Tag: CRM

Salesforce announced a three-year Memorandum of Understanding (MOU) with the Ayala Foundation to train 185 Filipinas with digital and CRM ...

Philippine Airlines (PAL) announced a new partnership with Salesforce for an AI-powered CRM platform across its contact center and customer feedback handling ...

A McKinsey global survey of executives noted that companies have accelerated the digitisation of their customer and supply-chain interactions and ...

Salesforce announced a partnership with KOMINFO to provide CRM curriculum and training for the Digital Talent Scholarship Program. Participants will have access to ...

Freshworks has partnered with Asia’s visionary distributor, Truvisor as they offer Freshsales Suite Pro all-in-one Customer Relationship Management solution (CRM)to businesses in ...

The survey identified ERP, CRM and HR as the apps that most need upgrading. Of legacy infrastructure that has not ...

SevenRooms is a data-driven guest experience and retention platform focused 100% on building operator-focused tools. The platform offers solutions to ...

Worldwide revenues for the artificial intelligence (AI) market, including software, hardware, and services for both AI-centric and AI non-centric applications, ...

Petronas360 brings together customers, partners and employees to provide a single source of truth leveraging artificial intelligence and data.

State of Personalisation Report Uncovers Consumer Behaviours   In the race to personalise everything sold online and making that experience memorable, ...

AI applications continue to be at the forefront of digital transformation (DX) initiatives, driving both innovation and improvement to business ...

“Data underpins activities such as onboarding raw materials, optimizing the production line, organizing the facility, and even to understand clients ...

IDC forecasts global spending on public cloud services and infrastructure to reach US$500 billion by 2023, with a five-year compound ...

There are still high levels of dissatisfaction with regard to issues such as time taken to answer complaint calls. Furthermore, ...