OutSystems has expanded its Agentic Industry Solutions portfolio for banking to facilitate the modernisation of consumer lending. The move unifies agents, customer-facing applications, and deterministic workflows into a governed system for financial institutions.
“Banks do not need more isolated agents. They need governed agentic systems that improve real customer journeys and can stand up to risk review,” said Luis Blando, OutSystems CPTO. “OutSystems brings agents into auditable workflows so institutions can move beyond isolated pilots and apply AI to complex lending journeys with the oversight the industry requires.”
OutSystems Agentic Loan Applications
Built on the OutSystems Agentic Systems Platform, OutSystems Agentic Loan combines mobile and web applications, data models, governed agents, and deterministic workflows to help banks address the manual, document-heavy work surrounding lending decisions.
It claims to offer:
- A guided, agent-assisted application journey
- Evaluation of agents before reaching production
- Model selection tests for cost and accuracy
“Hope is not a governance strategy. As AI adoption accelerates, banks need full visibility into how agentic solutions are built, what data they’re accessing, and how they’re being used,” said Mike Reynolds, Business Technology executive at KeyBank. “Striving for centralised governance layers provides the oversight, auditability, and controls necessary to innovate confidently while staying within regulatory guardrails.”
The OutSystems Banking Agents Kit is also available on the OutSystems Forge, providing developers with building blocks for creating banking apps and agents on the OutSystems platform.
