Tag: COVID-19

Organisations that offer employees flexibility over when, where and how much they work, see 55% of their workforce as high ...

China, India and Singapore lead the world in adoption of alternative payment methods (APMs); US and Canada lag in comparison.

Accelerated document process transformation will reduce the print volumes of 78.4% of Asia/Pacific organisations, says IDC

Organizations will require more IT and business process automation as they are forced to accelerate digital transformation plans in a ...

It is inevitable to have one central monitoring solution for the entire infrastructure, regardless of whether it’s on-prem, in a ...

Leading FSIs are betting on tech like automation, AI, and cloud to minimize the impact of the crisis, and have ...

Changes in behaviour, demand, and supply have forced companies to adopt a digital-led and blockchain-driven business model to survive lockdowns, ...

Gartner identifies three ways HR leaders can connect new hires to organizational culture during onboarding, employees feel increasingly disconnected from ...

Asia/Pacific 2021 ICT spending to grow by 4.9% driven by personal & consumer services, construction, and retail industry: IDC reports

DigiCert's Avesta Hojjati offers six compelling reasons why companies should start using automation tools to manage digital certificates.

IDC adjusted its forecast for the worldwide services market due to a soft landing in 2020 and a strong return ...

Cybersecurity must be front and centre of digital plans, otherwise there will be a mass extinction of organizations, which will ...

COVID-19 is just a new impetus to the digital transformation that has been sweeping industries and businesses. In the real ...

COVID-19 raised the importance of HR and the CHRO in ensuring the survival of the business. HR is called upon ...

The COVID-19 pandemic has created an urgent need for businesses to accelerate their transformation efforts as 66% of companies fall ...

Remote and hybrid work is increasing the number of devices per person, Gartner forecasts global devices installed base to reach ...

As organisations move applications to the cloud, how is this changing the views of CIOs with regards to keeping the ...

2020 saw a surge in ransomware demands, double extortion and attacks on healthcare organisations. Expect more of the same in ...

Gartner forecasts worldwide social software and collaboration market to grow 17% in 2021 with remote work and enterprise application partnerships ...

While the creation, manufacture, and supply of COVID vaccines are grabbing attention, behind the scenes, pharma manufacturers are digitizing at ...

The Speed of Change: App Dev Priorities in an Era of Crisis and Recovery, Manufacturing 2020, reveals how manufacturers have ...

The Speed of Change: App Dev Priorities in an Era of Crisis and Recovery, Financial Services 2020, reveals how financial ...

Vaccine passports in the workplace raise new privacy, ethical, legal, and compliance challenges that will define pandemic management plans

In the face of witnessing a massive change in payments across the region, many banks are seen to be making ...

Despite several years of budget growth, compliance median headcount is trending down. Gartner attributes decline to business disruption due to ...

Gartner says Customer Service and Support leaders accelerate self-service initiatives due to COVID-19 impact on service contact volumes

Supply chain leaders should leverage the use of benchmarking and market intelligence platforms to monitor rapidly changing market conditions and ...

Work-at-home agent model to accelerate migration from on-premise to cloud application solutions landing $7.4 billion market by 2026

60% of manufacturing supply chains will have invested in the technology and business processes necessary for true resiliency by the ...

Global medical imaging informatics market accelerated by cloud and AI to enable deployment options and support decision-making

The expanding supply chain complexity underscores the need for synergistic technologies from AI to real-time tracking. TMS adoption will reach ...

“Having good tools in place so you can see every connection going out of the network and every user that ...

COVID-19 pandemic has shown that customers want and need organizations to deliver on empathy. Also it takes an entire organization ...

98% of APAC enterprises report failing to digitize customer engagement would have negatively impacted their business

The COVID-19 shutdown is opening the door for BPS 4.0, an era of agile, efficient, and transformative delivery of next-gen ...

Despite COVID-19 there is still a need for people to travel, to cross border. As people get vaccinated, is there ...

A relatively young newcomer to the Singapore workforce, Azai Sheerin has proven you can be successful early in your career. ...

Adoption of business models and operation processes anchored on strong digital strategies are no longer a luxury reserved for a ...

Gartner predicts government spending on devices and software to record highest increases year-over-year

Gartner survey reveals 70% of customer service and support employees want to continue working from home after the pandemic ends

A surge in remote development boosted low-code adoption despite ongoing cost optimization efforts - the silver-lining in digital transformation during ...

As the chief owners of the digital infrastructure that underpins all aspects of modern enterprises, CIOs must play pivotal roles ...

M&A practitioners need to rethink their M&A strategy and roadmap; broaden their M&A options to include corporate venture capital, partnerships ...

Following Deputy Prime Minister and Minister for Finance Heng Swee Keat’s unveiling of the Singapore Budget 2021, I received several ...

The NTT study revealed that hybrid cloud is seen as critical to data-driven processes and real-time decisions both now and ...

Continued uncertainty and high customer expectations challenge chief supply chain officers to find new trade-offs between cost, speed and service

"The levelling up of lagging technology systems and processes has been the silver lining for many organisations in 2020.” Neha ...

COVID-19 drives use of ai-enabled remote worker productivity tracking tools, Gartner says 10% of workers will seek to trick AI-Driven ...

Covid-19 accelerates demand for non-invasive tech to ensure social distancing in warehouses, demand for robotic G2P systems will quadruple through ...

Rackspace's Sandeep Bhargava acknowledges that APAC's tech industry has a whole new set of unknowns to deal with in 2021. ...

Gartner says 69% of Boards of Directors accelerated their digital business initiatives following COVID-19 disruption, 50% tempted to change business ...

5G network slicing will generate revenue in excess of US$20 billion by 2026 if manufacturers can solve the challenge of ...

CIOs in manufacturing are looking to recover from the turbulence of 2020 in 2021. Becoming a manufacturing CIO superhero as ...

With the COVID-19 pandemic being the first crisis of the cloud era, all cloud promises – elastic consumption, agile development, ...

As the COVID-19 crisis drives home the importance of automation, enterprises look to scale RPA initiatives and large tech players ...

Juniper Research found that the increased use of contactless mobile payments during the pandemic, prompted by concerns around cash, has ...

Successful companies will come up with an end-to-end strategy for collecting, analysing and reporting data relevant to their products and ...

Customer experience remains the ultimate battle ground where if you don’t innovate, you will be disrupted. But how to make ...

COVID-19 has influenced what and how technology is being used in the workplace with employee safety and the ability to ...

Gartner research outlines four growth pillars csos must prioritize to optimize a customer-centric buying experience

Organisations must revisit their hybrid workforce strategy, role of the corporate office and diversity, equity and inclusion initiatives, says Gartner

Sophisticated marketers know that the true value lies in being able to predict what is likely to happen and then ...

The digital transformation the world has undertaken over the past year is unparalleled, and PCs were at the heart of ...

RPA enables organizations to streamline processes, reduce errors and delays, and free their people for higher-value work, creating a compelling ...

CYFIRMA CEO Ritesh Kumar gives his take on the cybersecurity threat landscape in Asia in 2021 and some tips to ...

All else consider - COVID-19 impact on businesses and employment - Singaporeans are confident 2021 is going to be a ...

In 2021, securing the enterprise presents new challenges to the CIO and CISO because the perimeter has moved outside the ...

Not sure what Kool-Aid they are drinking from but according to an Everest Group survey of Global 1000 executives, 70% ...

The SIMPLER model details out the steps that CIOs should take to better prepare themselves to lead through this crisis ...

A Gartner survey of HR leaders show that 90% will allow employees to continue to work remotely even after the ...

In the future of work, CIOs will need to consider how technology can sustain a distributed workforce model that reaches ...

The CXOCIETY roundtable "Architecting a Scalable Trust Strategy" revealed interest on zero trust strategy but barriers remain as revealed by ...

Information provides a way to accelerate timelines without compromising safety - not just in the sense of the need to ...

Industrial blockchain applications defy downturn to grow exponentially over the next 5 years to US$2 billion globally.

Financial Services spending on AI in Asia/Pacific to Reach US $4.29 Billion in 2024, says IDC expecting AI to bring ...

Palo Alto Networks' Sean Duca offers 4 identifiable cybersecurity trends that he claims will influence 2021 starting with increased debate ...

Travis Callahan, co-founder and president at Ignatica, shares his views the opportunity and challenges facing the insurance industry in the ...

Gartner’s marketing predictions explore how post-pandemic renewal strategies put marketing on the hook for redefining and re-establishing customer relationships in ...

More than 80% of line of business employees agree easy access to data and IT capabilities are required to be ...

COVID-19 sees 4-digit increase in digital threats masked as e-learning platforms in Southeast Asia. Education has become a new target

CEOs identified risk management as one of their top priorities in 2020 & 2021, receiving the highest increase in response ...

ManageEngine's Rajesh Ganeshan says businesses must be built for resilience able to respond to tough situations and come back after ...

It is not just deploying security tools but exercising your team’s ability to recognise and detect vulnerabilities to better understand ...

COVID-19 pandemic has accelerated organizations' transition to an agile work environment that provides workers with secure access to corporate resources ...

The success of organisations will depend on how quickly and how well they harness technology to enable their workforce in ...

Most companies will employ what Forrester calls an “anywhere-plus-office hybrid” model in which more people will work outside the office ...

Application modernization is nothing new. Its been happening for years but COVID-19 is accelerating as a pace no one expected ...

Business leaders around the region are now focused on their Return to Growth investments and Next Normal operating or business ...

IDC says Asia/Pacific enterprises must deliver empathy at scale to acquire and retain customers in the New Normal

Forrester says digitally advanced firms will have a sustained advantage over their competitors, and predicts accelerated investments in technology to ...

From supporting a remote workforce to delivering an optimal digital experience for the consumer, it is crucial that IT investments ...

Connectivity has been the linchpin in keeping individuals connected and businesses operational during this unprecedented time. COVID-19 will be a ...

Proptech plays a key role in unlocking efficiencies across the entire design, construction and property supply chain while achieving the ...

Digital resiliency is the ability of an organization to rapidly adapt to business disruptions, leverage digital capabilities to maintain continuous ...

The 2018 crypto winter wiped 80% of the total aggregate market cap, and since then, more than 2,000 cryptocurrencies have ...

When compared to 12 months ago, 48% of respondents in Singapore are placing a higher priority on access request technologies ...

Companies in APAC are looking to bring back the workforce but not all employees want to return to the way ...

The shift to digital services during the pandemic across the world will stimulate rapid growth in civic identity; growing by ...

As CIOs drive technology transformation within their teams and the wider organisation, working with the CHRO to put humans at ...

A HSBC study estimates that over 80% of HK people have been the target of attempted fraud with romance and ...

A Gartner survey of nearly 2,000 CIOs reveals top performing enterprises are prioritizing digital innovation during the pandemic

Governmental budgetary restrictions, a shift in commercial investment priorities, and hygiene concerns to blame for decline in biometric business

Enterprises and government agencies are moving from a 'do whatever to survive today' mentality to the 'if we do not ...

Gartner lists 5 areas in digital commerce that COVID-19 will change, application and IT leaders must understand these long-term impacts ...

Businesses need the flexibility to use multiple clouds, but lack of consistent operations hinders them

Forrester study reveals that 92% of Singapore SMEs tapped government COVID-19 support, more than their global counterparts

Most enterprises will put a mechanism in place to accelerate their shift to cloud-centric digital infrastructure and application services twice ...

It turns out that CDOs, looking to exploit AI, data and analytics to drive productivity need to work with CFO’s ...

The pandemic has irrevocably disrupted the way in which people work and live. How will the way of running a ...

TCS survey sees large APAC remain focused on digital transformation amid COVID-19, and overtaking rivals in North America and Europe ...

IDC says down its IT outlook for 2021 along with top trends and guidance for enterprises as they prepare for ...

Organisations that are bold enough to overcome the initial hurdles of cloud adoption will be able to respond to their ...

When customer data is being used to build data models, having customer-centricity in mind will ensure that their interests and ...

IDC says the most digitally mature organizations adapted quicker to challenges brought by the COVID-19 pandemic.

In the consumer products sector, the companies that will win are the ones who recognized what has changed for good ...

Automation/robotics, advanced data analytics, IoT & sensorization, security & privacy, and business model innovation are the five critical success factors ...

Even as countries across the region continue to grapple with the fall-out of the pandemic, there’s a concerted effort to ...

Cost optimisation, customer experience, and revenue growth are top focus areas for AI Initiatives, only 21% admit their AI projects ...

IDC says “this crisis is providing a training ground for companies to consider the parts of the business that can ...

Tristan Chiappini talks about the evolution of payments, and how start-ups like PPRO must evolve and differentiate themselves to find ...

How can Singapore’s hospitals prioritise the implementation of unified monitoring to reduce the silos in their IT infrastructure? Tee Haw ...

Move by 47% of APAC firms to cut back on security spend while expanding remote worker population contravenes common sense

TOT ups customer engagement by embedding machine learning and conversational AI capabilities into its existing processes, savings allowed it to ...

After a series of Phishing attacks in 2019, Singapore's PPIS upgraded its endpoint management platform to protect the community it ...

FutureCIO spoke to Vikram Subrahmanyam, Asia-Pacific chief information officer and head of operations & technology for Citi, on the everyday ...

As banks start to reopen and employees return to the office, the role of CIOs will remain just as crucial ...

Frost & Sullivan’s analysis, "Post-Pandemic Growth Opportunity Analysis of the Indian Logistics Industry", reports that while the strict containment measures ...

New forecasts show that by 2026, 5G will generate revenues of almost US$400 million from deployments in the healthcare sector

Global spending on AI is forecast to double over the next four years, growing from $50.1 billion in 2020 to ...

Numbers game: 95% of local decision-makers report new concerns around budget or cost in the last three months due to ...

COVID-19 has accelerated retail’s transition to a digital future. The Bain & Company survey, The Future of Retail in Asia-Pacific: ...

A 9-country study revealed that more than 90% of business leaders say cloud is a business priority in the COVID-19 ...

How can an enterprise efficiently manage the security of their infrastructure given the accelerating threat landscape and the constraints imposed ...

A business-oriented IT strategy would likely involve the construction of a digital business technology platform — a long and complex ...

COVID-19 is driving investment trends including the move to the Edge and the adoption of cloud-based and AI-driven intelligent networks.

The future belongs to the data ready. In 2020 and beyond, cloud data management will be key in driving revenue ...

IDC predicts increased spending in IaaS Private, PaaS Private, and SaaS Asia/Pacific in 2020 thanks in part to COVID-19. That's ...

F5 research reveals 75% of Asia Pacific consumers do not see themselves as responsible for their own data security

Economic recoveries from crises such as the COVID-19 pandemic come in many shapes, with hope for V-shaped recovery topping the ...

This is a community problem that continues to exist. The victims are consumers and enterprises. The winners are threat actors. ...

CYFIRMA threat discovery and cyber-intelligence analytics platform with advanced AI capabilities can pre-empt cyber attacks as businesses accelerate their digital ...

Gartner suggests legal pros think more in terms of establishing a process to guide risk tolerance for resourcing decisions, rather ...

To sustain economic viability, government organizations also deployed government recovery assistance programs which assist small businesses and allow workforce reskilling, ...

In the new post-pandemic world, it’s more important than ever for organisations to take cybersecurity seriously, to be on guard ...

Frost & Sullivan’s recent analysis, New Trade and Supply Chain Mega Trends to Transform the Global Economy in 2020, predicts ...

There is no doubt that the pandemic has brought many changes to the retail sector, but it’s also pointing to ...

IDC identifies solvency, agile infrastructure, and digital capabilities as top priorities for Asia/Pacific banks and insurers to recover & thrive ...

The need for organizations to respond to cyber threats has never been greater. Yet, this remains a recurring challenge for ...

As various countries begin easing lockdown measures, we are seeing more companies returning to the physical workplace – companies will ...

CIOs can invest significantly less cash upfront by utilizing cloud technology rather than scaling up on-premises data centre capacity or ...

Frost suggest healthcare industry to focus on new growth segments, resource optimization and massive restructuring heralds a new era of ...

Adaptiveness is key to customer obsession and will allow organizations to anticipate and react to rapid unexpected changes in technology ...

Widespread shift to remote work presents massive opportunities for virtual meeting solution providers, said Frost but challenges lie ahead

Tools and solutions were already there before the COVID-19 pandemic; new capabilities are being added as companies face off-market and ...

As powerful as these macro trends have been, Bain sees two emerging mechanisms that could exert downward pressure on corporate ...

2Q20 Emerging Risks Monitor Report reveals additional concerns about strategic missteps while adjusting to new working models.

As we emerge from this crisis, Poly's Pierre-Jean Châlon predicts 3 trends will come to define an entirely different way ...

Changes in customers’ expectations, digital experiences, work, technology, and business resiliency will alter business permanently

As the phases of the COVID-19 pandemic progress, business leaders must reset their strategy and build resilience. Gartner warned that ...

Economic effects from the COVID-19 pandemic have widened the dichotomy between early AI adopters—the ‘AI haves’—and the trailing followers—the ‘AI ...

IDC says traditional PC shipments continue to grow amid the global economic slowdown, with inventory able to keep up with ...

Fitch Ratings predicts that the average revenue growth for the telcos in APAC will be flat to low-single-digit this year ...

Bank Central Asia is using the Cloudera Data Platform to improve operational efficiency, deepen customer engagement, support new business models ...

SingSaver survey says 80% of Singaporeans agree they will continue to bank online even after the pandemic dies down, including ...

On average, 17% of Singapore respondents now use more than ten accounts, tools and apps every day. The result is ...

Regardless of the market, those people who can add value and generate success in business-critical roles can still command impressive ...

COVID-19 worsens slowdown in Malaysia’s construction industry with businesses to contract by 8.8% in 2020, says GlobalData

IDC expects that the pace set in the first quarter will continue through the rest of the year as cloud ...

The drive across various APAC economies to improve payment methods and assist in maintaining records for regulatory compliance and checks ...

Society is increasingly following a digital-first strategy, working against the clock to migrate physical circulation into digital circulation, hoping to ...

Forrester’s US 2020 Customer Experience Index reveals CX differentiation is the key to post-pandemic success building experiences that help them ...

Organizations should approach cost management as an expansive effort that can have immediate and long-term significance to business performance.

IDC releases crisis analytics framework to support greater calls for liquidity and credit risk management among APAC banks amid COVID-19

Fraudsters have identified gaps and are using malware and phishing campaigns to scoop up data, duping the unaware and unprepared.

Fitch says the coronavirus pandemic and the resulting social distancing phenomena will spur banks across south-east Asia to accelerate their ...

Mist Systems launched solutions for tracing employees as they return to work following lifting of COVID-19 lockdown measures. However privacy ...

5G will transform the media landscape and enable over us$69 billion in revenues to cloud gaming and cloud video by ...

Gartner says nearly 30% of marketing leaders believe lack of agility and flexibility negatively impacts marketing execution during COVID-19 pandemic.

IDC says COVID-19 will have limited impact on worldwide telecommunications services and Pay TV spending in 2020. Meanwhile 5G

While it is still early days before we can predict a post-coronavirus Asia, the global pandemic has proven to be ...

We are in the middle of what is arguably one of the biggest disruptions in human history – COVID-19. Its ...

Understanding the end-user experience of your business application can help diagnose critical problems before they impact application performance.

As we get used to social distancing, endusers also need to start practicing digital distancing to protect the networks and ...

Gartner outlines 8 actions CIOs must take during the coronavirus pandemic for financial survival, including stopping everything that is not ...

Coronavirus will cost retailers US$2.1 trillion in 2020 alone with offline non-grocery contracting 20% while eCommerce sales to stay flat ...

Apart from providing the government recommended provisions, such as masks, sanitizers and personal protective equipment (PPE), HR leaders need to ...

As countries enter phase 3 of the pandemic, pandemic management protocols will have to be constructed and maintained to ensure ...

FSIs that do not implement best practices may find themselves specially targeted by cyber threat actors looking to exploit weak ...

COVID-19 pandemic impact: global R&D spend for AI in healthcare and pharmaceuticals will increase US$1.5 billion by 2025

There is always a struggle in development cycles to make sure you are ahead of the competition and unfortunately sometimes ...

Digital commerce spend to fall by 14% in 2020, as industry is rocked by coronavirus impact with spend set to ...

They say hindsight is 2020. I guess IDC is applying this rule in its IDC APEJ Quarterly Enterprise Infrastructure Tracker ...

Singapore’s OT Masterplan has outlined three key pillars to focus their cybersecurity efforts on – people, process, and technology, as ...

Spending in artificial intelligence to accelerate across the public sector due to automation and social distancing compliance needs in response ...

BPS and MPS will continue growing at a combined rate of 8.2% through to 2023 across APEJ according to IDC. ...

Gartner HR survey reveals 41% of employees likely to work remotely at least some of the time post coronavirus pandemic

Demand is shifting from physical stores to online channels as consumers seek to avoid public places due to fear of ...

Business leaders are asking IT to accelerate business transformation using cloud. But how to do this when the COVID-19 lockdown ...

Adjusting to the new normal – how is Hong Kong’s internet infrastructure holding up to increased WFH pressure?

Juniper Research says mobility-as-a-service revenue will exceed US$52 billion by 2027, despite stunted growth in 2020

ACI Worldwide and Global Data launch “Prime-Time for Real Time,” a new report tracking and analysing real-time payments volumes, growth ...

Automated parcel delivery technologies are growing due to the rise in consumer demand for faster deliveries with Lux Research predicting ...

Fitch expects the growth in telecom revenue to lag behind data consumption, as telcos are seldom able to price data ...

With COVID-19 pandemic spreading, HR leaders have initialized first cost-cutting measures that aim at reducing costs both in the function ...

Gartner says traditional risk management practices are effective during COVID-19. Dynamic Risk Governance is significantly more effective.

While companies in Asia have not yet come out on the other side of this COVID-19 crisis, they’re further along ...

According to the European Centre for Disease Prevention and Control 378,041 cases of COVID-19 have been reported since 31 December ...

“To effect change, there must be a stimulation of a magnitude that means companies cannot do anything but make bold ...

What channel partners in Asia need to quickly wake up to is accept that nothing right now is business-as-usual. Here ...

With the new coronavirus impacting global supply chains, supply chain leaders should focus on three impact areas for their initial ...

The sky is falling! IT spending forecast hit by coronavirus impact and downside risks continue to escalate, according to IDC ...

Gartner says CIOs should focus on three immediate actions to prepare for coronavirus disruptions. CIOs must have large-scale business plans ...

Gartner business continuity survey shows only 12% of organizations are highly prepared for coronavirus

For CIOs the question is weighing the value of VPN on a private network against VPN on the internet (Thousands ...

The main reasons given for going branchless are to reduce costs and boost operational efficiency. Now there's a new and ...

Any coronavirus-related disruption to production, supply chains or workforces in China could have a significant impact for a global video ...

With financial services customers avoiding in-person business transactions and large numbers of employees working from home, financial institutions need to ...

Businesses in Asia-Pacific are struggling to maintain operations amidst the Coronavirus (COVID-19) outbreak. 

Full transparency and real-time visibility across all aspects of the organization is a must. Members of the C-suite must work ...

IDC says the impact od VOVID-19 will mainly be confined to the first quarter, to fade in the second quarter, ...

Operational risks top executive concerns in 2020, whilst becoming digital-native has become less of a competitive concern