Empathy-at-scale: the key to customer retention in new normal
IDC says Asia/Pacific enterprises must deliver empathy at scale to acquire and retain customers in the New Normal
IDC says Asia/Pacific enterprises must deliver empathy at scale to acquire and retain customers in the New Normal
FutureCIO is about enabling the CIO, his team, the leadership and the enterprise through shared expertise, know-how and experience - through a community of shared interests and goals. It is also about discovering unknown best practices that will help realize new business models.
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