
Fujitsu trials customer service AI at Japan’s supermarket chain
The new AI model generates AI avatars and customise promotional content on digital signage based on customers’ in-store behaviour data.

The new AI model generates AI avatars and customise promotional content on digital signage based on customers’ in-store behaviour data.

Generative AI is primed to make an increasingly strong impact on enterprises over the next five years. Gartner predicts that

Worldwide IT spending is projected to total $4.7 trillion in 2023, an increase of 4.3% from 2022. As CIOs continue

The 2023 Gartner CIO and Technology Executive Survey noted that even before ChatGPT, one-third of CIOs say their organization had

Generative AI will begin to deliver a significant return on investment for most enterprises in the next two to four

A Gartner survey of 105 HR leaders on June 21 revealed that just 5% of HR leaders report their function

IDC’s FERS 2023 Survey Wave 2 APJ results show 70% of Asia/Pacific C-suite executives are either exploring generative AI use

A Gartner survey of chief revenue officers (CROs) revealed 35% plan to establish a generative AI operations team in their

In a poll of 2,500 executives, 45% reported that the publicity of ChatGPT has prompted them to increase artificial intelligence

IBM defines a chatbot as a computer program that uses artificial intelligence (AI) and natural language processing (NLP) to understand

New hyper-efficient data sharing between Salesforce Data Cloud and Google BigQuery will provide bi-directional secure data access without the need

Generative AI may credit its popularity to text generation and chatbot functionality, other applications include image generation, music and audio