operational excellence Archives

PLDT to transform industries through Managed SD-WAN and Managed Network Service

FutureCIO Editors December 9, 2024

These services, with their distinct features, claim to offer enhanced connectivity, control, and convenience, paving the way for operational excellence

Gartner lists top priorities for service and support leaders in 2020

FutureCIO Editors December 30, 2019

CS&S leaders face increased pressure from leadership on the role of the service function in improving operational excellence and growing

operational excellence

PLDT to transform industries through Managed SD-WAN and Managed Network Service

Gartner lists top priorities for service and support leaders in 2020

Recent posts

Democratising AI in Asia-Pacific

APAC organisations risk AI ROI without strong data foundations, study reports

Quasar to scale global manufacturing capabilities with Workday

Amadeus expands hospitality portfolio with AI strategies

Customer communications failures drive loyalty loss and growing AI skepticism, study finds

VIB strengthens CX, AI and data foundation with Salesforce