FutureCIO spoke to Vikram Subrahmanyam, Asia-Pacific chief information officer and head of operations & technology for Citi, on the everyday
Gartner survey reveals only 12% of CISOs are considered “highly effective” in all four categories of the Gartner CISO Effectiveness
Process Mining ‘as-a-Service’New SaaS offering makes process mining more accessible for more businesses. Process mining helps businesses understand where their
Leonard Tan, Singapore country manager for OutSystems shares his view on low-code development platforms, the challenges, opportunities and approaches organisations
As banks start to reopen and employees return to the office, the role of CIOs will remain just as crucial
Contextual banking – the next level of customer relationship – is realized through developing a deeper relationship with each customer
3 Indonesia becomes first operator in Asia Pacific to try Nokia’s Zero Drive Test assessment to enhance network quality and
The financial services (FS) sector presently has a strategic opportunity to deliver a more sustainable and equitable revival in Hong
ZA Bank has implemented Acuity’s screening solution to improve customer experiences, and at the same time, meet domestic and international
how advances around conversational analytics may finally help stop the frustrations caused when two parties in a conversational are talking
Customer Service and Support technology investments must be scrutinized for their ability to deliver on customer experience goals
SGTech sets up STAR Fund to support tech SMEs as they drive digital transformation in Singapore with support from Enterprise
