How automating support workflows can boost customer satisfaction
Dinesh Varadharajan
December 23, 2024
Just one bad experience; that’s all it takes for a business to permanently lose a customer. Not only that, but
Just one bad experience; that’s all it takes for a business to permanently lose a customer. Not only that, but
During the AI for Business Leaders Summit series, Heather Gentile, executive director of product watsonx.governance for IBM DATA AND AI,
Gartner defines a large language model (LLM) as a specialised type of artificial intelligence (AI) that has been trained on
Kissflow’s new governance layer addresses the need for data protection, compliance, and visibility in the growing adoption of low-code and
Today, harnessing digital smart technologies is key to the fabric of Singapore’s economy. With the government proclaiming the “Smart Nation”
In today’s lightning-fast digital landscape, innovation-centric Singaporean businesses are leapfrogging ahead of the curve through crucial digital investments and newfound
A global survey of IT heads in the US, China, the U.K., India and Brazil by the Institute of Electrical