Process mining is a technique designed to discover, monitor and improve real processes (i.e., not assumed processes) by extracting readily available knowledge from the event logs of information systems. Process mining includes:
- Automated process discovery (extracting process models from an event log)
- Conformance checking (monitoring deviations by comparing model and log)
- Social network/organizational mining
- Automated construction of simulation models
- Model extension
- Model repair
- Case prediction
- History-based recommendations
Process mining helps businesses understand where their processes are working as they should and more importantly, where they are not.
“Digital transformation brings significant improvements in productivity for both businesses and employees. However, businesses across the Asia Pacific region today still continue to face an unprecedented amount of challenges, given difficulties around pinpointing anomalies,” said Anneliese Schulz, president for Asia Pacific & Japan, Software AG.
Originally marketed by IDS Scheer AG and acquired by Software AG in July 2009, ARIS Process Mining has been rebadged as a SaaS solution to cater for the growing trend of moving processes, and as a result technology, into the cloud.
The other thing going for the SaaS ARIS Process Mining, according to the vendor, is ease of use. Anyone with basic office skills can begin to understand the reality of their department’s process execution in under an hour.
This will help businesses understand and fix process bottlenecks and inefficiencies to make their organisation work more efficiently.
By assessing every element of digital business operations, ARIS Process Mining helps users find patterns, anomalies and opportunities for improvement. Comparing intended vs actual process performance helps to see if they’re executing as planned and make changes before the bottom line is affected.
Schulz opines that as businesses today accelerate their digital transformation agenda, it is crucial to gain analytical insights into core business processes to get value from their investments.
“And this is where Process Mining plays a crucial part, allowing the identification of efficiency gains and other immediate performance improvements with a direct return on investment,” Schulz added.