Fri, 11 Sep 2026

customer experience management

office

Study finds consumer sentiment on AI far more positive in APAC

FutureCIO Editors April 24, 2025

The study found that global AI use is highest in customer experience (31%) and personal applications like content translation (29%).

pexels-brett-sayles-2881229 data center

UnionBank of the Philippines taps Cloudera to transform customer experience

FutureCIO Editors April 14, 2025

Union Bank of the Philippines has embarked on a unique journey by partnering with Cloudera to revolutionise the customer experience

Enterprises doubling down on CXM outsourcing

FutureCIO Editors January 17, 2023

Following the pandemic shutdowns in 2020, the global outsourced customer experience management (CXM) market spiked in 2021, with the fastest

Recent posts

Tencent Cloud and Elastic deepen technical and product collaboration for the AI era

Binance unveils Agent OS to connect AI applications to financial infrastructure

Report finds AI infrastructure is moving toward a multi-architecture environment

Rockwell Automation integrates Plex QMS with FactoryTalk Analytics VisionAI

Ho-Team Construction streamlines sustainability reporting with TPIsoftware

Gupshup unveils self-serve Voice AI Platform

Subscribe