
AFFINBANK modernises multi-channel customer engagement
AFFINBANK builds deeper customer relationships, lowers operational costs, improves telesales capabilities and reduces average call abandonment rate using Genesys customer

AFFINBANK builds deeper customer relationships, lowers operational costs, improves telesales capabilities and reduces average call abandonment rate using Genesys customer

What is the best way not to fall victim to a scam? To be invisible perhaps? Sherif El Nabawi, vice

Private Network Deployments will generate revenues in excess of US$64 billion by 2030 with industrial manufacturing, energy production, and logistics

Zenlayer has selected Juniper Networks for datacentre network upgrades to help drive its rapid growth as a global edge cloud

Palo Alto Networks claims industry-first 5G-native security offering, enabling service providers and enterprises to create new revenue streams while securing

The introduction of cloudified environments in the telco business landscape presents some shifts in the value chain, including multi-vendor approach

It is not just deploying security tools but exercising your team’s ability to recognise and detect vulnerabilities to better understand

Borderless connectivity fundamental to successful digital transformation in the next normal, says IDC

Chinese service providers are leading the charge commanding the largest share of 5G Core deployments to date as they accelerated

83% of companies in the telecommunications & media sectors experienced a denial of service attack in 2019; Most frequent target

Billie Setiawan, head of Enterprise Data Management, Data Analytics Lead; and Grace Winnee, vice president, Enterprise Data Management, at Bank

According to a 2020 EY survey, 90% of Oil & Gas executives agree that investments in technology and workforce are