
PodChats for FutureCIO: Optimising digital touchpoints for greater customer satisfaction
With the COVID-19 pandemic, there was a big shift in customer behaviour in terms of the fear of missing out,

With the COVID-19 pandemic, there was a big shift in customer behaviour in terms of the fear of missing out,

Asian telcos agreed there is a need to enable the processing of real-time data and remove organisational data silos to

Adopting an event-driven architecture has enabled XL Axiata to ingest all transaction data around its data offerings and distribute it

At the time of this writing, an overarching personal data protection (PDP) law remains in development in Indonesia. Most of