
IDC study reveals how Gen AI is being applied in customer experience
IDC’s FERS 2023 Survey Wave 2 APJ results show 70% of Asia/Pacific C-suite executives are either exploring generative AI use

IDC’s FERS 2023 Survey Wave 2 APJ results show 70% of Asia/Pacific C-suite executives are either exploring generative AI use

A Gartner survey of chief revenue officers (CROs) revealed 35% plan to establish a generative AI operations team in their

In a poll of 2,500 executives, 45% reported that the publicity of ChatGPT has prompted them to increase artificial intelligence

IBM defines a chatbot as a computer program that uses artificial intelligence (AI) and natural language processing (NLP) to understand

New hyper-efficient data sharing between Salesforce Data Cloud and Google BigQuery will provide bi-directional secure data access without the need

Generative AI may credit its popularity to text generation and chatbot functionality, other applications include image generation, music and audio

Forrester‘s Top Cybersecurity Threats in 2023 lists among other things the potential to weaponize artificial intelligence variants like Generative AI

The IDC Survey Spotlight: What Is the Attitude of Asia/Pacific Enterprises Toward Generative AI Adoption and Application? report reveals that

Now, predictive models are underpinning mission-critical tasks, giving organisations a significant competitive advantage and allowing them to provide highly differentiated

The report also showed that 88% of leaders in Hong Kong anticipate that employees will need new skills in the

Among Gartner poll of more than 2,500 executive leaders, 45% reported that the publicity of ChatGPT has prompted them to

In addition to natively embedding IBM Watson AI capabilities into SAP solutions, SAP and IBM are collaborating on generative AI