The world continues to adjust to the COVID-19 pandemic with cycles of change and adaptation across industries. The latest IDC
The COVID-19 pandemic has had a profound effect on the development of robotics and automation with technologies such as 5G,
Any given project left to its own devices will likely run amok, its deadline for completion extended and therefore go
Asia-Pacific’s manufacturing industry outlook has changed significantly in the last 24 months resulting in accelerated investment in advanced technologies and
Insights, user experience and process improvement are three ways artificial intelligence (AI) can benefit customer service organizations. Gartner suggests service
The use of artificial intelligence (AI) and automation is becoming more widespread, proving to be a significant business driver especially
Banks and lenders in Asia-Pacific (APAC) are increasingly aware of the critical need to better protect their customers from falling
Better business decisions happen when the right people have access to the right data at the right time. However, Gartner
In 2016, Microsoft pulled the plug on Tay (short for Thinking About You) a chatbot designed to mimic the language
As COVID-19 continues to test organizations’ digital resilience, investments in enterprise intelligence will be crucial for companies to navigate and
The IDC InfoBrief, “Driving Business Value from Data in the Face of Fragmentation and Complexity”, noted that 75% of respondents
Gartner defines an event-driven architecture (EDA) as a design paradigm in which a software component executes in response to receiving
