Lessons from a global IT outage
Melinda Baylon
August 7, 2024
A defective software update from cybersecurity firm CrowdStrike for its Microsoft Windows hosts left hospitals, banks, airlines, and other businesses
A defective software update from cybersecurity firm CrowdStrike for its Microsoft Windows hosts left hospitals, banks, airlines, and other businesses
The cybersecurity industry continues to focus almost exclusively on technology at the expense of dealing with the heart of cyberdefenses:
Recently released posters promoting the feature film Civil War stirred controversy. But not the kind of controversy that its studio parent
Every year, Forrester’s CX analysts identify top trends in digital customer experience (CX) and design. We’ve just completed this exercise
Generative AI (genAI) for visual content, genAI for language, TuringBots, and IoT security are the top emerging technologies that will
The software industry in the Asia Pacific (APAC) region is experiencing significant growth at +10.3% in 2024, according to a new
Generative AI has topped the list of customer inquiries and conversations that I have been having this year — no
According to Forrester‘s Asia Pacific Tech Market Forecast, 2023 to 2027, technology spending in Asia Pacific (APAC) will grow by
Every business and organisation is unique. A one-size-fits-all approach to IT doesn’t exist. With a high-performance IT strategy, you will
If you’re like most leaders we speak with, you’re still figuring out generative AI (genAI) and other AI solutions for
The future of business is here. The fusion of human and AI capabilities will revolutionise how customers and organisations interact; the
Your cloud usage continues to grow. The types of workloads you’re migrating are trending increasingly mission-critical. Your cloud governance program