Digital travel platform Agoda collaborates with Checkout.com to establish a digital payments infrastructure, enhancing travel experiences at scale.
Pitichoke Chulapamornsri, senior director, head of Fintech & Business Initiatives at Agoda, said: “Our mission is to make travel easy, accessible, and rewarding for everyone, and that requires payments infrastructure we can trust at global scale. We chose Checkout.com for its proven performance, resilience, and deep technical expertise. Their ability to improve acceptance rates while delivering zero downtime on issuing gives us confidence as we continue to expand our platform and serve travellers around the world.”
AI-powered payment performance
Agoda enhanced its capabilities through Checkout.com’s innovative AI solution, Intelligent Acceptance. This AI-driven system uses real-time network data to optimise transactions by intelligently routing payments and applying performance improvements, reducing failed transactions and boosting approval rates.
Combined with Network Tokens and Real-Time Account Updater, these enhancements help reduce false declines, including cross-border, multi-currency, and high-volume transactions during global travel.
The partnership also advances virtual card issuing, maintaining a 0% downtime record and ensuring more reliable processing of supplier payments at scale.
Brian Sze, head of APAC, Checkout.com, said, “Behind every booked trip is a digital moment that needs to work instantly and invisibly. As travel becomes increasingly digital, AI-driven optimisation and resilient payments systems are essential to connecting travellers, merchants, and partners worldwide. We’re proud to support Agoda with the technology that powers those connections.”
