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Home White Papers

A modern application platform for a customer-first culture

OutSystems by OutSystems
March 24, 2021
Photo by Gary Barnes from Pexels

Photo by Gary Barnes from Pexels

Building a ‘customer first’ culture is the #1 challenge of CX professionals; but the barriers to implementing this are considerable. With customer interactions now overwhelmingly online, CX professionals must work closely with the IT department to create and refine the digital experiences they present to their customers.

However, a willingness to collaborate is not enough. CX and IT must break decisively with the past – and with traditional approaches to application development – if they are to create an environment in which a customer-first culture can flourish.

This OutSystems eBook titled, A modern application platform for a customer-first culture, will explore:

  • The key barriers to implementing a customer-first culture
  • The limitations of existing approaches to creating digital experiences
  • The importance of CX/IT collaboration in the post COVID world
  • The unique value of a modern, high-speed application development platform

Click on the link to download your complementary eBook to find out how to make a customer-first culture a reality rather than an unrealisable aspiration.

Related:  Harnessing low code platforms for speedy, sustained innovation
Tags: customercustomer-firstlow-code developmentOutSystems
OutSystems

OutSystems

OutSystems is dedicated to answering the challenges of digital transformation, mobile and faster delivery cycles. During the years that OutSystems has been in business, we have solved problems and issues that other vendors didn’t even know existed. We are now confident that we have the only real solution for overcoming today's business and IT challenges. Our low-code application delivery platform makes it fast and easy to develop applications from small departmental to large complex mission critical. It is possible to develop the application once and deliver it seamlessly across all platforms and form factors. But that’s only part of what it does. It also accelerates and eases the integration of applications with existing cloud and on-premises databases and systems of record. As a result, OutSystems enables the rapid, agile and continuous development, delivery and management of all the applications needed to digitalize your enterprise.

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