Severe consequences for failing at digital customer engagement
98% of APAC enterprises report failing to digitize customer engagement would have negatively impacted their business
98% of APAC enterprises report failing to digitize customer engagement would have negatively impacted their business
Anny Huang, head of Digital Business at NTUC Income, shares her experience helping push the digital envelope in Singapore's burgeoning ...
An increasingly remote workforce in the light of the pandemic has created a huge challenge for critical infrastructure operators
By 2022, 35% of repetitive work tasks in large enterprises will be automated and/or augmented by using “digital co-workers” furthering ...
Gartner says 69% of Boards of Directors accelerated their digital business initiatives following COVID-19 disruption, 50% tempted to change business ...
Data responsibility does not disappear with the cloud and why companies need to double down on data protection as they ...
20% global e-commerce growth fast tracks supply chain tech adoption from 5-year plans into 2021 action. It also got a ...
In 2021, infrastructure-led innovation will enable I&O leaders to be known for the business innovation they provide as opposed to ...
Research finds that just one-third of global asset managers have completed their digital transformation projects. Blockchain and RPA are next ...
Not sure what Kool-Aid they are drinking from but according to an Everest Group survey of Global 1000 executives, 70% ...
ABI Research expects industrial blockchain revenues to grow six-fold in the next five years, reaching US$2.1 billion globally by 2025.
FutureCIO spoke to Sunil Chavan, vice president, FlashBlade for Asia-Pacific and Japan from Pure Storage, on how data use is ...
Business leaders around the region are now focused on their Return to Growth investments and Next Normal operating or business ...
Forrester says digitally advanced firms will have a sustained advantage over their competitors, and predicts accelerated investments in technology to ...
Proptech plays a key role in unlocking efficiencies across the entire design, construction and property supply chain while achieving the ...
If there are two words to describe the state of transformation in 2021, they are change and flexibility. Achieving these ...
The COVID-19 pandemic has had a widespread impact on the global economy, leaving many CIOs with the challenge of making ...
Accelerated DX investments create economic gravity as companies build on existing strategies and investments, becoming digital-at-scale future enterprises
Gartner CIO survey reveals 2/3s of Australian and New Zealand firms expect to increase digital investments in 2021 despite flat ...
IDC says rationalisation of legacy IT, both applications and infrastructure, is a critical prerequisite for successful business transformation.
Forrester says firms that make big bets on new business models, new ways of working, and new talent will be ...
An IBM survey reveals Singaporean firms will spend half of their cloud budget on hybrid multi-cloud over the next three ...
Many CSCOs struggle to create a holistic digital supply chain roadmap. They are under pressure from CEOs who want to ...
Enterprises and government agencies are moving from a 'do whatever to survive today' mentality to the 'if we do not ...
The pandemic has irrevocably disrupted the way in which people work and live. How will the way of running a ...
TCS survey sees large APAC remain focused on digital transformation amid COVID-19, and overtaking rivals in North America and Europe ...
Organisations that are bold enough to overcome the initial hurdles of cloud adoption will be able to respond to their ...
IDC reveals 66% of APAC organisations are transitioning to digital fast, with regional upstarts leading workspace transformation initiatives
Digitalisation has and will undoubtedly open various opportunities and innovations to meet the evolving needs of the consumer and how ...
FutureCIO spoke to Vikram Subrahmanyam, Asia-Pacific chief information officer and head of operations & technology for Citi, on the everyday ...
Life for many of us has changed beyond recognition compared to just a few months ago – and one of ...
Process Mining ‘as-a-Service’New SaaS offering makes process mining more accessible for more businesses. Process mining helps businesses understand where their ...
SGTech sets up STAR Fund to support tech SMEs as they drive digital transformation in Singapore with support from Enterprise ...
How can an enterprise efficiently manage the security of their infrastructure given the accelerating threat landscape and the constraints imposed ...
Implementing a Software OEM strategy can result in an increase in sales of existing products and services by increasing their ...
IDC predicts increased spending in IaaS Private, PaaS Private, and SaaS Asia/Pacific in 2020 thanks in part to COVID-19. That's ...
A new breed of digital core banking systems built on and using the technologies of our time exists, making migration ...
The IBM eOpenHouse provides a platform for Singapore SMEs to take advantage of innovations in technology and learned experiences to ...
As businesses undergo digital transformation to meet the challenges of the digital economy, modern software with its properties of automation, ...
IDC says despite pouring billions legal technology companies continue to miss the boat when it comes to what buyers in ...
Cultural change stood out as one of the three building blocks of modernization, along with technology and business processes thus ...
Data protection has evolved from being a support element to overall digital transformation, toone of the key pre-requisite before embarking ...
Gartner vice president for the finance research practice leader Johanna Robinson says “Slow remediation, on average, results in 2.9% of ...
People, including businesses, seem to think that there is an app that will solve the problem. Tim Hurman, group transformation ...
This OutSystem eBook takes provides clear direction for leaving legacy system nightmares behind. It offers a practical way forward with ...
For CIOs looking to guide their bank to achieve their digital transformation strategies, this report shows how low-code can help ...
Digital adoption is not a one-size-fits-all approach, and there is a clear demand for tailored, actionable support for SMEs and ...
In this PodChats for FutureCIO: Digitization vs Digital Transformation, we cover questions that should be discussed, debated and argued during ...
Fitch says the coronavirus pandemic and the resulting social distancing phenomena will spur banks across south-east Asia to accelerate their ...
COVID-19 has wiped off almost $500 billion of worldwide DX technology investment between 2020-2023 from our pre-COVID-19 forecast - that's ...
Fitch Ratings recently revised its outlook for the life insurance industry in Asia-Pacific to negative from stable, attributing the revision ...
Digital technology can level the playing field provided it is supported by an environment that foster innovation. But beware the ...
Business needs to focus more on the principles of agility, automation, and accessibility—and less on blindly hopping onto any shiny ...
Over the last five years, data has undergone an interesting journey in the region. It has not only grown in ...
Starhub is bringing in PCCW Solutions to help it modernise its IT infrastructure as part of the company's effort to ...
This TIBCO whitepaper outlines how the API landscape reached its current state, where things are going, and how things will ...
Union Bank's Henry Aguda dispels that perception that digital transformation means replacing core legacy systems with more modern technology.
FutureCIO spoke to Tim Hurman, head of Digital Transformation at Tricor Group, to get his perspective on improving the likelihood ...
The CIO needs to understand the business requirements, review the position from the standpoint of technology currently in use, and ...
The power of AI-driven operating models – how leading organizations use AI to gain insights into the customer experience and ...
IDC predicts that by 2021, over 90% of enterprises in APEJ will rely on a mix of on-premises/dedicated private cloud, ...
For more than 50 years, Everest Spices has helped cooks create tasty dishes with its range of pure and blended ...
Focus on organisation's culture will accelerate co-innovation and enable businesses to respond to market at hyperspeed, says IDC.
Mark Micallef, Cloudera vice president for Asia-Pacific and Japan, lists his top 3 tips for organisations looking to adopt big ...
In 2020, execs who can’t or don’t link these initiatives to revenue and expenses will fall victim to stagnating or ...
L’Oréal is using Salesforce to make it easier for consumers around the world to discover, share and buy beauty products ...
Find out how SAP helped Bismi Hypermart go digital with a platform that would streamline business processes and support its ...
All in all, the journey to a multi-cloud environment is challenging. Organisations, therefore, need the confidence to know they are ...
The ability to securely manage and process data at the edge, while having direct, secure and low-latency connectivity to partners ...
Hewlett Packard Enterprise (HPE) for the first time since acquiring supercomputing leader Cray, announced its combined HPC and AI portfolio.
The Move to the Cloud is a programme AXA claims will enable it to provide that seamless digital experience for its ...
Singapore organizations (78%) don’t think about cybersecurity before embarking on digital transformation projects.
Singapore organizations (78%) don’t think about cybersecurity before embarking on digital transformation projects.
Ravi Menon, Managing Director of the Monetary Authority of Singapore, said in June that the financial sector, regarded as one ...
Singapore’s central bank initiative to offer up to five digital bank licenses to suitable applicants comes with highly anticipated moves ...
PKI is increasingly viewed by security leaders as essential in securing digital transformation initiatives across a variety of business use ...
Technical leaders around the world and in Singapore are concerned about the effect this has on IT performance and ultimately, ...
IDC predicts that global banks will spend more than $20 billion on cloud services in 2019. Addressing this shift in ...
As part of this digital transformation journey, SingEx is working with SAP to build an adaptable and scalable Global Finance ...
Softbank still has plans for further automation of their operations.
For enterprises IoT is important in their customer engagement strategy, but it is Industrial Internet of Things (IIoT) that will ...
Despite the growing tension between the US and China, businesses around the world will keep investing in ICT until 2023.
C-suites Lack of alignment and collaboration between C-suite, IT teams and wider business holding back digital transformation
Companies which streamline digital workflows across the enterprise have proven to be more operationally efficient, resulting in greater success when ...
MSB views digital transformation as a critical tool to understand customer's needs better, serve them seamlessly, and provide superior customer ...
https://youtu.be/yzk-AicFeZE When was the last time you went to a bank and was greeted with a warm and sincere ‘welcome ...
https://youtu.be/umGhDN2ivWM Perhaps it is not altogether surprising if security professionals view digital transformation with apprehension. While some may be up ...
https://youtu.be/Io1LH0721Ss Gartner defines digitalization as “the use of digital technologies to change a business model and provide new revenue and ...
https://youtu.be/umGhDN2ivWM Perhaps it is not altogether surprising if security professionals view digital transformation with apprehension. While some may be up ...
Now every insurance company is trying to frame the solutions and the strategy around the customer. We have started to ...
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Copyright © 2019 Cxociety Pte Ltd | Designed by Pixl