Technology leaders at retail banks have reached a critical crossroads as they look to accelerate growth and deliver greater customer value.
To do this, they’re embracing digital transformation. According to an IDG study, 84% of those surveyed said that digital transformation is a top priority for them. However, very few retail banks have successfully made the transformation to a complete digitized strategy.
Many have taken a narrower view, implementing what’s commonly known as a “bolt-on” strategy, focused just on customer-facing apps and process redesign.
This report covers:
- Why a bolt-on strategy is inadequate
- Which elements are essential for creating an omnichannel banking experience tailored to the customer
- How the OutSystems low-code app dev platform helps banks achieve their digital transformation goals
Click here to learn how a Fintech startup uses OutSystems low-code to drive native mobile apps.