs into an operational reality, but companies must still figure out how ...
In the consumer products sector, the companies that will win are the ones who recognized what has changed for good ...
COVID-19 has accelerated retail’s transition to a digital future. The Bain & Company survey, The Future of Retail in Asia-Pacific: ...
As powerful as these macro trends have been, Bain sees two emerging mechanisms that could exert downward pressure on corporate ...
Banks are reluctant to adopt blockchain because they don’t want to share data with others.
FutureCIO is about enabling the CIO, his team, the leadership and the enterprise through shared expertise, know-how and experience - through a community of shared interests and goals. It is also about discovering unknown best practices that will help realize new business models.
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Copyright © 2022 Cxociety Pte Ltd | Designed by Pixl