Tue, 28 Apr 2026

86% of leaders plan to increase observability investments, study finds

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Splunk’s Ā The State of Observability 2024 report,Ā in collaboration with Enterprise Strategy Group (ESG), has shown that 86% of observability leaders surveyed plan to increase their observability investments.

Benefits

Based on a survey of 1,850 IT Ops and developers, the report revealed that this is due to the benefits, such as achieving a 2.6x annual return on their investments across operational efficiency and uptime.

By adopting a leading observability practice, 68% of leading organisations become aware of application problems within minutes or seconds of an outage – 2.8 times faster than the rate of beginning organisations.

Leading organisations estimate 80% of alerts are legitimate (beginners: 54%), and 76% deploy the majority of their application code on demand (beginners: 30%).

Developers in leading organisations spend 38% more of their time on innovation than beginning organisation. 

ā€œBuilding a leading observability practice means being obsessed with delivering incredible digital experiences to your customers and embedding that mindset into every decision,ā€ said Patrick Lin, senior vice president and general manager of Observability at Splunk.

Elevating Observability

The report also revealed that more than half (58%) respondents said their observability solution relies on OpenTelemetry, an open-source data collection method.  

In addition, an overwhelming 97% of respondents use AI and ML-powered systems to enhance their observability operations, a leap from 66% of respondents last year.  

Platform engineering

Further, 73% of respondents practice platform engineering, an approach in which software engineers use common toolchains, workflows, and self-service platforms.

The top three platform engineering outcomes were increased IT operations efficiency (55%),improved application performance (42%), and increased developer productivity (40%). 

Over half (58%) of leaders consider it a competitive differentiator. 

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