As Indonesia’s largest mobile telecom operator, Telkomsel serves a dynamic, digital-savvy customer base, it wanted a scalable architecture for creating agile and relevant mobile products to keep up with subscriber demand.
The telco wanted a scalable architecture for creating agile and relevant mobile products to keep up with subscriber demand. The solution was TIBCO integration, API management, and fulfilment order management software.
With TIBCO technology, the telco was able to create an agile and scalable platform that provides omnichannel customer experience and better serves an increasing volume of mobile subscribers.
Click here to download and learn how Telkomsel is now able to process 30,000 transactions per second, with 30-40% fewer channel-specific products to management, achieve 2-3x time-to-market improvement, and serve a growing base of 168 million customers.
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