Gartner predicts AI assistants will cause a decline in mobile app usage by 2027
Gartner Inc. foresees a significant shift in the digital landscape by 2027, with a projected 25% decrease in mobile app ...
Gartner Inc. foresees a significant shift in the digital landscape by 2027, with a projected 25% decrease in mobile app ...
Sallam emphasises that an organisation's AI ambition is a pivotal factor that determines the type of use cases it invests ...
Gartner Inc. forecasts worldwide IT spending to grow to $5.61 trillion in 2025, an increase of 9.8% from 2024.
“We found a cohort of CIOs and CXOs that work closely together and co-own digital delivery. We'll refer them as ...
Gartner's chief of Research, Chris Howard, explains the race among AI vendors to innovate and create value for end users. ...
https://www.youtube.com/watch?v=F2DJ3TMJfjs Gartner VP Analyst Gareth Herschel will share the top ways that data and analytics leaders can scale AI to ...
As AI agents continue to emerge, Daryl Plummer, VP, distinguished analyst, and Gartner fellow, explores their role in business growth ...
https://www.youtube.com/watch?v=tZ-Q9Fg3q_c Shaping the identity and values of the enterprise as a business leader only sometimes translates into concrete action. Distinguished ...
80% of non-executive directors (NEDs) believe their current board practices and structures are inadequate to oversee AI effectively.
Gartner predicts that the exponential growth of electricity consumption fueled by AI is set to operationally constrain 40% of data ...
These practices protect sites, apps, and software without the need for human intervention.
A cohort of CIOs and CxOs, known as the “Digital Vanguard,” has the highest achievement rate, with 71% of their ...
Gartner, Inc. unveils four emerging challenges that challenge CIOs to deliver value with AI: managing AI benefits, managing costs, AI and ...
Gartner, Inc. revealed its top strategic predictions for 2025 and beyond.
Gartner, Inc., has announced its list of 10 top strategic technology trends that organisations should explore in 2025.
Gartner Inc. predicts that generative AI (GenAI) will create new roles in software engineering and operations through 2027, thus requiring 80% ...
Synthetic data addresses the data shortfall needed for training AI algorithms while enhancing security and privacy
Gartner's distinguished VP analyst, Mary Mesaglio, discusses the risks of strict return-to-office mandates and whether they are worth implementing.
Chris Howard, Gartner’s global chief of research, discusses neuro-symbolic AI, questioning the pursuit of 100% accuracy and emphasising the power ...
There are recognisable trends in terms of communication, working and learning styles for the major generational groups currently employed by our companies.
Gartner's Mary Mesaglio discusses the human-to-machine relationship aspects that most people overlook but are essential to improve: digital disinhibition and ...
https://www.youtube.com/watch?v=ffJSiUARCMs Distinguished VP Analyst and Gartner fellow Daryl Plummer spotlights AI agents as an emerging technology. He describes an agent ...
Mary Mesaglio, distinguished VP analyst at Gartner, said business leaders need critical skills for navigating new trends and technologies.
He also reminds users of the limitations and distractions they impose to fit AI into a human image.
A new Gartner report reveals that multimodal generative AI (GenAI) solutions will escalate to 40% by 2027 from only 1% in 2023. ...
Distinguished Gartner VP Analyst Mary Mesaglio discusses the profiles of an organisation's early adopters: those who embrace the new, shrug ...
With various types of AI moving through the Hype Cycle, we're now seeing some of the most talked about and ...
By staying ahead of the curve and embracing these advancements with a critical mindset, organisations can position themselves to adapt ...
Gartner Inc. predicts that by 2028, 75% of enterprises will prioritise the backup of software-as-a-service (SaaS) applications as a critical ...
Predictive analytics, ai code assistants among technologies needed for CIOs to bridge innovation gap
Gartner posits that some leaders struggle to create stable workforce plans aligned with their technology and business investments due to ...
The Hype Cycle for Emerging Technologies, 2024, by Gartner, Inc., unveils a promising future with 25 disruptive technology trends that ...
Tech innovator Rapid Innovation posits that combining quantum computing with artificial intelligence (AI) constitutes one of our most exciting technological ...
https://www.youtube.com/watch?v=6_hTULLl238 Gartner's projection of a significant increase in the use of AI code assistants by 2028, from less than 10% ...
Due to poor data quality, inadequate risk controls, escalating costs, or unclear business value, Gartner Inc. predicts that at least ...
Gartner projects that 80% of large software engineering organisations will establish platform engineering teams to provide reusable services, components, and ...
https://www.youtube.com/watch?v=qXKYOR3KqxQ Chris Howard, Gartner's chief of research, explains the Hype Cycle for Artificial Intelligence, saying that AI continues to be ...
A defective software update from cybersecurity firm CrowdStrike for its Microsoft Windows hosts left hospitals, banks, airlines, and other businesses ...
The term “forging” emerged as everyone is hammering toward their goals and away from risks. There is a more positive context in ...
A Gartner survey of 644 organisations (Q4 2023) revealed that data availability remains one of the top five barriers to ...
The worldwide infrastructure as a service (IaaS) market grew to $140 billion in 2023, increasing 16.2% from $120 billion in ...
More than half (54%) of organisations have a head of AI or an AI leader that orchestrates activities, and 55% ...
This year has been intense. Four months ago, as everyone returned from year-end holidays, I remember feeling like we were ...
During the AI for Business Leaders Summit series, Heather Gentile, executive director of product watsonx.governance for IBM DATA AND AI, ...
Artificial intelligence (AI)-enhanced malicious attacks are the new top emerging risk for enterprises in the first quarter of 2024, according to ...
Chris Howard, the chief of research at Gartner, talked about the shift from fascination to implementation of Generative AI. "I ...
Artificial intelligence seems to be everywhere, dominating business headlines and becoming a hot topic of conversation at corporate strategy sessions. ...
Cybersecurity is a moving target. Within the financial services industry, including banking and insurance, the threat of fraud is a ...
Over the past two months, I’ve had the privilege of joining briefing calls with 20 different supply chain organisations as ...
Business leaders are facing “the age of poly-crisis” when technological advancements, geopolitical uncertainties, macroeconomic shocks, and the need for agility challenge individuals, enterprises, ...
Government CIOs should consider Gartner Inc.’s government technology trends for 2024 to enhance and improve citizen services. “Escalating global turmoil, continual cyber threats, ...
Our hosts at Diageo view product innovation, supply chain operations and sustainability as parts of a whole and their operating ...
Mary Mesaglio, Distinguished VP Analyst at Gartner, shares about being good at innovation, a life skill she believes one has to ...
By 2028, 75% of enterprise software engineers will utilise artificial intelligence (AI) code assistants, significantly increasing from less than 10% in early ...
KPMG asserts that with all the focus around modernisation and/or transformation over the last few years, there is growing recognition ...
Artificial Intelligence (AI) and tools using large language models (LLMs) will drive more than 30% of the increase in demand for application programming interfaces (APIs) ...
Defensive spending to derisk loss of intellectual property (IP) and occurrence of copyright infringement will slow generative AI (GenAI) adoption and diminish returns by 2026, according ...
The 2022 Gartner Board of Directors survey revealed that around 88% of boards view cybersecurity as a business risk, not ...
Generative AI (GenAI) adoption will collapse the cybersecurity skills gap by 2028, deeming specialised education pointless from 50% of entry-level cybersecurity positions, ...
At a recent media briefing, Elastic’s Ravi Rajendran, area vice president for ASEAN joined Chris Walker, vice president of architectural ...
The WEF Global Cybersecurity Outlook 2024 reveals a divide between those who are resilient and those who aren’t. Emerging technologies ...
According to InfoGov.com, the principles of Information Governance (InfoGov) empower us to refine the quality of our data, shield sensitive ...
In a joint Harvard Business Review and Google Cloud report 97% of business leaders surveyed believe that democratising access to ...
Gartner’s VP analyst, Bart Willemsen says technology disruptions and socioeconomic uncertainties require a willingness to act boldly and strategically enhance ...
By 2026, Gartner predicts that 30% of enterprises will no longer consider identity verification and authentication solutions reliable in isolation due to ...
Mary Johnston Turner, research vice president for the Future of Digital Infrastructure — Agenda at IDC says most organizations globally ...
Mentions of artificial intelligence (AI) in corporate strategy meetings will, at some point, end with discussions on the impact of ...
Gartner analysts list six trends significantly impacting infrastructure and operations (I&O) over the next 12 to 18 months. Jeffrey Hewitt, Vice President Analyst ...
For years, there has been a recurring assertion of the need for the alignment of IT with business. The IDC ...
Only 12% of infrastructure and operations (I&O) leaders believe that they exceed the performance expectations of their CIOs, according to a new Gartner, ...
Frank and Lillian Gilbreth, two of the earliest management consultants and proponents of Scientific Management, coined the term therblig around 1908 to ...
By 2028, cloud computing will shift from being a technology disruptor to becoming a necessary component for maintaining business competitiveness, ...
A Gartner survey reveals that 87% of Australian and New Zealand (ANZ) CIOs and technology executives revealed that cybersecurity will ...
At the FutureCIO Conference Hong Kong 2023, several panellists commented on the increasing presence and influence of artificial intelligence in ...
Back in May, we held our annual Supply Chain Leaders Forum, gathering COOs and heads of supply chain from across ...
Threat exposure management. Identity fabric immunity. Cybersecurity validation. Cybersecurity platform consolidation. Security operating model transformation. Composable security. Human-centric security design. ...
The 2023 Gartner CEO and Senior Business Executive Survey shows the short-term reactivity of recent years giving way to relative ...
Chris Howard, Gartner distinguished VP analyst, walks through the trends live from Gartner IT Symposium/Xpo. https://www.youtube.com/watch?v=N_sQbYJl820 As customer expectations and ...
Over the past seven months, I’ve been immersed in Gartner’s latest research into ecosystems, surveying more than 300 people, interpreting ...
In a June 2023 Gartner survey of 165 total rewards leaders, only 32% believed their organisation does a good job ...
In a Gartner poll of more than 1,400 executive leaders, 45% reported that they are in piloting mode with generative ...
“Generative AI is the most powerful tool for creativity that has ever been created. It has the potential to unleash ...
Worldwide end-user spending on security and risk management is projected to total US$215 billion in 2024, an increase of 14.3% ...
Gartner predicts that by 2028, 60% of B2B seller work will be executed through conversational user interfaces via generative AI ...
Gartner defines the concept of change fatigue as negative employee responses to change, such as apathy, burnout, and frustration, that ...
Gartner says most of the supply chain environment is uncaptured by supply chain decision-makers' current digital models. This incomplete view ...
A new survey by Gartner suggests that 34% of organisations are either already using or implementing artificial intelligence (AI) application ...
In August 2023, Arun Chandrasekaran, distinguished VP analyst at Gartner opined that the massive pretraining and scale of AI foundation ...
Legal and compliance department investment in governance, risk, and compliance tools will increase by 50% by 2026. Gartner says assurance ...
Gartner research shows three ingredients to making good decisions in the supply chain: strong, defined process; analytics-driven models; and clarity ...
Joachim Herschmann “Software engineering leaders are under continuous pressure to adopt modern architectures and technologies. To do this well, they ...
Generative AI hype will serve as a larger tipping point to determine how best to use AI in recruitment. Amplified ...
Brian Prentice At the 2023 Gartner IT Symposium/Xpo, Brian Prentice, VP analyst at Gartner observed that for the last 30 ...
Generative AI, digital customer service, and conversational user interfaces (CUIs) will transform customer service and support by 2028. Drew Kraus ...
Frost & Sullivan forecasts that by 2030 global infrastructure investment needs will increase by 50% over the next decade driven ...
Compliance leaders are facing pressure to make the most of existing resources despite economic challenges and increased workload volume and ...
Gartner defines subject rights requests (SRRs) as a set of legal rights that enable individuals to make demands and, in ...
Events drive the business landscape. Defined as a change of state, every transaction, decision or internal initiative creates an event ...
A Gartner survey of chief information security officers (CISOs) revealed that 69% of top-performing CISOs dedicate recurring time on their ...
"A software supply chain attack occurs when a cyber threat actor infiltrates a software vendor’s network and employs malicious code ...
IDC predicts that by 2025, 90% of global organisations will be staring down the barrel of a crippling IT skills ...
A Gartner survey revealed that 55% of organisations that have previously deployed AI always consider AI for every new use ...
Generative artificial intelligence (AI) is now on the Peak of Inflated Expectations according to Gartner's Hype Cycle for Emerging Technologies, ...
According to Gartner only 9% of HR functions are both highly efficient and highly aligned to their organisation’s needs. Post-pandemic, ...
Gartner defines a large language model (LLM) as a specialised type of artificial intelligence (AI) that has been trained on ...
Discussions around generative AI are shifting as technologists and business leaders learn more about the potential of the technology. In ...
“If you want to go fast, go alone. If you want to go far, go together.” — African Proverb Gartner ...
IEEE defines software engineering as the application of a systematic, disciplined, and quantifiable approach to the development, operation and maintenance ...
Peter Krensky According to Peter Krensky, director analyst at Gartner: “As machine learning adoption continues to grow rapidly across industries, ...
According to the Forbes Advisor survey, the most popular applications of artificial intelligence (AI) in business include customer service (56%), ...
We can learn a lot when looking back in history, and this particularly rings true when we consider logistics. We ...
According to Gartner, the worldwide contact centre (CC) and CC conversational AI and virtual assistant end-user spending are projected to ...
Generative AI is primed to make an increasingly strong impact on enterprises over the next five years. Gartner predicts that ...
Gartner defines a data strategy as a highly dynamic process employed to support the acquisition, organisation, analysis and delivery of ...
A Gartner survey revealed that 55% of organisations that have previously deployed AI always consider AI for every new use ...
The worldwide infrastructure as a service (IaaS) market grew 29.7% in 2022, to total $120.3 billion, up from $92.8 billion ...
Most Chief Supply Chain Officers (CSCOs) are failing to fully account for their customers in their current digitalisation plans. According ...
I’m lucky enough to call St. Andrews in Scotland my home. A home famously shared with one of the world’s ...
Worldwide IT spending is projected to total $4.7 trillion in 2023, an increase of 4.3% from 2022. As CIOs continue ...
The 2023 Gartner CIO and Technology Executive Survey noted that even before ChatGPT, one-third of CIOs say their organization had ...
Gartner warns that 62% of customer service channel transitions are “high-effort” for customers, with less than half of customers who ...
A Gartner survey of 105 HR leaders on June 21 revealed that just 5% of HR leaders report their function ...
“In 2023 most CAEs are focusing on organisational and departmental digital transformation initiatives and improving team engagement and performance in ...
As various lawmakers across the globe propose regulations and guidance on large language model (LLM) tools, such as ChatGPT and ...
Scaling DevSecOps practices across product teams is critical but difficult to achieve. Software engineering leaders leading platform teams should integrate ...
A December 2022 Gartner survey of more than 6,000 individual contributors and managers revealed that managers are twice as likely ...
A Gartner survey of corporate strategists reveals that 79% see technologies such as analytics, artificial intelligence (AI) and automation as ...
Gartner forecasts that worldwide banking and investment services IT spending is forecast to total US$652.1 billion in 2023, up 8.1% ...
A Gartner survey reveals that 81% of large enterprise (LE) CIOs plan to increase their IT headcount in 2023. Only ...
A Gartner survey of chief revenue officers (CROs) revealed 35% plan to establish a generative AI operations team in their ...
A Gartner survey of 497 B2B and B2C customers from December 2022 through February 2023 reveals that only 8% of ...
In a poll of 2,500 executives, 45% reported that the publicity of ChatGPT has prompted them to increase artificial intelligence ...
IBM defines a chatbot as a computer program that uses artificial intelligence (AI) and natural language processing (NLP) to understand ...
Frank and Lillian Gilbreth, two of the earliest management consultants and proponents of Scientific Management, coined the term therblig around ...
Gartner predicts that by 2026, 70% of boards will include one member with cybersecurity expertise. In the meantime, however, CISOs ...
“Many CISOs are burnt out and feel they have little control over their stressors or work-life balance,” said Henrique Teixeira, ...
Generative AI may credit its popularity to text generation and chatbot functionality, other applications include image generation, music and audio ...
Jason Medd “Data quality issues cost a lot,” said Jason Medd, director analyst at Gartner. “But the issues are not ...
Forrester's Top Cybersecurity Threats in 2023 lists among other things the potential to weaponize artificial intelligence variants like Generative AI ...
Emily Weiss “Against a backdrop of unrelenting social and economic pressures, marketing leaders look toward a future where smarter marketing ...
Post-pandemic, work has become “unbounded,” with fewer constraints on when, where and how it must be done. This is especially ...
Gartner is benchmarking these cyber business value metrics that change the way organisations measure, report and invest in cybersecurity. These ...
Digital transformation is easy to say, arguably hard to implement and failures continue to occur even as we learn from ...
A Gartner survey of 410 CMOs and marketing leaders noted that 71% blame a lack of the budget to fully ...
The COVID-19 crisis continues to have a significant impact on individuals, society, businesses and the wider economy across the globe. ...
ResearchAndMarkets forecasts that the embedded finance industry in the region is expected to grow by 39.7% on an annual basis ...
Gartner highlighted four trends impacting cloud, data centre and edge infrastructure in 2023, as infrastructure and operations (I&O) teams pivot ...
Legal and compliance leaders should address their organisation’s exposure to six specific ChatGPT risks, and what guardrails to establish to ...
The 2023 Gartner CIO and Technology Executive Agenda, which surveyed over 2,300 CIO and technology executives from respondents in 81 ...
Today’s organisations are facing uncertainty brought about by persistent inflation; scarce, expensive talent; and global supply constraints caused by the ...
Gartner says the technologies with the most current value to service and support organisations are those that support assisted service. ...
A recent Gartner survey of CEOs and senior executives revealed that artificial intelligence (AI) was the top technology that CEOs ...
“Labour productivity levels are historically low and stalled out, in large part due to lack of investment in workforce innovations. ...
Gartner's top 10 data and analytics (D&A) trends for 2023 can guide D&A leaders to create new sources of value ...
A recent Gartner survey found that 77% of digital workers want to participate in creating their hybrid work model, while ...
A Gartner survey found that 47% of digital workers struggle to find information or data needed to effectively perform their ...
As organisations place greater emphasis on supply chain management, Chief Supply Chain Officers (CSCOs) intend to grasp their collective opportunity ...
Over the past seven months, I’ve been immersed in Gartner’s latest research into ecosystems, surveying more than 300 people, interpreting ...
In times of corporate hardship when revenues are down, prospects for growth are dismal and the only thing certain is ...
The 2023 Gartner CIO and Technology Executive Agenda, which surveyed over 2,300 CIO and technology executives from respondents in 81 ...
Among Gartner poll of more than 2,500 executive leaders, 45% reported that the publicity of ChatGPT has prompted them to ...
Persistent disruption has arisen from macro shocks, such as the ongoing Russian invasion of Ukraine amid other geopolitical tensions, as ...
Gartner predicts that by 2027, 75% of organisations will have implemented a data centre infrastructure sustainability program driven by cost ...
Gartner says businesses are challenged to bring value and innovation wherever their customers are. For CIOs and infrastructure and operations ...
High-quality developer experience has become a critical priority in software delivery, with 58% of software engineering leaders reporting that developer ...
Gartner predicts that the software market will reach US$1 billion by 2025 indicating that demand for software will continue. Among ...
Gartner says organisations that lack explicit norms around hybrid work can increase the likelihood of an employee leaving by 12%. ...
Gartner outlined its top 10 government technology trends for 2023 that it says can guide public sector leaders in accelerating ...
In a Gartner survey of 400 marketing leaders, 81% claim a contingency plan to respond to disruptions. However, just 21% ...
Gartner forecasts global end-user spending on public cloud services is forecast to grow 21.7% to a total of US$597.3 billion ...
Hyperautomation is a topic that I get the occasional question about as I talk to people. The question really breaks ...
The explosion in cloud computing adoption, including computing, storage, and connectivity, has led to some finance leaders asking what we ...
A Gartner survey of 318 sales leaders in August and September 2022 sought to understand how SalesOps and revenue teams ...
Gartner says security and risk management (SRM) leaders must rethink their balance of investments across technology and human-centric elements when ...
Employees are dealing with an unprecedented amount of change since COVID, and they are fatigued of change. Gartner lists four ...
Gartner predicts that by 2025, 60% of supply chain organisations will use cybersecurity risk as a significant determinant in conducting ...
Gartner predicts that by 2027, fines from government and other regulatory bodies focused on commerce ethics will exceed US$5 billion. ...
A Gartner survey of 400 marketing leaders reveals that 60% of marketing leaders believe collecting first-party customer data with an ...
Gartner defines the chief data and analytics officer (CDAO) as the business leadership role that has the primary enterprise accountability ...
If you’re like me, Monday morning is your time to catch up on all the emails and messages that came ...
Gartner says despite the current economic uncertainty, 72% of high-tech leaders in the U.S., Canada and Western Europe have plans ...
Cloud customers are trying to make meaningful sustainability decisions. To really reduce carbon impact (or other types of environmental impact), ...
One of the factors that led to the widespread adoption of the iPhone during its early days was the simplicity ...
An October 2022 Gartner survey of 118 HR leaders revealed the other top investment areas for HR leaders in 2023 ...
Ranjit Atwal “Hybrid is no longer just an employee perk but an employee expectation,” said Ranjit Atwal, senior director analyst ...
Gartner warns that enterprise risk management (ERM) teams are struggling to effectively mitigate third-party risk in an increasingly interconnected business ...
Gartner predicts that by 2026 customer service functions that implement the “connected rep” will improve contact centre efficiency by 30%. ...
Stress is killing the workplace. Gartner predicts that by 2025, nearly half of cybersecurity leaders will change jobs, 25% for ...
A Gartner survey of 138 HR leaders revealed that skills management, learning experience platforms and internal talent marketplaces are the ...
A Gartner online survey of 888 customer service reps (CSRs) and support specialists from August 2022 revealed access to legacy ...
Spending a lot on cybersecurity does not mean great protection. Believing otherwise leads to big security budgets and disappointed executives. ...
The Center for Sustainable Systems defines green information technology (green IT) as an approach to reduce the environmental impacts associated ...
Businesses increasing their reliance on technology, new opportunities emerging through technology and the impact of external macro forces. These are ...
Gartner says most companies will remain locked into an outdated model that will prevent them from achieving end-to-end (E2E) resiliency ...
A Gartner survey says supply chain organisations that enable customers to get their own jobs done are twice as likely ...
2022 was a colourful year for Asia-Pacific (APAC) with the continuing pandemic, the Ukraine-Russia war, and the strain on the ...
Corporate legal departments will feel the impact of three major trends in 2023. Gartner says the trends range from ongoing ...
Gartner predicts that by 2026, 70% of technology sourcing, procurement and vendor management (SPVM) leaders will have environmental-sustainability-aligned performance objectives ...
Certified configurations of OCI Compute resources can now run on Red Hat Enterprise Linux, delivering greater customer choice in distributed ...
A survey of 181 DEI leaders conducted between September and October 2022 polled DEI leaders on their proficiency, effectiveness and ...
Gartner says that with most public commitments to sustainable packaging at risk of going unfulfilled, 20% of organisations will shift ...
Gartner defines zero trust as a security paradigm that explicitly identifies users and devices and grants them just the right ...
At the 2022 Gartner IT Symposium held in Barcelona, David Groombridge, distinguished VP analyst, shares the top strategic tech trends ...
With most public commitments to sustainable packaging at risk of going unfulfilled, 20% of organisations will shift their focus from ...
“In the midst of every crisis, lies great opportunity” Albert Einstein In times of recession, the often approach taken is ...
Enterprises of all sizes are seeking ways to modernise their operations. Emerging as a critical element in the digital transformation ...
Gartner forecasts that global IT spending will reach US$4.5 trillion in 2023, up 2.4% from 2022, but down from the ...
Gartner says the most effective data and analytics leaders focus on creating business value, nurturing data and analytics talent, and ...
In a Gartner online survey of 283 customer service and support leaders from August-October 2022, 84% of customer service and ...
The 2023 Gartner CIO and Technology Executive Survey revealed that improving the customer experience and operational excellence, not growth, are ...
FutureCIO has covered data protection for some time now. A 2023 Gartner prediction cautions that through 2025, powerhouse cloud ecosystems ...
Gartner says remote and hybrid work, the move to zero trust network access (ZTNA) and cloud-based delivery models will influence ...
The beginning of a new year is often a time of hope and optimism. A time when we look forward ...
The impact of the pandemic and the rapid acceleration of digital initiatives in a short time forced organisations to control ...
Emily Rose McRae “HR leaders have faced an increasingly unpredictable environment amid many organisations mandating a return to office, permanently ...
FutureCIO has covered data protection for some time now. In 2020, Gartner predicted that by 2023 65% of the world’s ...
If you hadn’t noticed, things are changing. Inflation, global supply chain challenges, and rising interest rates are conspiring to make ...
The workplace of the digital economy can be described as the convergence of old practices with new technologies, with the ...
Source: Gartner 2022 Earlier, Gartner issued its top 10 strategy technology trends for 2023. The analyst warns that the trends ...
“Government organisations are continuing to modernise legacy IT and invest in initiatives that improve access to digital services as constituents ...
The Forrester 2021 State of Enterprise Breaches report revealed that in the past 12 months, organisations were breached an average ...
According to Forrester, in 2022 organisations saw the extent to which systemic risks, including climate change, supply chain, and political ...
Gartner says customer demand and buying behaviours continue to fluctuate unpredictably amid pandemic waves, supply chain disruption, inflationary price increases ...
Andrew Frank “Against a backdrop of unrelenting social and economic pressures, marketing leaders look toward a future where smarter marketing ...
According to the 2022 Gartner Overcoming the Barriers to Digital Execution Survey, 48% of respondents’ primary objective for making digital ...
Gartner forecasts the worldwide market for low-code development technologies to reach US$26.9 billion in 2023, up 19.6% from 2022. A ...
Jeffrey Hewitt “The changes that I&O teams face are shifting views of how to purchase, deploy, and manage technology solutions ...
“As CMOs enter 2023, the current environment demands a relentless focus on customer value, purposeful evolution of the marketing function, ...
According to Check Point Research, global attacks increased by 28%in the third quarter of 2022 compared to the same period ...
As Chief Compliance Officers (CCOs) continue to face challenges in restoring employee misconduct reporting to pre-pandemic levels, there are three ...
The Gartner survey of 3,523 employees in 2Q22 also found that employees who perceive their pay as inequitable have a ...
The enhancement of cybersecurity infrastructure is inadvertently tied to threats becoming increasingly sophisticated, leading to CISOs and cybersecurity executives spending ...
A cloud strategy is a concise viewpoint on the role of cloud computing in the organisation. Gartner says business and ...
Gartner defines robotic process automation (RPA) as a productivity tool that allows a user to configure one or more scripts ...
Gartner defines borderless workforce as talent working remotely from different countries based on an employment contract made across national borders. ...
A new Gartner survey revealed that 87% of business leaders expect to increase their organisation’s investment in sustainability over the ...
The Australian Government’s Annual Cyber Threat Report 2022 reported that losses from business compromised email (BEC) scams are up 21% ...
The Gartner 2023 Audit Plan Hot Spots Report identifies the top 12 risk focus areas for Chief Audit Executives (CAEs) ...
Encryption is meant to protect information so that when it falls into the wrong hands, it is unusable. But what ...
I recently had the privilege of moderating a Leaders in Action (LIA) event on the theme of the supply chain ...
Futurist, Bernard Marr, writes that businesses have faced huge challenges and undergone an ‘incredible amount of change’ over the past ...
Chief supply chain officers (CSCOs) tasked to grow direct-to-consumer (D2C) selling and other forms of digital commerce, must implement four ...
Activities like video conferencing, mobile work, and cloud computing – all of these have been around well before the pandemic. ...
CIOs and IT leaders must take action to accelerate time to value and drive top- and bottom-line enterprise growth from ...
“Uncertainty carries as much opportunity as it does risk,” said Daryl Plummer, distinguished VP analyst and Gartner fellow. “The key ...
Gartner says many legal departments are struggling to implement emerging technologies while also failing to adopt some of the most ...
Ambitious strategic objectives like growing revenues and accelerating digital business demand action even when the future is unclear. This is ...
It’s time for Singapore banks and insurers to recalibrate their IT and business strategies. That much was clear when Ravi ...
Enterprises continue to mature in the art of acquiring data whether this is structured or unstructured. But having data alone ...
Vidhya Balasubramanian “Five years ago, an ESG program was a nice-to-have. Now it’s a business imperative as investors, employees and ...
The 2021 Gartner CEO Survey: The Year of Rebuilding revealed that social responsibility and ESG mentions in top business priorities ...
As cloud computing becomes ubiquitous, more companies are exposed to incidents that cause downtime, which can be disastrous. According to ...
For most of our online lives, our accounts are protected by a username and password. These protect the data stored ...
As the frequency and magnitude of supply chain disruptions increase, chief supply chain officers (CSCOs) can take three actions to ...
A May 2022 Gartner survey of 304 infrastructure and operations (I&O) leaders revealed that among those that do not currently ...
A Gartner survey found that 74% of supply chain leaders expect profits to increase between now and 2025 because of ...
This October 2022 is Cybersecurity Awareness Month. What started as a US initiative to create awareness about safe practices online ...
What’s changing in the world of tech and how does a CIO navigate these trends? A Gartner survey of senior ...
Hybrid and remote work have amplified the impact of distributed and complex IT environments. Running workloads and applications across both ...
Joseph Enever “CMOs often believe that achieving marketing data integration goals will lead to greater influence and increased value of ...
Gartner says CIOs must take time to consider “what if” scenarios to avoid being blindsided by social, behavioural, and technological ...
A Gartner survey found that 75% of organisations are pursuing security vendor consolidation in 2022, up from 29% in 2020. ...
Gartner lists four primary options available to legal and compliance leaders to cope with unprecedented levels of regulatory change. These ...
Public sector buying teams are large, with varying levels of participation in the process. Government C-level executives are less involved ...
In a Gartner survey of 405 CMOs and other marketing leaders, conducted between February through March 2022, 61% of CMOs ...
Cybersecurity is turning into a social phenomenon. Investor interest, public pressure, employee demands, and governmental regulations are strengthening the incentives ...
Managing cloud costs is a multifaceted, complex problem – a wide variety of cloud options, features, and possibilities with cost ...
Technology governance issues emanating from cross-country politics have led to digital geopolitics rapidly becoming an issue that multinational CIOs must ...
Gartner lists three key priorities for chief sales officers (CSOs) in response to high inflation and recession risk. They include ...
According to Gartner, the four pillars driving technology innovation across customer service and support (CSS) organisations are getting connected, process ...
A recent Gartner survey of organisations that have deployed AI or plan to deploy within three years found that 80% ...
Paul Lord “While CSCOs primarily focus on developing strategy and enabling organizational capabilities, the economic headwinds they experience these days ...
Gartner defines Security Service Edge (SSE) as the convergence of network security services delivered from a purpose-built cloud platform. As ...
Melissa Davis “Emerging technologies offer the transformational potential for businesses, but CIOs and technology innovation leaders are challenged to scale ...
Did you watch the Hungarian F1 race Sunday, July 31st? Max Verstappen qualified 10th on Saturday but won the race. ...
Donald Feinberg “Data has become the most important asset of any organisation and data and analytics are more critical than ...
Whistleblowers are the single most effective source of information in detecting corporate fraud. This was the conclusion of a 2007 ...
A Gartner survey of 403 supply chain leaders in Q2 2022 revealed that 95% are evaluating or executing changes to ...
The Plateau of Productivity highlights technologies where the real-world benefits of the technologies are demonstrated and accepted. According to Gartner’s ...
Gartner predicts that by 2027, chatbots will become the primary customer service channel for roughly a quarter of organisations. Uma ...
Gartner defines the chief technology officer as having overall responsibility for managing the physical and personnel technology infrastructure including technology ...
Despite all the advances in technology and the innovations it has enabled, enterprises remain vulnerable to unpredictable forces. It’s hard ...
At a time of uncertainty and rising inflation, consumers are focused on how to extend every dollar. At some point, ...
In a survey of 306 senior executives, Gartner identified an economic downturn as one of the top five emerging risks ...
Identity theft has become one of the most frequent tactics hackers use to achieve their malicious goals. Phishing personal information ...
Michael Araneta * Editor's note: This article is co-produced by Sukhpreet Kaur Michael Araneta, AVP, IDC Financial Insights Asia/Pacific commented ...
The ongoing complexity of IT systems, along with evolving regulations are the major challenges faced by IT security professionals. IDC ...
Gartner forecasts worldwide IT spending to total $4.5 trillion in 2022, up three per cent from 2021. Overall IT spending ...
A Gartner survey of North America and European marketers revealed that 60% have centralised some (23%) or all (37%) of ...
A Gartner survey of 320 supply chain leaders in December 2021 and January 2022 found that 18% of respondents conduct ...
There’s a common misconception that IT automation is the destination for an IT organization. Leadership, leaders, and practitioners are all ...
As technology continues to become more critical to the business, technology customers have access to more options and information than ...
Making supply chain investments, such as factory capacity and inventory, are made from historical performance rather than an understanding of ...
It’s a familiar story. Enablement leaders launch new tech, offer training, and provide new content or support, only to see ...
A March 2022 Gartner survey of more than 230 HR leaders revealed that 90% believe that to succeed in today’s ...
A Gartner survey of 725 B2B buyers from November through December 2021 found that digital commerce has rapidly become the ...
During the opening keynote at the Gartner Security & Risk Management Summit in Sydney Gartner senior director analyst, Richard Addiscott ...
According to theGlobalEconomy.com the average unemployment rate among seven countries in ASEAN in 2022 stood at 4.13% compared to 6.13% ...
Pandemic-induced disruptions, evolving consumer behaviour, and extreme competition have made hybrid and multi-cloud environments the new normal of computing. 80% ...
We’re at the mid-point of another tumultuous year, with deepening anxiety about a range of issues: the war in Ukraine, ...
Gartner warns that the rate of compliance reporting has dropped by 30% from before the pandemic. Employees are both less ...
Seventy-one per cent of B2C customers and 86% of B2B customers expect companies to be well-informed about their personal information ...
Gartner is forecasting global IT spending by governments to reach US$565.7 billion in 2022, up 5% from 2021. Daniel Synder ...
With increasing pressure on supply chain leaders to implement technological responses to disruptions, supply shortages and security incidents, Gartner has ...
To ensure future success and achieve a competitive advantage, chief supply chain officers (CSCOs) must prepare offset strategies for five ...
Gartner defines DevOps as a change in IT culture, focusing on rapid IT service delivery through the adoption of agile, ...
Gartner predicts that by 2025, IT spending on public cloud computing will overtake spending on traditional IT. It added that ...
As cybersecurity strategy, leadership and technologies continue to evolve, Gartner highlighted three steps security leaders can take now to prepare ...
The worldwide infrastructure as a service (IaaS) market grew 41.4% in 2021, to total $90.9 billion, up from $64.3 billion ...
We are midway into 2022 and while we still hear of talks of a “return to normal”, I am no ...
"Nineteen companies achieved the highest possible environmental, social and governance (ESG) score this year, reflecting the growing importance supply chain ...
“Only one Earth” is the campaign for World Environment Day (WED) 2022. The United Nations (UN) says it is a ...
As the number of privacy regulations worldwide continues to grow, organisations should focus on five privacy trends to help meet ...
Oracle is expanding the built-in security services and capabilities of Oracle Cloud Infrastructure (OCI) to help customers in Singapore protect ...
Gartner predicts that generative artificial intelligence (AI), autonomic systems and privacy-enhancing computation are three technology trends gaining traction in banking ...
Gartner says marketing budgets have climbed to 9.5% of total company revenue in 2022, an increase from 6.4% in 2021. ...
Gartner defines Network as a Service (NaaS) as a delivery model for networking products, with capabilities that include self-service, on-demand ...
Kristina LaRocca-Cerrone, Gartner Marketing teams that are effective at scaled judgment and empathetic influence are more likely to report revenue ...
Gartner says sales leaders looking to cultivate an adaptable sales organisation should rethink their current sales efforts across three dimensions. ...
Three years since the start of the pandemic and two years of hybrid working have left workers across the organisation ...
In a Forrester study commissioned by CINNOX, only 16% of all surveyed customers recently experienced interactions that exceeded their expectations. ...
Gartner predicts that by 2024, on-premises NaaS will be adopted by 15% of all enterprises, up from less than one ...
A Gartner survey of CEOs and senior executives revealed significant shifts in their thinking regarding people, purpose, prices, and productivity ...
Gartner says 76% of HR leaders feel that hybrid work challenges employees’ connection to organisational culture. A February 2022 Gartner ...
Erick Brethenoux Gartner distinguished research vice president Erick Brethenoux says tighter regulations and unprecedented levels of uncertainty are increasing the ...
One of the directives of digital transformation is imperative to create a data-driven culture. However, as revealed in The Talend ...
Gartner estimated that by end of 2022, 47% of all knowledge workers worldwide are expected to be working remotely, up ...
Gartner surveyed 362 global customer experience (CX) practitioners from October through December 2021 to understand CX priorities, processes, and measures ...
Traditionally, manufacturing operations have been last in line for IT spending. In my past life, the design engineers would get ...
By 2026, 65% of B2B sales organisations will transition from intuition-based to data-driven decision making, using technology that unites workflow, ...
The Gartner Research Board has identified a new model for digital leadership that binds together data, analytics, digital technology, and ...
A December 2021 survey of 183 executives (CFOs and CIOs) revealed that only 30% of CIO-CFO relationships are characterised by ...
First developed in the 1980s, the Information Technology Infrastructure Library (ITIL) is a set of detailed practices for IT activities ...
Cloud sustainability, carbon footprint measurement and advanced grid management software are the three emerging environmental sustainability technologies that will reach ...
Quick… what’s a dirty little secret that most people would not want aired publicly? No… this is a business-related blog, ...
Gartner’s Emerging Risks Report revealed that a macroeconomic downturn has now joined the ranks of the top five concerns among ...
Worldwide end-user spending on public cloud services is forecast to grow 20.4% in 2022 to total $494.7 billion, up from ...
Chief procurement officers (CPOs) dealing with supply instability for packaging material should use three tactics to navigate rising costs, delayed ...
A Q4 2021 Gartner survey reveals that 74% of new technology purchases are funded, at least partially, by business units ...
Gartner forecasts global IT spending is projected to total US$4.4 trillion in 2022, an increase of 4% from 2021. John-David ...
Peter Firstbrook Death and taxes are said to be life’s only two certainties. As organisations continue their digital transformation journey, ...
Incident response is an organised approach to addressing and managing the aftermath of a security breach or cyberattack. It is ...
To retain current female workers and attract new talent, organisations must redesign their employee experience to include women’s lived experiences ...
Two-thirds of customers contact customer service after receiving proactive outreach from a brand, often using costly assisted channels because they ...
A Gartner survey revealed that 60% of marketing organisations have centralised some or all their functions. Chief marketing officers (CMOs) ...
Cybersecurity investment is broken Cybersecurity is now the #1 spend item on the technology investment list. In 2022, 88% of ...
Data & Analytics (D&A) leaders should embrace three imperatives when leveraging the top D&A trends for 2022 in their enterprise. ...
As inflation and supply shortages are projected to continue, chief supply chain officers (CSCOs) must adopt resource conservation strategies to ...
Attracting talent with non-traditional skills to audit is the top challenge for audit leaders this year. A Gartner study in ...
In a Gartner survey, 53% of organisations report their board of directors are among the main decision-makers for emerging technology ...
Infrastructure is changing as enterprises accelerate digital transformation. In a cloud-first and increasingly automated world, infrastructure, and operations (I&O) leaders ...
In the new world of work, employees can afford to have more choice over their prospective job environment and are ...
Privileged access management (PAM) is a high-priority cyber defence capability. PAM requires a comprehensive technical strategy based on a zero-standing ...
A Gartner survey of 182 communications leaders in the U.S., Canada, France, Germany and the U.K. from November to December ...
IT workers are more inclined to quit their jobs than employees in other functions, with a 10.2% lower intent to ...
* Editor's note: This article is co-produced by Allan Tan In the article, What Is Web 3.0 & Why It ...
Gartner says security and risk management leaders must address seven top trends to protect the ever-expanding digital footprint of modern ...
Leaders throughout history, from Abraham Lincoln to John F. Kennedy, have recognized that during every crisis, lies great opportunity. Or, ...
Gartner predicts that by 2025, 75% of companies will “break up” with poor-fit customers as the cost of retaining them ...
The role of cybersecurity leaders needs to evolve, as accountability for cyber risk shifts outside IT and an increasingly distributed ...
Standardized customer engagement in today’s buying environment will only get sellers so far, even with the best methodology. Gartner suggests ...
A July 2021 Gartner survey of 572 organisations found that 48% of respondents had significant concerns about mass turnover events, ...
“Government and public sector CIOs now need to sustain the momentum of digital acceleration after the initial chaos of the ...
Gartner says the increased pace of change in customer preferences and expectations will force chief supply chain officers (CSCOs) to ...
“For the last 100 years, automakers have focused on the mechanical side of car development and have mostly left software ...
By 2025, 30% of new legal technology automation solutions will combine software with staffing for a “human-in-the-loop” offering. Gartner says ...
By 2025, privacy lawsuits and claims related to biometric information processing and cyber-physical systems will have resulted in over $8 ...
One of Gartner’s 2021 predictions centres around the combination of data, analytics, and artificial intelligence, as organizations look to predict, ...
Societal volatility is one of the biggest risks to business performance, therefore, executive leaders must plot a future-fit strategy on ...
Gartner opines that enterprise IT spending on public cloud computing, within addressable market segments, will overtake spending on traditional IT ...
Milind Govekar, distinguished vice president at Gartner, says there is no business strategy with a cloud strategy. He adds that ...
Gartner predicts that by 2026, 25% of people will spend at least one hour a day in the metaverse for ...
Enterprise content management (ECM) is used to create, store, distribute, discover, archive, and manage unstructured content (such as scanned documents, ...
According to Check Point Research (CPR) cyberattacks in Asia-Pacific (APAC) grew 168% year on year in 2021, with one period ...
8 February 2022 is designed as Safer Internet Day. First started as an initiative by the European Union’s SafeBorders project ...
The 2021 Gartner Future of Supply Chain noted that 61% of supply chain leaders believe that the acceleration of remote ...
Before cloud computing, on-premises data centres would be over-provisioned with servers, storage and switches because IT needs to anticipate peak ...
Gartner noted that among the top technology trends in 2022, the adoption of cloud-native platforms will be high on the ...
Gartner predicts that by 2025, the carbon emissions of hyperscale cloud services will be a top-three criterion in cloud purchase ...
As business needs change, organizations must be able to deliver innovation quickly and adapt applications dynamically — reassembling capabilities from ...
As leaders look to understand what sustainable profit means for their organizations, sourcing and procurement professionals are exploring the roles ...
Driven by evolving data communications networks, including 5G, Gartner, Inc. predicts that 25% of supply chain decisions will be made ...
Insights, user experience and process improvement are three ways artificial intelligence (AI) can benefit customer service organizations. Gartner suggests service ...
As a common topic in Gartner inquiry, I thought it would be worth addressing some of the issues we are ...
I’ve been in tech for over 30 years and a recurring discussion I’ve had to listen to every now and ...
Despite the potential impacts of the Omicron variant, economic recovery with high expectations for digital market prosperity will continue to ...
Better business decisions happen when the right people have access to the right data at the right time. However, Gartner ...
Gartner data shows that social responsibility and ESG mentions in top business priorities have almost doubled year over year (see ...
A Gartner survey of 1,752 consumers during October 2021 identified the top consumer and cultural trends for marketers in 2022. ...
Data centres account for two per cent of the world’s energy consumption, equivalent to the aviation industry. “And while big ...
One of the notable characteristics of the digital economy is the ability to trade from nearly everywhere at any time. ...
Most financial services leaders are heavily invested in learning more about what customers care about most. Often overlooked, however, are ...
Tuong Nguyen Tuong H. Nguyen, senior principal analyst and a member of Gartner’s emerging technologies and trends team, has identified ...
In Q2 2021, McKinsey surveyed supply-chain leaders to ascertain steps taken to shore up supply chains since the start of ...
Previously, we invited three technology experts to share their perspectives on the threats posed by not addressing the Log4j vulnerabilities. ...
Gartner predicts that by 2025, at least 75% of IT organizations will face one or more attacks, as free-rein researchers ...
Security consumed as a service is one of the themes for 2022, according to Gartner’s most recent prediction statements. The ...
By 2023, at least 85% of governments without a total experience (TX) strategy will fail to successfully transform government services. ...
A Gartner survey revealed that 66% of logistics leaders increased their logistics outsourcing budget in 2021, and 74% anticipate an ...
By 2026, B2B sales organizations that unify commercial strategies and leverage multithreaded commercial strategies will realize revenue growth that outperforms ...
By 2025, 75% of B2B sales organizations will augment traditional sales playbooks with artificial intelligence (AI) guided selling solutions. Despite ...
Jeffrey Hewitt “I&O leaders need to drive change, not simply absorb it,” said Jeffrey Hewitt, research vice president at Gartner. ...
By 2025, 30% of critical infrastructure organizations will experience a security breach that will result in the halting of operations- ...
The opt-out rate for mobile app tracking will decline from 85% in 2021 to 60% by 2023 as consumers gain ...
Organizations must focus on equipping people managers, who are the stewards of sustainable performance, with the right skillsets to ensure ...
By 2026, 75% of customers who call customer service and support organizations will do so out of loneliness, not because ...
Cloud budget overruns don’t have a singular cause. Instead, they come in a bright rainbow of jelly belly flavours (the ...
Gartner defines data governance as the specification of decision rights and an accountability framework to ensure the appropriate behaviour in ...
As constant change becomes routine, Gartner says infrastructure and operations (I&O) leaders must shift their traditional focus from efficiency to ...
Gartner forecasts global spending on artificial intelligence (AI) software to total $62.5 billion in 2022, up 21.3% from 2021. However, ...
A new Gartner survey revealed that 88% of Boards of Directors (BoDs) view cybersecurity as a business risk, as opposed ...
A smart contract is a type of blockchain record that contains externally written code and controls blockchain-based digital assets. When ...
Sixty-four per cent of customer service and support (CS&S) leaders report “grow the business” is their most critical priority in ...
To respond to an ever-changing threat landscape and increase impact among executive leadership, security and risk leaders should take a ...
A Gartner global study of 4,953 technology product and services users in April through June revealed that 60% of workers ...
As employees rely on more performance feedback today than they did prior to the COVID-19 pandemic, HR leaders must pursue ...
The ongoing pandemic and the surge in digital services are making the cloud the centrepiece of new digital experiences. Millind ...
I read with interest the Gartner, Inc. article on “change fatigue” and the three lessons to drive productivity without damaging ...
What do Kia Motors America (automaker), CD Projekt Red (gaming), Acer (computer manufacturer), DC Police Department (law enforcement), Colonial Pipeline ...
According to Gartner VP analyst, Stefan Van Der Zijden, digital transformation has made it imperative for application leaders to find ...
Gartner predicts that by 2025, half of cloud data centres will deploy advanced robots with artificial intelligence (AI) and machine ...
An application programming interface (API) provides programmatic access to service functionality and data within an application or a database. It ...
The good news is that security and risk management has become a board-level issue for organisations. In hindsight, this is ...
Gartner’s top predictions explore three aspects of the lessons that business and IT leaders have learned during ongoing disruption and ...
With new digital capabilities, operational transformation and public value shifts changing the way companies are managing quality, leaders must transform ...
Gartner forecasts worldwide IT spending to reach US$4.5 trillion in 2022, up 5.5% from 2021. “Enterprises will increasingly build new ...
A Gartner survey of 550 HR leaders in July 2021 identified Diversity, Equity and Inclusion (DEI) as a priority (35%) ...
Four new trends in cloud computing are continuing to expand the breadth of cloud offerings and capabilities, accelerating growth across ...
According to the Gartner 2022 Board of Directors (BoDs) survey, 57% of respondents have increased or expect to increase their ...
A couple of months back, some smart folks at VC firm Andreesen Horowitz wrote a blog post called “The Cost ...
Gartner’s latest Emerging Risks Monitor Report says the threat of “new ransomware models” was the top concern facing executives in ...
David Groombridge “With CEOs and Boards striving to find growth through direct digital connections with customers, CIOs’ priorities must reflect ...
Enterprises must embrace business composability to thrive through disruption in 2022 and beyond, according to Gartner. Business composability is the ...
Logistics leaders must pursue three strategic external partnerships to reduce greenhouse gas (GHG) emissions to contribute to their organization’s sustainability ...
At the onslaught of the COVID-19 pandemic, vulnerabilities in business models that focused on efficiency became apparent. Efficiency has introduced ...
With more new vulnerabilities reported in 2020 than in any year in history and an increased focus on industry regulatory ...
You’d think after years of development and trial-by-fire of COVID-19, vendors will have refined their solutions. Alas, this remains wishful ...
Visual configuration, digital wallets, customer identity and access management (CIAM) and virtual customer assistants (VCAs) will have a high impact ...
Government organizations around the world are adopting artificial intelligence (AI) technologies to help them achieve their public purpose or mission, ...
With the uncertain effects of COVID still persisting, you will have to balance your 2022 growth priorities while remaining prepared ...
A third of technology and service provider organizations with artificial intelligence (AI) technology plans said they would invest $1 million ...
Since the outbreak of the global COVID-19 pandemic, the risk of cyberattacks has greatly expanded at the digital edge. Cybercrime ...
Gartner defines business technologists as employees who report outside of IT departments and create technology or analytics capabilities for internal ...
Gartner HR Research finds organizations can increase inclusion by 24% in the hybrid work environment
Gartner says CSCOs need a “PRISM” framework to shift the supply chain culture towards customer-centricity
Having a solid plan to recover business function is to make sure everyone is coordinated. Internally and externally.
Many buyers are not confident in their own decision processes and vendors are not doing enough to help them.
Gartner survey shows how employee burden leads to more compliance failures; embedded controls lower compliance burden on employees leading to ...
Responsible AI, Small and Wide Data, Operationalization and Efficient Resource Use Will Be Key to Scaling AI Initiatives
Chief Marketing Officers (CMOs) are transitioning from a focus on customer retention last year to now looking to new customer ...
A Gartner HR survey finds 60% of non-knowledge workers want their organization to provide more flexibility, organizations must adopt radical ...
Gartner forecasts global government IT spending to grow 6.5%, software spending to maintain double-digit growth in 2022
STaaS enables productivity gains that allow budget dollars to be repurposed towards new innovation and growth initiatives that bring IT ...
Gartner's Marty Resnick warns that executives who are not adequately trendspotting already likely will miss critical inputs to their strategic ...
Gartner survey reveals a 44% rise in workers’ use of collaboration tools since 2019, digital workplace technologies will be essential ...
Storage-as-a-service allows them to replace their capital expenditure, improve allocation and improve their decision-making process as part of the process
Downtime can have a serious impact on customer trust and by extension the brand and reputation of the firm.
supply chain leaders must consider their positive and negative impact across stakeholder groups and balance the trade-offs.
Gartner research signals a shift from rep-enablement technologies to increasing focus and investments in understanding customers through analytics
Gartner has identified 8 risk points chief sales officers should manage when planning sales strategy in a post-pandemic world
Companies that adopted a solid cloud strategy both for IT management tools and business software were far less affected by ...
Our future depends on the reliability and trustworthiness of AI. Hopefully, we will all start to take it more seriously.
Six gaps between leader and employee sentiment on the future employee experience, failure to address divide will lose competitive advantage ...
Global end-user spending on public cloud services expected to exceed $480 billion next year, predicts Gartner with 4 trends to ...
Gartner forecasts global IT spending is projected to total $4.2 trillion in 2021, an increase of 8.6% from 2020. John-David ...
New Barracuda report shows that all employees, not just top executives, need to be prepared for spear phishing attacks
Gartner lists five trends that will impact manufacturers globally, including digital and product experience, data monetization and ecosystem partnerships
Gartner CEO survey reveals cost optimization as top issue that chief supply chain officers should focus on soon
Gartner warns that the objective may harm or kill humans and suggests implementing a security control framework
Agility is critical because in most industries, both demand and supply fluctuate more rapidly and widely than in the past. ...
Gartner says supply chains must reduce their surface area risk to reduce the frequency of disruptions, including products, processes and ...
Gartner says CMO spend survey reveals budgets have fallen to their lowest level in recent history, dropping over 4% in ...
Gartner HR research reveals companies that invested in talent while optimizing costs outpaced competitors during the COVID-19 outbreak
Gartner says IT leaders can leverage influence and technology resources to support marginalized groups. CIOs should become involved where there ...
ESG provides the vehicle for the organization to take sustainability strategically seriously. While the enterprise sets the framework, it comes ...
Up to 50% of ERP projects fail the first time around. FutureCIO spoke to executives from three ERP solutions providers ...
While the cloud market will continue to grow, the real opportunity for providers comes from growth in cloud-adjacent technology markets ...
HR leaders should work closely with business leaders to develop organization-wide DEI strategies that are mutually understood and elevate DEI ...
Gartner says rampant rep disengagement could lead to poor customer service experience and economic cost
Gartner says CCOs must step up; they must embrace new leadership responsibilities and rethink extent of mandate to be effective
In 2021, remote work will drive pc and tablet shipments to over 500 million units for the first time ever
Data and analytics leaders helped their organizations to adapt to trends and impact through scenario planning, plan new business value, ...
As enterprises embed more IoT into front and backend processes, security needs to be revisited taking into consideration IoT digital ...
Gartner outlines supply chain innovations can provide positive impact on people, performance and industries.
Gartner HR research reveals more than half of employees have experienced significant damage to their workforce health since the start ...
Gartner says CSOs should focus on improving productivity for sales development teams to increase pipeline generation
Technical debt is a technical design or development choice made for short-term benefit with long-term consequences.
Stark reality: many users simply aren’t able to translate the data into usable information to reveal insights and improve decision-making.
Gartner survey shows 62% of organizations expect external audit fees to increase in 2021, but ok to negotiate to lower ...
Gartner predicts that the majority of technology products and services will be built by professionals outside of IT by 2024
With the predicted end of web cookies, marketing leaders should take immediate steps to come to terms with consent-based advertising
PayPal's SRE head, Wes Hummel, says operations folks will often put their fingers in the dam when there's a leak; ...
Jonathan Jackson says cyber resilience as an organisation's ability to respond to, prepare for and recover from a cyber event, ...
A shift from digital to societal transformation requires boards to be able to meet new expectations of corporate behaviour.
Gartner marketing research shows 58% of customers believe most digital experiences don’t impact their purchase decisions
Gartner says sales leaders should adopt AI-based guided selling to increase the chances of closing new deals.
If we can’t turn that data into better decision making through quantitative analysis, we are both wasting data and probably ...
Gartner analyst David Cappuccio wrote that the Data Center is Dead. But is it really?Can an older Data Centre become ...
Gartner survey reveals most CEOs anticipate an economic boom rather than stagnation over the next two years
Gartner survey finds 72% of data & analytics leaders are leading or heavily involved in digital transformation initiatives
Supply chain organisations survey shows diversity efforts and people of colour representation in management roles depend heavily on company size
Agility and resilience both address risk and disruption, but are concepts that are discussed with different audiences and measured different ...
Gartner hr research shows organizations are eroding employee performance and well-being with virtualized office-centric design.
Peck Yeow Gan, human resources director, AXA Asia, shares her views and experiences on how HR has evolved since the ...
D&A leaders must identify opportunities to change the way people think until using data and analytics becomes a habit.
Organizations will require more IT and business process automation as they are forced to accelerate digital transformation plans in a ...
I think the biggest challenge for companies is to create a data lake that draws inputs from various parts of ...
The days of high code and ESBs may be coming to an end. iPaaS lets you connect on-premises software and ...
Gartner forecasts worldwide public cloud end-user spending to grow 23% in 2021 driven by emerging technologies becoming mainstream
Gartner says millennials and Gen Z customers prefer third-party customer service channels, CS&S leaders should take note of how this ...
Failure on the part of CSPs to keep up with the threats will trickle down to their customers, which will ...
Gartner identifies three ways HR leaders can connect new hires to organizational culture during onboarding, employees feel increasingly disconnected from ...
Supply chain as a service (SCaaS) represents an emerging opportunity for CSCOs and their teams. Dominy offers 3 types of ...
Gartner says 63% of digital marketing leaders still struggle with personalization, yet only 17% use AI and machine learning across ...
58% of developers cite security and development integration as the biggest challenge they face in adopting low-code development platforms.
Remote and hybrid work is increasing the number of devices per person, Gartner forecasts global devices installed base to reach ...
Funding for new digital business initiatives to come from outside of IT and charged as a cost of revenue or ...
As organisations move applications to the cloud, how is this changing the views of CIOs with regards to keeping the ...
Vulnerability management is a critical security process; however, many organizations have problems optimizing their programs to achieve desired results.
To be more agile and adaptive in 2021, marketing leaders must prioritise four core competencies with a renewed focus that ...
Per Gartner survey, over half of CIOs plan to hire full-time employees on automation, cloud platforms, and support for remote ...
Why is it that vendors often miss the mark when it comes to understanding what is driving the CIO of ...
Gartner’s 10 technology trends address critical security, cost containment and citizen experience challenges in the public sector
Predictive modelling is collecting data from internal and external sources to better understand and predict the behaviour of customers.
Gartner predicts that through 2025, technologies and strategies related to these trends will reach a level of maturity that offers ...
Will you want to share a seat at work? Gartner says workplaces will be introducing shared seating in the new ...
Gartner forecasts worldwide social software and collaboration market to grow 17% in 2021 with remote work and enterprise application partnerships ...
A roundtable discussion organised by Solace and CXOCIETY sought to answer: how best to operate with business agility in mind ...
Gartner says COVID-19 significantly impacted 41% of key customers’ spending with b2b sales organizations and offers 4 action items to ...
Despite several years of budget growth, compliance median headcount is trending down. Gartner attributes decline to business disruption due to ...
Gartner identifies the top 10 data and analytics technology trends for 2021 to help organizations respond to change, uncertainty and ...
Gartner says Customer Service and Support leaders accelerate self-service initiatives due to COVID-19 impact on service contact volumes
Gartner says tech investors will prioritize data science and artificial intelligence above “gut feel” for investment decisions by 2025
Supply chain leaders should leverage the use of benchmarking and market intelligence platforms to monitor rapidly changing market conditions and ...
The future supply chain will have minimal direct human involvement and interference from a traditional work perspective. This will suit ...
Every CIO (and human for that matter) has at their disposal competencies that, when put into practice, can have a ...
Gartner research reveals business to business (B2B) sales reps continue to struggle selling virtually, as they do in a live, ...
Gartner says B2B marketing leaders must understand customers’ shifting needs to produce and deliver effective content
In the ‘smart normal’ CIOs have to contend with a distributed environment with data being created outside of the data ...
As enterprises push the cloud envelope, they must not loose sight of the security angle regardless of whether they develop ...
Gartner predicts government spending on devices and software to record highest increases year-over-year
Gartner survey reveals 70% of customer service and support employees want to continue working from home after the pandemic ends
A surge in remote development boosted low-code adoption despite ongoing cost optimization efforts - the silver-lining in digital transformation during ...
The intent of ERP is to transform disconnected data into connected intelligence via the help of AI-integrated SaaS, leading to ...
Gartner marketing research shows 50% of brands will have failed to unify customer engagement channels by 2022
Gartner says CS&S priorities for 2021 will include greater use of self-service and enhancing digital channels
CIOs need to think about how they harmonize the investments that they've made with the public cloud and within their ...
Continued uncertainty and high customer expectations challenge chief supply chain officers to find new trade-offs between cost, speed and service
By 2025, corporate legal departments will capture only 30% of the potential benefit of their contract life cycle management (LCM) ...
COVID-19 drives use of ai-enabled remote worker productivity tracking tools, Gartner says 10% of workers will seek to trick AI-Driven ...
Covid-19 accelerates demand for non-invasive tech to ensure social distancing in warehouses, demand for robotic G2P systems will quadruple through ...
Gartner HR research finds 58% of the workforce will need new skill sets to do their jobs Gartner says organizations ...
For all the talk about social responsibility, Gartner says new research reveals misalignment of consumer expectations of brands versus the ...
Gartner predicts 40% of boards will have a dedicated cybersecurity committee by 2025 to better manage the cyber risk.
New research reveals dichotomy between CMOs’ low risk go-to-market approach and desire to rescale strategies from 2020
To cash in on this growing interest, PAM providers need to re-evaluate how they are strategically positioned in the market.
Predicts by 2023, 50% of chief digital officers in organizations without a chief data officer (CDO) should become the de ...
Gartner says believe that non-traditional competitors are better fit to navigate the disruptions and long-term new realities that the COVID-19 ...
The reality is that the CTO will need to divide her or his time between optimizing IT or business operations, ...
Are the days of mobile apps numbered? Gartner predicts that by 2025, 80% of customer service organizations will have abandoned ...
Gartner research outlines four growth pillars csos must prioritize to optimize a customer-centric buying experience
Organisations must revisit their hybrid workforce strategy, role of the corporate office and diversity, equity and inclusion initiatives, says Gartner
The digital transformation the world has undertaken over the past year is unparalleled, and PCs were at the heart of ...
Arcserve launched Arcserve X Series Appliances Secured by Sophos calling it the first self-contained solution with integrated cyber and data ...
Gartner calls out pandemic-induced changes reinforce the need for stronger leadership and emotional dexterity in CIOs
More projects to reimagine how work gets done. They will include new collaborative technology, but not be simple technology rollouts.
In 2021, infrastructure-led innovation will enable I&O leaders to be known for the business innovation they provide as opposed to ...
The SIMPLER model details out the steps that CIOs should take to better prepare themselves to lead through this crisis ...
Gartner highlights the six trends that infrastructure and operations (I&O) leaders must start preparing for in the next 12-18 months.
A Gartner survey of HR leaders show that 90% will allow employees to continue to work remotely even after the ...
IT Ops should strike a balance between adopting a holistic, DevOps approach to cloud adoption and observability that co-exists alongside ...
Service organizations can gain insights from customer motivations, impressions and experiences using a VoC strategy focused on cx
Many CIOs are using the existing ERP system and innovating around the edges to derive much better value out of ...
Information provides a way to accelerate timelines without compromising safety - not just in the sense of the need to ...
Security threats will further disrupt the smart device market in 2021. Product leaders must strengthen their strategy by addressing security ...
FutureCIO spoke to Sunil Chavan, vice president, FlashBlade for Asia-Pacific and Japan from Pure Storage, on how data use is ...
Unchecked, data gravity can lead to limited innovation, poor customer and employee experiences, increased costs, information silos, compliance issues, security ...
Gartner State of Sales Analytics 2020 outlines steps sales leaders can take to deliver analytics that help organizations overcome important ...
A cloud strategy should be a concise point of view on cloud and its role in the organization. Gartner presents ...
Gartner’s marketing predictions explore how post-pandemic renewal strategies put marketing on the hook for redefining and re-establishing customer relationships in ...
Four SolarWinds tech geeks predict the technology trends to expect in 2021. Some of the predictions are already here in ...
As companies transform to become more data-driven, what do they need to do and how do they go about it ...
CEOs identified risk management as one of their top priorities in 2020 & 2021, receiving the highest increase in response ...
AI, digital dexterity, and hybrid work with distributed workforce will be three key trends impacting the future of work, says ...
Rising physical and cyber threats will lead to higher levels of adaptation by emerging tech to address a multitude of ...
2021 Audit Plan Hot Spots Report highlights how COVID-19 has dramatically accelerated digital risk
The ability to use on-demand, scalable cloud models to achieve cost efficiency and business continuity is providing the impetus for ...
Research shows how customer service and support leaders can improve self-service containment and reduce high-effort customer experiences
Gartner identified four steps that can help transportation CIOs better formulate use cases and identify which business process operations can ...
These top trends highlight strategic shifts in the security ecosystem that are not yet widely recognised but are expected to ...
Sales transformations are challenging as most sales don’t exactly get a free pass in terms of meeting their near-term targets.
Higher frequency of “career moments” employees are experiencing is closely correlated to incidences of misconduct, says Gartner.
CIOs are striving to adapt to changing conditions to compose the future business. This requires the organisational plasticity to form ...
“Fit for Purpose” organization approach is where planning leaders focus on what they should be doing, instead of benchmarking what ...
Gartner Tech Providers 2025 special report highlights long-term changes and actions TSPs must take now.
To help build the business case for customer experience, look at metrics such as cost of service or compensation costs. ...
Enhanced secure remote access and continuous threat detection enable seamless detection, investigation, and response to OT security incidents across the ...
The COVID-19 pandemic has had a widespread impact on the global economy, leaving many CIOs with the challenge of making ...
Gartner CIO survey reveals 2/3s of Australian and New Zealand firms expect to increase digital investments in 2021 despite flat ...
AI and automation won’t remove the need for Service Management, as users will still require these services to be provided. ...
The war for talent with skills in fields such as ML and AI will continue. Many CSCOs will look to ...
Gartner's Lydia Leong lists five key factors that influence the robustness, resilience, and observed (“real world”) availability of cloud services
The future technologies that will lead the ‘reset of everything’ have three key commonalities: they promote greater innovation and efficiency ...
A Gartner survey of nearly 2,000 CIOs reveals top performing enterprises are prioritizing digital innovation during the pandemic
Many CSCOs struggle to create a holistic digital supply chain roadmap. They are under pressure from CEOs who want to ...
Gartner lists 5 areas in digital commerce that COVID-19 will change, application and IT leaders must understand these long-term impacts ...
Gartner customer service and support leaders must transform their service experience with dynamic customer engagement (DCE) to enable personalized proactive ...
The Gartner paper, 7 Steps to Building a Successful Business Case for MDM Programs, provides a seven-step process that data ...
Beyond the obvious health issues and scares, COVID-19 has caused economic shockwaves across nearly all organizations regardless of industry or ...
It turns out that CDOs, looking to exploit AI, data and analytics to drive productivity need to work with CFO’s ...
The COVID-19 pandemic quickly revealed the structural and organizational weaknesses of many organizations. This prompted CEOs to question their current ...
Gartner survey identifies top reasons why marketers are not using analytics to make critical marketing decisions
As cloud technology expands in both worldwide use and the complexity of offerings, some myths persist. Check Point created a ...
Gopalakrishnan Kolathu, business development executive, IBM Services, shares his views on AIOps and how organisations can benefit advances in AIOps.
Pierluigi Cau, director of Solutions Engineering APAC at GitHub, offers his take on the security as part of the development ...
The industrialization of AI brings ML-based solutions in the form that does not require developing AI from scratch: decision intelligence, ...
Say “embedded software” and most often you will get a blank stare from people. Say “smart device” and you will ...
Cost optimisation, customer experience, and revenue growth are top focus areas for AI Initiatives, only 21% admit their AI projects ...
Customers are looking to accelerate their digital transformation needs with trusted, proven solutions that can help them navigate today’s multi-cloud ...
Gartner survey reveals only 12% of CISOs are considered “highly effective” in all four categories of the Gartner CISO Effectiveness ...
Gartner says global RPA revenue to climb to $2 billion in 2021, despite economic pressures from COVID-19. Gartner predicts nearly ...
Leonard Tan, Singapore country manager for OutSystems shares his view on low-code development platforms, the challenges, opportunities and approaches organisations ...
how advances around conversational analytics may finally help stop the frustrations caused when two parties in a conversational are talking ...
Customer Service and Support technology investments must be scrutinized for their ability to deliver on customer experience goals
Women currently represent about 20% of people working in the field of cybersecurity, and the number of women in cybersecurity ...
Qlik Sense SaaS to include search-based insights, conversational analytics, and authoring assistance - hoping to cash in on market demand ...
Gartner says financial services CIOs must align technology investment with business leader priorities to navigate coronavirus recovery
Some advanced CIOs have broken the deadlock by pushing data-driven related initiatives, going further with digital innovations.
As Industry 4.0 drives the convergence of IT and OT, there are financial benefits for APAC executives to ensure both ...
Gartner predicts 75% of CEOs will be personally liable for cyber-physical security incidents by 2024
Gartner says Bring Your Own PC Security will transform businesses within the next five years while SASE will follow in ...
Gartner analyst Manjunath Bhat shares his experience consulting with a client who wanted to create a best-in-class employee experience.
XSOAR enables organizations to discover and share orchestration innovations contributed by an ecosystem of experts
Gartner forecasts strong revenue growth for global container management software and services through 2024 – thanks to cloud apps
In this episode of Podchats for FutureCIO entitled “How edge influences your customer engagement strategy” we dissect how businesses are ...
How can an enterprise efficiently manage the security of their infrastructure given the accelerating threat landscape and the constraints imposed ...
A business-oriented IT strategy would likely involve the construction of a digital business technology platform — a long and complex ...
In this whitepaper, learn how you can harness the data you probably already have stored across servers, edge devices and ...
Gartner lists emerging technologies like social distancing technologies, composable enterprise, AI-assisted design, differential privacy and biodegradable sensors as among 30 ...
Gartner suggests legal pros think more in terms of establishing a process to guide risk tolerance for resourcing decisions, rather ...
To sustain economic viability, government organizations also deployed government recovery assistance programs which assist small businesses and allow workforce reskilling, ...
“Do more! But Spend less! Over the past several months we have described many client interactions where financial pressures brought ...
Application & IT Leaders can help organizations save costs and create safer office spaces by investing in advanced technologies
New Pulse Zero Trust Access service enhances productivity, simplifies management and mitigates cyber risks as enterprises embrace increased workforce mobility ...
With many businesses moving to the cloud, is there a need for on-prem storage? Pure Storage seems to think so. ...
CIOs can invest significantly less cash upfront by utilizing cloud technology rather than scaling up on-premises data centre capacity or ...
Supply chain planning leaders must actively develop a strategy to attract, retain and develop talent for their organization.
2Q20 Emerging Risks Monitor Report reveals additional concerns about strategic missteps while adjusting to new working models.
As the phases of the COVID-19 pandemic progress, business leaders must reset their strategy and build resilience. Gartner warned that ...
My view is that a crisis can create its own triggers for innovations that may have floated in the ether ...
AT a virtual press conference Ericsson executives continue to spin the story of 5G growth in 2020 despite markets slowing ...
The average $5 billion company incurs delays of roughly 5 weeks per year in new product launches due to missed ...
Gartner forecasts strong revenue growth for global container management software and services through 2024 citing adoption of cloud-native applications and ...
In tandem with 5G, ABI Research sees cloud-edge as the future of cloud long after COVID-19 has come and gone, ...
Organisations in APAC are continuing to place emphasis on digital transformation initiatives amid recent economic uncertainty, viewing digital transformation as ...
Returning to work provides the perfect opportunity to conduct a thorough network security review and evaluation; before an employee even ...
Society is increasingly following a digital-first strategy, working against the clock to migrate physical circulation into digital circulation, hoping to ...
Organizations should approach cost management as an expansive effort that can have immediate and long-term significance to business performance.
Barracuda survey revealed 34% of Hong Kong respondents want to acquire an SD-WAN solution via a cloud provider
Gartner's Pete Shoard writes what MDR is all about and how it sits within the wider sphere of ‘Detection and ...
Gartner forecasts global end-user spending on cloud-based web conferencing solutions will grow 24.3% in 2020, but expect the growth to ...
The beginnings of modern Artificial Intelligence (AI) can be traced to a 1965 conference at Dartmouth College in Hanover. But ...
Marketing ops are the workhorse of marketing - the unglorified worker bees that do many of the real work in ...
Gartner says nearly 30% of marketing leaders believe lack of agility and flexibility negatively impacts marketing execution during COVID-19 pandemic.
Editor's note: Interest around cloud computing quickly grew on the back of digital transformation initiatives. Then realization quickly followed that ...
"With substantial amounts of the economy closed due the COVID-19 pandemic, leaders need an agile strategy that allows the supply ...
Gartner survey reveals 55% of tech CEOs were not prepared for an economic downturn prior to the COVID-19 pandemic
Gartner outlines 8 actions CIOs must take during the coronavirus pandemic for financial survival, including stopping everything that is not ...
Digital technology can level the playing field provided it is supported by an environment that foster innovation. But beware the ...
As businesses accept the need to work from home, Gartner says legal and compliance leaders are raising alarm over third-party ...
Apart from providing the government recommended provisions, such as masks, sanitizers and personal protective equipment (PPE), HR leaders need to ...
Gartner HR survey reveals 41% of employees likely to work remotely at least some of the time post coronavirus pandemic
Demand is shifting from physical stores to online channels as consumers seek to avoid public places due to fear of ...
Business leaders are asking IT to accelerate business transformation using cloud. But how to do this when the COVID-19 lockdown ...
Most business continuity practices are designed around disruption due to infrastructure failure because of calamities like fire and typhoons - ...
Hong Kong property developer KDC Limited has deployed Nutanix hyperconverged infrastructure to drive its digital transformation journey
IT must interpret what product marketing is telling them and bring together technologies, including applications, to enable the creation of ...
With COVID-19 pandemic spreading, HR leaders have initialized first cost-cutting measures that aim at reducing costs both in the function ...
Gartner says the strongest demand for AI talent comes from non-IT departments
Focusing too much on the ARPU story and not enough on the “what we got” angle is a waste of ...
Gartner says traditional risk management practices are effective during COVID-19. Dynamic Risk Governance is significantly more effective.
While companies in Asia have not yet come out on the other side of this COVID-19 crisis, they’re further along ...
Garter research reveals 4 key benefits of cloud ERP: catalyst for business innovation, platform for business process efficiency, vehicle for ...
With the new coronavirus impacting global supply chains, supply chain leaders should focus on three impact areas for their initial ...
Gartner says CIOs should focus on three immediate actions to prepare for coronavirus disruptions. CIOs must have large-scale business plans ...
SCB launched nexus – “a market-first platform to connect community builders such as start-ups, investors and accelerators to the Bank”.
This white paper offers approaches you can take to mitigate the risks with use of emails, without sacrificing the convenience ...
Gartner business continuity survey shows only 12% of organizations are highly prepared for coronavirus
Technology plays an integral role in the operations and future strategy of service organizations — from self-service to improving the ...
Over 40% of privacy compliance technology will rely on artificial intelligence (AI) by 2023, up from 5% today, says Gartner.
Gartner research reveals perceptions of progress toward gender diversity are misaligned within sales organisations
Over 40% of participants in Asia-Pacific are interested in exploring AI, but unsure on how to start using and implementing ...
The average organization is losing more than US$17 million per year because in-house counsel are giving legal advice that is ...
Despite the confusion and hype that continues to surround cloud computing, CIOs should understand the top myths about cloud that ...
A lot of businesses will start to have applications which are inherently event-driven, the mindset is already changing. In that ...
Governments are struggling in many areas, following disruptions including changes in leadership, reorganizations and funding shortfalls. This will affect government ...
Mike Kaczmarski, IBM Fellow and CTO for IBM Management and Platform, says DevOps toolchains will be right into application development ...
Gartner predicts that by 2023, organizations using blockchain smart contracts will increase overall data quality by 50% but reduce data ...
Legal departments are turning to virtual legal assistants (VLAs) because of extreme pressure to improve efficiency and provide a responsive ...
The Zendesk Customer Experience Trends Report 2020 says ease and excellence of customer experience has a direct impact on customer ...
Increased regulation will lead organizations to hire capable, empowered senior-level privacy officers to deliver both compliance and customer satisfaction.
As cloud adoption is becoming mainstream within enterprises of all sizes, what remains a point of uncertainty for many is ...
AI and automation will allow rank and file staff to extend their degree of responsibility and influence, without taking on ...
CIOs and heads of technology have a strong role to play in achieving the ambitious goals facing governments and industries ...
Gartner predicts that by 2020, 100% of large enterprises will report to the board of directors the company’s state of ...
An event mesh is self-learning and capable of dynamically routing events between producer and consumer applications, wherever they run, via ...
By 2023, blockchain platforms will be scalable, interoperable, and will support smart contract portability and cross-chain functionality. Don't forget 10 ...
CS&S leaders face increased pressure from leadership on the role of the service function in improving operational excellence and growing ...
CIO’s close working relationship with the executive leadership team is what will drive organisations to move to the next level ...
Competitive intelligence as identifying what your competitive landscape looks like, who are the potential competitors and how to displace them.
2019 has already seen significant movement in the RPA industry in APAC. Companies have moved on from proof of concept ...
Secure Mentem CEO Ira Winkler describes how CIOs and CISOs should consider “selling” the security story in ways the CEO ...
Most organisations in Asia are still struggling to tame this data-volume explosion – let alone mining it for insight and ...
Everyone wants competitive intelligence, deems it critical to their business to be successful. Then why go cheap on it? Gartner's ...
DevOps is about using enough automation in the development-build process so that the developers can release an application into production ...
During a CXOCIETY panel discussion on cybersecurity, the senior systems manager in charge of IT Security & Risk Management for ...
Given that logistics leaders face pressure from their stakeholders to optimize logistics costs while maintaining service and performance levels, Gartner ...
Now more than ever, technology priorities must be established in the context of business trends such as digital equity, ethics ...
We want to be able to leverage data in the cloud the same way we have been doing it on-premise. ...
The latest Gartner hype cycle lists Sensing & Motion, Augmented Human, Postclassical Compute and Comms, Digital Ecosystems, and Advanced AI ...
You can have the best, most up-to-date security solution in the world but if you, or your colleagues, don’t practise ...
“The simple thing to understand is that in today’s digital economy, it’s all about data,” said George Lee, vice president ...
TIBCO's vice president of Product and Engineering, Pierre Bonnet, believes that MDM should be a business-led programme that is essentially ...
Has shopping for a security solution ever felt tedious? Some U.S. media, for example, PC Magazine, have the exercise easier ...
Gartner’s “Hype Cycle for Risk Management, 2019” report was published almost a month ago and reader response has been overwhelmingly ...
With an increasing number of third parties performing new-in-kind and noncore services for organisations, material risks cannot always be identified ...
Gartner says chief data officers must shift from project-centric to product-centric
A team effort, having the right people on the executive team who understand and tie together the company strategy and ...
Augmented intelligence reduces mistakes while delivering customer convenience and personalization at scale, democratizing what was previously available to the select ...
I have enjoyed team sports and individual sports pretty much my entire life. I find that the human body is ...
As the cloud business continues to gather momentum and hyperscale cloud providers consolidate the market, product managers at cloud MSPs ...
Gartner forecasts revenue from sale of robotic process automation (RPA) software will reach $1.3 billion in 2019, driven by digital ...
Some societies want to invest in blockchain for the exact opposite purpose – to control, centralize and monitor all online ...
Seventy-five percent of organisations surveyed by Gartner increased their customer experience (CX) technology investments in 2018. For 2019, 52% of ...
Gartner has identified seven emerging security and risk management trends that will impact security, privacy and risk leaders in the longer term. ...
Gartner predicts that by 2020, predictive and prescriptive analytics will attract 40% of enterprises' net-new investment in the overall business ...
CIOs can guard against this if they increase the viable life of digital twins by setting a goal for IT ...
IoT is already growing quickly, and edge computing is rapidly becoming a major trend. But in my opinion, what will ...
Image from iStockPhoto/AndreyPopov There is a topic that I wanted to share with you that we at Gartner have delivered ...
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