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Rick Franzosa is a senior research director in the Supply Chain Operations team. He focuses on manufacturing operations technology systems research. He works with vice presidents and directors of manufacturing, business process experts and enterprise architecture and IT roles supporting manufacturing operations. He also works with providers of technologies and services for manufacturing operations.
Previous experiences
Prior to joining Gartner in 2014, Franzosa worked in the software industry with manufacturing operations software companies. His roles included almost all facets of the software business, including software development, sales, marketing, consulting, implementation, and client support. Prior to that, his experience included work in design engineering, test engineering and manufacturing engineering in the aerospace and defence industry.
Professional Background
CIMx Software, Various Roles, 15 years
Computervision Corporation (now PTC), Product Manager, 7 years
International TechneGroup Incorporated (now WIPRO), Various Roles, 5 years
Traditionally, manufacturing operations have been last in line for IT spending. In my past life, the design engineers would get...
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