What technologies CS&S leaders value most in 2023
FutureCIO Editors
May 23, 2023
Gartner says the technologies with the most current value to service and support organisations are those that support assisted service.
Gartner says the technologies with the most current value to service and support organisations are those that support assisted service.
In a Gartner online survey of 283 customer service and support leaders from August-October 2022, 84% of customer service and
Service organizations can gain insights from customer motivations, impressions and experiences using a VoC strategy focused on cx