
Payments key to $25 billion CPaaS market
Global CPaaS market value to reach $25 billion by 2025, realising 260% growth over next five years

Global CPaaS market value to reach $25 billion by 2025, realising 260% growth over next five years

Digital commerce spend to fall by 14% in 2020, as industry is rocked by coronavirus impact with spend set to

Juniper Research says mobility-as-a-service revenue will exceed US$52 billion by 2027, despite stunted growth in 2020

By 2020 80% of global consumer spend over chatbots will be attributable to discrete chatbots, embedded directly into a retailer’s

Juniper Research says network optimisation and fraud mitigation solutions as the most highly sought-after AI‑based services over the next 4

Juniper Research expects over 5 billion smartphones globally to have some form of biometric in 2024, nearly 90% of all

Insurers’ increased access to operational and behavioural data will enable enhanced data analysis capabilities; allowing insurers to guard against evolving

Juniper Research forecasts that cybercrime will tip $5 trillion in 2024, from $3 trillion annually in 2018. The company says

There are still high levels of dissatisfaction with regard to issues such as time taken to answer complaint calls. Furthermore,