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Home Technology Big Data, Analytics & Intelligence

PLDT to transform industries through Managed SD-WAN and Managed Network Service

FutureCIO Editors by FutureCIO Editors
December 9, 2024
From left to right: Mark Rayo, PLDT Enterprise Business Head; Jett Tinio, ePLDT Vice President and Head of Managed Network Services for Fixed and Wireless; Dick Perez, PLDT Enterprise Assistant Vice President and Head of Corporate Relationship Management; Corrine Zablan, PLDT Enterprise Assistant Vice President and Business Head; Omni Larrosa, PLDT Enterprise Senior Relationship Manager; Edok Agida, PLDT Enterprise Assistant Vice President and Head of Transformative Enterprise Networking Solutions​ Enterprise Product Management; Herns Hermida, Cisco Product Sales Specialist; and Celdrick Bernal, Cisco System Engineer, pose onstage where they shared insights on how digital solutions can transform business operations across various industries.

From left to right: Mark Rayo, PLDT Enterprise Business Head; Jett Tinio, ePLDT Vice President and Head of Managed Network Services for Fixed and Wireless; Dick Perez, PLDT Enterprise Assistant Vice President and Head of Corporate Relationship Management; Corrine Zablan, PLDT Enterprise Assistant Vice President and Business Head; Omni Larrosa, PLDT Enterprise Senior Relationship Manager; Edok Agida, PLDT Enterprise Assistant Vice President and Head of Transformative Enterprise Networking Solutions​ Enterprise Product Management; Herns Hermida, Cisco Product Sales Specialist; and Celdrick Bernal, Cisco System Engineer, pose onstage where they shared insights on how digital solutions can transform business operations across various industries.

At a recent Transformative Success Workshop in Manila, PLDT Enterprise showcased its Managed SD-WAN and Managed Network Service. These services, with their distinct features, claim to offer enhanced connectivity, control, and convenience, paving the way for operational excellence and business success.

Managed SD-WAN

PLDT Enterprise emphasised SD-WAN service’s ability to enhance network resiliency, manageability, and application-aware routing for seamless access to cloud environments while integrating network security features.

Mitch Locsin
Mitch Locsin

Mitch Locsin, first vice president and head of Enterprise and International Core Business at PLDT and Smart, said: “Leveraging this solution empowers businesses to optimise network management, strengthen operational resilience, elevate the customer experience, and drive success through seamless, efficient operations.”

Managed Network Service

Jett Tinio, vice president and head of Managed Network Services for Fixed and Wireless at ePLDT, reassured the audience about the benefits of PLDT Enterprise’s Managed Network Service. He described it as “a single point-of-contact providing ITSM-based proactive support centre that handles orchestration and fulfillment of aftersales concerns, from maintaining and planning to optimising and improving an organisation’s Wide-Area Network.”

According to Tinio, the solution is comprehensive, covering proactive fault and performance monitoring, enhanced incident and service management, service transition, continual service improvement, and comprehensive reports and analytics. This ensures that all aspects of network management are well taken care of.

“In the Philippines, PLDT Enterprise is the only one in the market that offers something like this. And we offer you a true end-to-end data-driven network management service with full control and visibility of the network,” he added.

Event participants and organizers, led by Mitch Locsin, First Vice President and Head of Enterprise and International Core Business at PLDT and Smart, gather to explore digital solutions for transforming business operations in the commercial market.

Related:  COVID-19 gives rise to empathetic enterprise in the next normal
Tags: Customer experienceoperational excellencePLDT Enterprise
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