Study finds AI is transforming customer service in Singapore
FutureCIO Editors
January 14, 2026
Salesforce’s 7th State of Service report has revealed how AI is reshaping how service teams spend their time, grow their
Salesforce’s 7th State of Service report has revealed how AI is reshaping how service teams spend their time, grow their
Cloudflare, Inc. predicts that 2026 will be defined by AI attacks, zero trust, and SaaS disruptions.
China-based online entertainment platform iQIYI is integrating AI into its content through initiatives designed to inspire collaboration and innovation.
CIOs, CTOs, directors, heads, managing directors, senior vice presidents, vice presidents, and team leads are expected to convene for the
Obol will integrate with Mastercard’s open banking capabilities to support standardised access to banking data across participating financial institutions in
The 2025 DevSecOps research report, The Intelligent Software Development Era, revealed that DevSecOps professionals are entering an “AI paradox” era.
Hangzhou officials have announced the integration of Artificial Intelligence across its healthcare system, from pre-visit consultations to diagnosis, treatment and
Doctors reported that AI systems, which possess extensive domain knowledge, can handle large volumes of consultations, respond patiently, and help
KPMG in Singapore and the Singapore Institute of Directors (SID) release a joint budget proposal aimed at securing and innovating
The latest release claims to provide the following capabilities to provide a structured, measurable foundation to understand AI activity, accelerate
Lenovo unveils innovations for the future of Hybrid AI, including a new personal AI super agent, AI PCs and smartphones,
TeamViewer has launched Tia, an intelligent agent that aims to support autonomous IT by turning AI into an active problem