
Cost arbitrage to remain important for Global Business Services
More than 50% of GBS centres expanded their digital capabilities in areas such as advanced automation, analytics, cloud and platform-based

More than 50% of GBS centres expanded their digital capabilities in areas such as advanced automation, analytics, cloud and platform-based

Leading FSIs are betting on tech like automation, AI, and cloud to minimize the impact of the crisis, and have

Resilient businesses are those that are agile and can pivot around unforeseen circumstances at pace – which is a painful

IDC believes that the shift to modern future-ready digital infrastructure will have significant and far-reaching implications for technology buyers.

This NetSuite report is based on our experience in ERP selection deals, describes the two major categories of cloud ERP

Gartner says millennials and Gen Z customers prefer third-party customer service channels, CS&S leaders should take note of how this

Equinix’s Simon Lockington describes how the right interconnected edge architecture is the next silver lining in the cloud.

Changes in behaviour, demand, and supply have forced companies to adopt a digital-led and blockchain-driven business model to survive lockdowns,

The emergence of the software-as-a-service (SaaS) model presents new opportunities for CTI vendors. A growing number of threat intelligence providers

The hard part of leadership is not setting big audacious goals, it’s having to lay off people when you miss

Failure on the part of CSPs to keep up with the threats will trickle down to their customers, which will

Locked Shields tests the world’s financial systems’ ability to respond to massive cyberattacks against the sector