OCBC says the new approach is about offering customers choice, safety and convenience, through a fast, simple and hassle-free journey.
IDC’s financial services predictions is a hodgepodge that may well describe the disparate interests and priorities that is reflective of
GBG’s Dev Dhiman says financial crime has reached a point where fraud attacks have grown in sophistication, enabled by digitalization,
Bain says finds the greatest immediate opportunity is in wealth management with 70% of mainland GBA retail customers expecting to
Talent gap emerges as primary obstacle to AI adoption; making AI accessible to all is imperative to digital transformation efforts.
Juniper Research warns that biometrics may be an established part of the ecosystem, payments and eCommerce apps have not kept
COVID-19 is helping accelerate digital banking adoption and forcing banks to update their digital strategy. Bain says customer defection is
At the end of the day, the conversation that every organization needs to go through is what’s the business value?
IDC says financial institutions are implementing ecosystem and context strategies and neglecting influence strategies because of their short-term business focus.
Comprising of on-premise and cloud applications, the Asia-Pacific contact centre applications market is expected to see strong growth due to
The new MAS guidelines call for the implementation of a robust process for the timely analysis and sharing of cyber
The Bukalapak-StanChart partnership will enable Bukalapak to offer financial products without going through the regulatory and compliance hurdles of a
