Post COVID, to remain competitive and to win over customers, retail banks must adopt an omnichannel banking strategy focusing on
COVID-19 is helping accelerate digital banking adoption and forcing banks to update their digital strategy. Bain says customer defection is
HSBC survey claims that while Hong Kongers favour digital hybrid approach to banking and investing, they haven’t dropped the human
FICO survey says struggling with their passwords 78% of Malaysians are happy to provide their bank with a biometric, Filipinos
launch of HSBC China’s Smart Mobile Onboarding (SMO) for customers across mainland China, to enable individual customers to apply for
Part of the CIMB Group, CIMB Bank Philippines (CIMB Bank PH) markets itself as an all-digital mobile-first consumer bank in
The 2019 Asia Pacific Banking Insights: Trusting in the Banking Experience highlights the predicament that banks in the region, including Hong Kong
