
Genesys expands WhatsApp integration with Meta to unify customer engagement
The expanded capabilities allow businesses to integrate voice, messaging, and AI into a single environment, enabling customers to switch between

The expanded capabilities allow businesses to integrate voice, messaging, and AI into a single environment, enabling customers to switch between

Snowflake has recently announced the integration of ILMU, Malaysia’s homegrown sovereign large language model (LLM) developed by YTL Labs, into

Automation Suite now offers enterprises the option to deploy agentic AI on-premises, with the choice to leverage cloud-hosted LLMs or

New Relic unveils New Relic Knowledge, a new platform capability that integrates telemetry and knowledge sources to enhance detection and

Red Hat, enterprise open-source software solution provider, emphasised the importance of open platforms and hybrid infrastructure as enterprises navigate the

Nearly all employers in Singapore (95%) continue to face tech hiring challenges despite a broader talent pool, according to new

SUSE announced a series of innovations and strategic partnerships at its annual SUSECON conference to simplify modern infrastructure while enabling

Senior financial services leaders in Singapore will meet for an executive roundtable to discuss building governed AI factories for the

Okta’s “Businesses at Work 2026 report” found that organisations across the Asia Pacific are rapidly adopting AI and automation.

The platform integrates service providers, medical institutions, and community facilities into a unified network.

Singapore Management University (SMU) has formally launched SMU Indonesia as a subsidiary to help accelerate talent development and employability in

Laws that stand firm and independent are essential for artificial intelligence (AI) to thrive, as is the need for the