Thu, 25 Jun 2026

Sales and Marketing

Customer communications failures drive loyalty loss and growing AI skepticism, study finds

By FutureCIO Editors June 19, 2026

HubSpot enables WhatApp and SMS channels via Infobip integration

FutureCIO Editors August 30, 2022

APAC outpaces rest of the world in digital payment adoption

Gigi Onag August 29, 2022

Three sales priorities to counter economic headwinds

FutureCIO Editors August 26, 2022

Four drivers of technology innovation in customer service

FutureCIO Editors August 25, 2022

Changi Airport Group and Accenture extend collaboration

Gigi Onag August 22, 2022

Being paperless helped YF Life adjust to a hybrid work model

Gigi Onag August 19, 2022

CCaaS market to reach US$15.6 billion by 2027

FutureCIO Editors August 16, 2022

Money management features of mobile banking apps need improvement

FutureCIO Editors August 10, 2022

Number of agility leaders in APAC nearly doubled in 2022

Gigi Onag August 8, 2022

Delighting customers in real time on their preferred channel

FutureCIO Editors August 5, 2022

Gov’t IT spending in APAC to reach US$151-B by 2025

Gigi Onag August 3, 2022

Pandemic drives hyper-personalization demand in India

FutureCIO Editors August 3, 2022

Chatbots to become the primary customer service channel

FutureCIO Editors August 1, 2022

Don’t compromise products to cut cost

FutureCIO Editors July 27, 2022

Centralising marketing function to attain operational efficiency

FutureCIO Editors July 19, 2022

Sales and Marketing

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