With an MBA from INSEAD and a BComm from the University of British Columbia, Janet Yuen has a rich international experience under her belt. She has led marketing and communications and strategy at Samsung and PwC, among others. In 2016, she moved to Hong Kong to head Innovation at HSBC. Since 2018, Janet is the Global Head of Conversational Banking at the giant. As she notes, she’s keen on identifying new opportunities at the intersection of user needs, tech capabilities and strategy.
FutureCIO is about enabling the CIO, his team, the leadership and the enterprise through shared expertise, know-how and experience - through a community of shared interests and goals. It is also about discovering unknown best practices that will help realize new business models.