By syncing Infobip’s WhatsApp and SMS channels with HubSpot, businesses can send automated messages and updates to deliver faster and
Adopting a customer-centric approach based on rapid prototyping, the two organisations will jointly design and roll-out new digital products across
The research predicts that social media platforms, such as Instagram and Facebook, will become an important medium for enterprises to
Okta reports on the State of CIAM in Asia-Pacific 2022 In today’s digital-first world, the urgency for businesses to deliver
Gartner says sales leaders looking to cultivate an adaptable sales organisation should rethink their current sales efforts across three dimensions.
Twilio’s (third annual State of Customer Engagement Report found that investment in digital customer engagement and personalisation technologies has had
Two years into the COVID-19 pandemic, the region continues to adjust with cycles of change and adaptation. Customers today are
Technology will be the cornerstone of brands that try to re-establish relationships with customers and consumers in a new version
“COVID-19 has fundamentally changed how businesses operate and how consumers interact with those organisations,” said Joy Corso, chief marketing officer
The geographic fragmentation of the Philippines with its 7,100 islands has been a decades-old, insurmountable challenge for banks in the
With the COVID-19 pandemic, there was a big shift in customer behaviour in terms of the fear of missing out,
To listen and respond to customer needs, businesses must invest in the tools, processes and resources that empower agility and
