VIB strengthens CX, AI and data foundation with Salesforce
Vietnam International Commercial Joint Stock Bank (VIB) has strengthened its customer experience, data, and AI foundation by deploying Salesforce across
Vietnam International Commercial Joint Stock Bank (VIB) has strengthened its customer experience, data, and AI foundation by deploying Salesforce across
Adobe has unveiled Adobe CX Enterprise Coworker, which aims to activate agentic AI to empower organisations to power and orchestrate
The report has revealed that 54% in Singapore feel less tolerant when interacting with AI, the highest in APJ and
There is a wide gap between how well banks, investment firms, and health insurers align their brand promises with customer
The integration simplifies the process for organisations to launch one-click video chats from SMS, WhatsApp, or MMS, enhancing face-to-face engagements
The partnership aims to enhance the reliability and real-time tracking capabilities, as well as decrease after-delivery delays, of Shipsy’s transport
Already tipped to potentially change the way businesses operate, artificial intelligence (AI) agents are expected to also bring a much-needed
Global payments platform Adyen has partnered with Singapore-based restaurant operating system Atlas to empower food and beverage (F&B) brands in
It may not seem like a likely early adopter of emerging technologies, but Heineken hopes its investment in generative AI
Named the “Partner Sales Acceleration Program 2.0”, the initiative aims to support Huawei’s partners across three pillars: technological innovation, capability
Standard Chartered has launched SC GPT, a Generative AI (GenAI) tool that aims to leverage AI for enhanced operational efficiency
Ant Group has unveiled major upgrades to its comprehensive suite of AI solutions in healthcare to benefit hospitals, doctors and