Delighting customers in real time on their preferred channel
Conversational-style business messaging integrate maps and search functions A recent Forrester report commissioned by Google found that 54 percent of ...
Tag: Google
Software to power top five car tech trends for 2022
“For the last 100 years, automakers have focused on the mechanical side of car development and have mostly left software ...
Deglobalization to drive enterprise telecoms re-segmentation
Many once globally ambitious enterprise telecoms service providers have made a fundamental shift in market focus due to macro-economic changes ...
Asian firms turn to BPM for digital transformation
COVID-19 has created massive disruption across industries on a global, unprecedented scale. Measures designed to limit the spread of the ...
IDC outlines public cloud spending patterns in 2021
IDC says worldwide public cloud services market totalled $312 billion in 2020 with AWS and Azure vying for the top ...
Changing of the guards at Amazon and what it means to you
This Q3 2021 will see Amazon founder Jeff Bezos transition to the Executive Chair of the Amazon Board as Andy ...
Hyperscale data centre growth no cause for alarm
Hyperscale data centre count reaches 541 in mid-2020; another 176 in the pipeline new data from – should we worry? ...
Struggles of SG workforce during COVID-19
On average, 17% of Singapore respondents now use more than ten accounts, tools and apps every day. The result is ...
Canalys says DX will drive cloud spending in 2020
Enterprises are using a combination of multi-clouds and hybrid IT models, recognising the strengths of each cloud service provider and ...
Mining big data – challenges, opportunities and tips for 2020
Most organisations in Asia are still struggling to tame this data-volume explosion – let alone mining it for insight and ...
Data not guts should drive product development
https://youtu.be/h1RBpl9RUNA Most organizations store and analyze data to better understand customers – this is the norm. Leonie Valentine, managing director ...
