Application developers at state and local government agencies are more challenged than ever to provide consistently good user experiences that allow citizens to serve themselves. Achieving that, while at the same time supporting or replacing legacy applications, is difficult, especially with constrained budgets.
A joint study by IDG and OutSystems study revealed that improving the quality of citizen user experience is the top priority of application developers in the government sector. This was followed closely by lowering the cost of service delivery. At first glance, these two contradictory desires pose a challenge to fulfil given their opposing direction.
Click here to download this report and discover how you can achieve both, and then some.
To achieve both, this paper looks at:
- Build applications up to 10 times faster using pre-built components with proven reliability, instead of coding everything from the ground up.
- Speed up the rollout of new apps and portals with seamless deployment.
- Shift citizens away from time-consuming, one-on-one interactions for routine services.