Category: Careers

AI likely to create even wider gaps

The scurry to adopt artificial intelligence (AI) is creating not only potential gaps in organisations, but also likely to result in yet another global digital divide. The discovery of single-purpose and general-purpose tools have driven major industrial revolutions, including electricity and digital computing. The next significant general-purpose technology to impact global economies, undoubtedly, would be […]

Women reshaping fleet, telematics, and transportation technology

In an industry once defined by diesel engines and dispatch radios, women leaders in fleet management are now driving innovation in telematics, sustainability and industry advocacy.

Women bridging tech and business to unlock real growth in banks

The International Women’s Day (IWD) 2026 theme “Give to Gain” calls for generosity—through mentoring, sponsorship, knowledge-sharing and stretch roles—to unlock collective progress. In Asia’s banking sector, this mindset is more than inspirational; it is strategic. As banks modernise legacy platforms with AI, cloud and real-time data, women technology leaders are uniquely positioned to drive measurable […]

Hong Kong companies are not fully capturing AI’s value, report finds

Many organisations in Hong Kong aren’t fully capturing the value of AI, according to Workday Inc.’s new report.  

Singapore logs one of the lowest levels of workplace happiness in APAC, Jobstreet finds

Singapore ranks among the lowest in workplace happiness in Asia-Pacific, according to the Workplace Happiness Index: Singapore by JobStreet by SEEK.

Government-backed AI initiative to build a future-ready workforce in Thailand

The initiative aims to bridge education, skills development, and productivity through an AI-driven Learn-to-Career Ecosystem.

AI fluency will become baseline skill, but employees shouldn’t treat it as tool

Workers increasingly have to be able to understand artificial intelligence (AI), but not simply as tools they use to execute orders. They also will need to work together as collaborators, while still maintaining oversight of the technology. AI fluency will become the baseline skill in 2026, much like gaining the ability to understand, speak, and […]

Agoda CTO: AI speeding up work for software developers, but there should be limits

Software developers are turning to artificial intelligence (AI) for clear productivity gains, but there are gaps that need to be plugged and some limits to be put in place. These will ensure developers still are able to make good decisions and remain fully accountable for their work. Job candidates, for one, should be able to […]

Study reveals Singapore’s significant employee expectation gap 

Pay misalignment (24%), unclear roles (22%), and culture mismatch (19%) are the leading causes of job mismatch across all age groups.

AI agents will push organisations to review definition of workforce

Organisations will have to figure out what kind of workforce they want to manage as artificial intelligence (AI) agents take more prominence in their future operations. This includes having to answer questions about how much they want their AI agents to take over, according to Yap E. Fang, chief architect and practice lead for cloud, […]

International hiring is accelerating amongst Singapore businesses, study finds 

HR leaders in Singapore report that international roles accounted for 49% of new hires over the past six months, and they expect this trend to continue with 40% of new roles being based abroad in the next six months. 

AI agents’ impact on software engineering

By 2025, AI agents will have moved from experimental tools to indispensable partners in the software engineering lifecycle. Unlike earlier code assistants, today’s AI agents are autonomous, goal-driven entities capable of handling complex workflows, making decisions, and learning from interactions. On a LinkedIn post, Prof Dr Daniel Russo of the Department of Computer Science, Aalborg […]

Study reveals that over half of companies in Hong Kong plan to raise the salary of ICT professionals in 2025

The survey found that 82.93% of respondents did not lay off ICT staff, but 46.34% confirmed an increase in headcount.

Accenture pledges SGD 500,000 and youth mentorship program in its 50th year in Singapore

Marking a significant milestone, Accenture celebrates its 50th year in Singapore with a series of impactful commitments to bolster the city-state’s digital transformation efforts.

Next evolution of cleanroom recovery to mitigate risks in compromised infrastructure

Commvault, a leader in cyber resilience and data protection solutions, has unveiled significant enhancements to its Cleanroom Recovery technology, aimed at transforming recovery processes following cyberattacks. This latest evolution introduces the “Factory Reset” capability, which allows enterprises to restore their infrastructure swiftly and safely, minimising the risks associated with data recovery. Recent studies indicate that […]

Microsoft reveals the rise of a new kind of organisation in the AI era

“Frontier Firms are already taking shape, and within the next 2–5 years, we expect that every organisation will be on their journey to becoming one.”

PUMA enhances HR operations and talent development with Workday

These solutions include Workday Learning, Workday Recruiting, Workday Compensation, and Workday Absence Management.

PH student teams pitch game-changing business ideas in hackathon

hree teams emerged as winners and took home a Php30,000 cash prize each

General Assembly launches first-of-its-kind one-stop AI academy

The courses are divided by role: decision-makers, tech and data teams, and business and operational teams.

Fostering a culture of innovation in AI teams

“Innovation is technology meets real-world problems,” said Karpati.

NUS and Microsoft Research Asia partner to advance AI research

The collaboration aims to accelerate progress in key areas, including healthcare, societal AI, spatial intelligence, and data-intensive computing.

Study finds job seekers in SEA consider mental health benefits non-negotiable

One in five job seekers across Southeast Asia now view mental health benefits as a non-negotiable factor when considering job opportunities.

Talent shortage fears propel shift to skills-based strategies in Hong Kong

 Workday, Inc.’s report titled The Global State of Skills reveals that over half  (60%) of business leaders in Hong Kong are worried about future talent shortages.

Study finds APAC employees feel more supported at work

Most industries in Asia Pacific (APAC) showed more positive sentiments in 2024, with employees feeling more supported at work.

Empower women leaders in AI and innovation

“Across the region, only 23% of senior leaders in the top 50 tech companies are women. The picture is stark regarding technical leadership, as women hold just 8% of such roles in Southeast Asia.” Closing Tech’s Gender Gap in Southeast Asia, Boston Consulting Group, 2024 It is 2025, and the technology landscape is rapidly evolving, […]

Amazon unveils new Singapore office as AWS Asia Pacific hub

Amazon has unveiled its new corporate office and Asia Pacific Hub at IOI Central Boulevard, Singapore

77% of Employers in APAC are struggling to fill positions

The number hasincreased significantly from 45% in 2014 and exceeds the global average of 74%.

VODchat: Transforming workforce dynamics with AI and automation

In 2025, integrating artificial intelligence (AI) and automation will go beyond a technological trend and fundamentally reshape workforce dynamics and operational workflows across industries. Companies increasingly recognise these technologies’ potential to enhance efficiency and empower employees by freeing them from mundane tasks. This shift allows workers to engage in more complex, meaningful roles, fostering job […]

Harmonising AI and workforce for a sustainable future

A call for collaborative action Asia stands on the verge of a more AI-driven economy, hence, it is essential for governments and industries to collaborate to ensure a smooth and equitable transition. By a timely implementation, thoughtful policies and practices across various societal sectors, Asia can fully harness the advantages of AI while mitigating its […]

Accelerating organisational digital transformation efforts

In today’s fast-paced digital era, businesses face a pressing reality: transform or risk being left behind in the competitive landscape.

Red Hat’s culture of openness paves the way for collaboration

Do more with less: How Red Hat’s culture of openness paves the way for collaboration

Return-to-office mandates: more risk than reward

Gartner’s distinguished VP analyst, Mary Mesaglio, discusses the risks of strict return-to-office mandates and whether they are worth implementing.

Creating inclusive experiences through research practices

More than 1 billion people worldwide have disabilities and are underserved by today’s digital products. Global Accessibility Awareness Day (GAAD), recognised yearly on May 16, reminds us of this fact and aims to get everyone talking, thinking, and learning about digital access and inclusion. By practicing inclusive design, businesses can increase revenue, decrease costs, improve resilience, […]

PodChats for FutureCIO: Scaling AI in the Workforce

McKinsey says artificial intelligence (AI) adoption (globally) increased dramatically in 2024 after years of little meaningful change. Marketsandmarkets forecasts the AI market to reach US$407 billion by 2027, experiencing substantial growth from its estimated US$86.9 billion revenue in 2022. A Forbes Advisory survey reveals that 64% of businesses believe that AI will help increase their […]

Workday’s new AI-powered HR solutions aim to transform talent acquisition and management

To help organisations achieve measurable outcomes in productivity, operational efficiency, and organisational agility, Workday, Inc. announced the availability of HiredScore AI for Recruiting and HiredScore AI for Talent Mobility. “Inefficient processes can delay hiring and put an undue burden on recruiters and managers, and can result in both internal and external candidates being overlooked,” said Aashna Kircher, […]

GitHub Models launch to enable more than 100 million developers to become AI engineers

GitHub announced the launch of GitHub Models, which aims to enable more than 100 million developers to become AI engineers and build with AI models. The initiative allows developers to access Llama 3.1, GPT-4o, GPT-4o mini, Phi 3, or Mistral Large 2 via a built-in playground, allowing them to test different prompts and model parameters for free in GitHub.  […]

Bank Pembangunan Malaysia Berhad accelerates HR transformation with Workday 

The Bank Pembangunan Malaysia Berhad (BPMB) has successfully deployed Workday Human Capital Management (HCM) to accelerate its digital transformation journey. “The changes and dynamism seen in the market landscape require businesses to have the right systems in place that can be agile in enabling and supporting business leaders to be decisive in their strategic planning and execution. […]

Things you should know about burnout in cybersecurity

The cybersecurity industry continues to focus almost exclusively on technology at the expense of dealing with the heart of cyberdefenses: the people. Yet the stress of expectations, limited resources, and detriments to well-being continues to cause havoc with the mental and physical health, productivity, and retention of the cybersecurity workforce. Cybersecurity burnout A few of […]

VODchats for FutureCIO: How AI empowers HR talent transformation

A Gartner survey of HR leaders reveals that 76% say their managers are overwhelmed by the growth of their job responsibilities. In addition, 73% say their leaders and managers are not equipped to lead the change that organisations are undertaking. FutureCIO spoke to Joey Woo, partner for HR & talent transformation in ASEAN for IBM […]

AWS and Workday expand partnership to build GenAI capabilities

Amazon Web Services, Inc. (AWS) expands its partnership with Workday, Inc. to build generative artificial intelligence (genAI) capabilities, innovate customer experiences, and help accelerate customer cloud transformation. “By leveraging AWS, we can focus more directly on that goal while using the tools and services they provide for a range of model management and operations,” said Shane […]

87% of APAC manufacturers prioritise digital transformation, study finds

Zebra Technologies Corporation’s 2024 Manufacturing Vision Study revealed that 87% of APAC manufacturers prioritise digital transformation, while 68% expect AI to drive growth by 2029, up from 46% in 2024. This highlights their intent to improve data management and leverage new technologies. “Manufacturers often face challenges in effectively utilising their data,” said Christanto Suryadarma, sales vice […]

Heavy workload, top employee stressor across SEA

Employee workload (37%) tops the list of stress causes among employees across Southeast Asia (SEA), according to Southeast Asia’s Hiring, Compensation, and Benefits Report 2024 by SEEK. Other stressors for employees across the region include high pressure from management (27%) and lack of ample career development opportunities (23%). Coping with stress Around 71% of respondents […]

Singapore ranks among the preferred work destinations globally

Singapore secured seventh place on the list of most desirable cities to work in globally. It emerged as the top Asian city that most respondents would consider moving to for work, maintaining its place in the list since 2020. “Employers in Singapore must strive to attract and retain local and foreign talent, as we could expect talent […]

PodChat for FutureCIO: The unprecedented growth of Employer of Record solutions

Establishing a presence overseas opens doors to new opportunities for businesses. With several factors to consider in business expansion and in employing local talents, employer of record (EOR) solutions can be useful.  EOR solutions enable companies to “hire, onboard, and manage employees in multiple countries,” according to an article from Gartner.  They can ensure compliance with local labour and […]

From risk to reward

At 29 years old, Alfee Lee made a pivotal decision in his professional life. It was a big risk and a leap of faith to leave his military officer role to explore desktop engineering. Without an IT experience, he admitted it was not easy.   “During that time, I had to navigate a lot of […]

Misaligned upskilling priorities, hindrance to AI progress

There is a growing disconnect between the skills and traits currently prioritised during the hiring process and those needed to maximise the benefits of artificial intelligence (AI), according to “Defining the Enterprise of the Future” independent research released by Alteryx and conducted by Coleman-Parkes. “The rapid rise of AI requires business leaders to build and shape the future workforce […]

ExecOpinion: Action items for kickstarting inclusion

In the World Economic Forum article, Centre for New Economy and Society laments that the gender gaps in science, technology, engineering and mathematics (STEM) education have been slow to shift. The report claims that “low expectations of their STEM abilities and limited career opportunities tampers girls’ attitudes towards STEM education and aspirations to pursue STEM […]

Narrowing the gender gap in cybersecurity

While the underrepresentation of women in cybersecurity is starting to improve – 20% in 2019 compared to 10% in 2013, that trend isn’t translating in the higher echelons of cybersecurity power. An Altrata report estimates that only 16% of CISOs in the US are women. With the world continuing to experience a gap in the […]

Nine in ten companies in Hong Kong lost staff due to salary

Around 91% of companies in Hong Kong have lost staff members in the last six months and half admitted the main reason for departures is ‘salary’, according to the 2024 Salary Guide by Morgan McKinley. Research from 650 businesses and 3,400 professionals revealed that 73% of organisations in Hong Kong had ‘very’ or ‘quite’ competitive […]

Tackling security challenges in the hybrid work era

SASE (Secure Access Service Edge) has gained popularity as organisations seek robust threat protection and secure access in the work-from-anywhere (WFA) era. However, amidst numerous vendors claiming to offer SASE solutions, it is crucial for customers to cut through the marketing noise and find the best solution, particularly in terms of unified management. The shift […]

Security team culture matters

Our research in 2020 dissected the causes of toxicity in cybersecurity and outlined that, in a practical sense, a toxic culture in cybersecurity looks like a team rife with infighting, unhappiness, and aggression between team members. Not only will this cultivate an unpleasant environment, but it also has the potential to ruin your security team’s reputation, […]

Addressing connectivity and productivity concerns for a thriving flexible workforce

The post-pandemic world has undoubtedly brought about significant changes in the way of working. One of the most significant is the widespread adoption of flexible working arrangements as the new normal, driven by the need for businesses to adapt to the changing dynamics of the workforce and the intense competition for talent, particularly in the […]

Time-saving, top benefit of AI, Zoom finds

Zoom’s latest report on artificial intelligence (AI) in the workplace, conducted by Morning Consult, revealed that a huge chunk (94%) of employees in Singapore consider time-saving as the top benefit of AI.  Ricky Kapur, head of Asia Pacific of Zoom, said that AI is a new tool in the arsenal of the workplace “to help us support […]

Only 12% of I&O leaders exceed CIO expectations, Gartner finds

Only 12% of infrastructure and operations (I&O) leaders believe that they exceed the performance expectations of their CIOs, according to a new Gartner, Inc. survey. “I&O leaders must support senior leadership by proactively contributing to their organization’s ability to navigate economic uncertainty,” said Cameron Haight, VP Analyst at Gartner.  I&O leaders’ challenges  The survey among 122 I&O leaders from […]

Jobstreet transforms employment platform

Jobstreet by SEEK announced the transformation of its employment platform, which uses SEEK’s AI technology for improved job matches, better experiences, and upgraded insights for both job seekers and employers in Singapore. “We are thrilled to announce a transformative update for Jobstreet by SEEK, aimed at enhancing support for the job and talent search process in Singapore. We are excited to […]

Bridging the AI talent gap

A recent study by the Hong Kong Productivity Council (HKPC)  shows that almost half (49%) of AI enterprises in Hong Kong are struggling to recruit AI-equipped talents.  The talent shortage is the top barrier to the adoption of emerging technologies  including artificial intelligence (AI). It tops the list of adoption barriers, at 64% as compared to implementation cost (29%) […]

State of IT risk in Singapore

The ISACA Singapore and Frost & Sullivan Cyber Security Survey 2023 warned that 86% of companies in Singapore are identified as being at risk of cybersecurity incidents. This finding underscores the pressing need for businesses to prioritise cybersecurity measures and protect their digital assets. Frost & Sullivan director and head of the Asia Pacific Cyber […]

Most in-demand tech jobs and skills in 2023

The surge in tech job opportunities has reportedly reached a 10-year high, encouraging The Knowledge Academy to learn more about the most in-demand tech jobs and skills in 2023 by analysing 10,800 information technology job listings.  In-demand tech jobs  The research found that Project Manager is the most in-demand tech job for 2023 (359 active roles in the IT […]

Unlocking the potential of workforce automation with AI

At the FutureCIO Conference Hong Kong 2023, several panellists commented on the increasing presence and influence of artificial intelligence in the workplace. Some reiterated the growing concern by employees of job displacements. Gartner distinguished VP analyst, Mary Mesaglio opines that everybody thinks of AI primarily as a technology or a set of technologies. She thinks […]

Talent demand trends in ICT and creative media industries in Hong Kong

Market research commissioned by CLAP-TECH on 500 local employers in the Information and Communications Technology (ICT) and/ or creative media industries revealed key insights on the latest trends in acquiring talent in Hong Kong. Key Insights Almost two-thirds of higher diploma fresh graduates and more than 70% of university degree fresh graduates receive a starting salary of […]

Salesforce delivers 3M upskilling opportunities for women

Salesforce announced its milestone of delivering over 3 million upskilling opportunities to women within the first year, surpassing its 500,000 commitment. The Indo-Pacific Economic Framework for Prosperity (IPEF) Upskilling Initiative, launched by the U.S. Department of Commerce in September 2022, gives access to digital skills training and education to women. “I am thrilled to see the progress that private […]

Workplace personas and their influence on AI adoption

Slack explored the different kinds of personalities in the workplace and their impact on technology and AI adoption. The YouGov survey of over 15,000 desk workers across nine markets revealed 5 workplace personas in Singapore. Workplace personas More than a quarter (26%) of Singaporean respondents are “Road Warriors”, those who are skilled at developing connections remotely and virtually and […]

ASMPT and Workday partner to digitally transform HR processes 

Workday and ASMPT successfully deploys Workday Human Capital Management (HCM) to digitally transform the HR processes of the leading global supplier of hardware and software solutions for the manufacture of semiconductors and electronics. Workday HCM WITith ASMPT’s need for a global system enabled by data and analytics that would help enable it to smoothly navigate […]

IT leaders will invest more in data training in 2024, study finds

The majority (68%) of IT leaders are investing more in data training in the next year to strengthen internal data culture according to the State of Data and Analytics report by Salesforce. Key insights Data from over 10,000 analytics, IT, and business leaders across 18 countries, including 600 from Singapore reveal that leaders maximise data culture […]

What CEOs want in 2024

The 2023 Gartner CEO and Senior Business Executive Survey shows the short-term reactivity of recent years giving way to relative stability and allowing executive leaders to cautiously return to long-term planning. But with the pandemic forever changing consumer and employee behaviours and ways of working, longer-range strategies must accommodate — and develop ways to benefit […]

Modernising well-being programs in 2024

In a June 2023 Gartner survey of 165 total rewards leaders, only 32% believed their organisation does a good job assessing the effectiveness of their investments in well-being programs. The survey highlighted the lack of confidence these leaders have in evaluating their programs. “HR and total rewards leaders know that well-being programs overall work; what […]

Personal growth is key to workplace happiness, study reports

Personal growth tops the workplace happiness factor for individual contributors (76.7%), junior managers (82.5%), and senior managers (69.2%), according to The Leaders People Love Global Survey 2023 by ACESENCE Agile Leadership. Workplace happiness factors Overall, personal growth (72.3%) is a major factor in workplace happiness next to culture (71.4%), salary (65.6%), and career progression (62.7%).   “Amid the talent crunch, developing […]

Renowned jewellery retailer accelerates HR digital transformation

Chow Tai Fook Jewellery Group (“Chow Tai Fook”) adopted SAP SuccessFactors to accelerate digital transformation in its human resources by streamlining core HR processes, optimising recruitment, and enhancing employee experience and productivity.  Optimised HR operations The SAP SuccessFactors Employee Central and SuccessFactors Recruiting, will optimize Chow Tai Fook’s HR operations through standardised HR processes and integrated data, enhanced organisational visibility and embedded […]

Filipino women to be trained in digital and CRM skills

Salesforce announced a three-year Memorandum of Understanding (MOU) with the Ayala Foundation to train 185 Filipinas with digital and CRM skills. “Ayala Foundation believes that all Filipinos, including young Filipino women, should be able to choose to complete their education and thrive in the digital economy. Together with Salesforce and our other partners, we are […]

Jabil partners with Workday to transform HR processes

Workday announced its collaboration with Jabil to transform the latter’s HR processes through Workday Human Capital Management and to simplify multiple HR systems by establishing a single source for employee data. New HR capabilities Workday provided Jabil with a centralised view of employee information, streamlined core HR processes, and facilitated data flows. Data-driven decisions can now be made […]

Resolving change management fatigue

Gartner defines the concept of change fatigue as negative employee responses to change, such as apathy, burnout, and frustration, that harm organisational outcomes. The current impact of change fatigue can be felt across the board; employees who are change fatigued are less inclined to stay with their employer, have lower levels of trust, and are […]

AI-driven job market grows in Singapore, Indeed finds

Job opportunities utilising generative artificial intelligence (AI) are increasing according to a recent report from Indeed. August data revealed that for every 490 Singapore job postings, one of them is related to generative AI and has almost doubled over the past two months. The statistics more than quadrupled compared to four months ago.  Rapidly increasing “The […]

93% of SG workers use AI for productivity, study finds

93% of Singaporean workers already using and experimenting with generative AI believe that it makes them more productive at work, according to a survey by YouGov commissioned by Salesforce.  Productivity and promotion The study on 1,044 Singaporean workers which aims to explore how the workforce uses generative AI, also revealed that the majority (93%) use and experiment with […]

IBM commits to train 2 million in artificial intelligence by 2026

IBM commits to train two million learners in AI in three years to help close the global artificial intelligence (AI) skills gap.  IBM partners with universities globally, and connects with stakeholders to train adult learners, especially those in the underrepresented communities. IBM SkillsBuild  The company also and launches IBM SkillsBuild, a new generative AI coursework, which […]

3 trends important to HR leaders in 2024

Generative AI hype will serve as a larger tipping point to determine how best to use AI in recruitment. Amplified regulations will lead organisations to be more vigilant. Elongated buying cycles will heighten the need for HR to be more cautious about vendors. “This year, recruiting has been focused on leveraging new technology investments for […]

Can GenAI give SREs focus?

Gartner predicts that by 2025, more than half of all software engineering leader role descriptions will explicitly require oversight of generative artificial intelligence (AI). “Outside of generative AI’s impact on technology implementation, it also changes the managerial responsibilities of software engineering leaders,” said Haritha Khandabattu, senior director analyst at Gartner. “This includes those related to […]

Gartner outlines three compliance function trends in 2023

Compliance leaders are facing pressure to make the most of existing resources despite economic challenges and increased workload volume and complexity. To face these challenges, Gartner recommends leaders address three crucial compliance function trends this year: tighter budgets, changing labour and organisational dynamics, and increased investments in technology. “Confronted with economic volatility, a tight labour […]

Salesforce partners KOMINFO to provide CRM curriculum and training

Salesforce announced a partnership with KOMINFO to provide CRM curriculum and training for the Digital Talent Scholarship Program. Participants will have access to Salesforce’s free online learning platform, as well as trainings facilitated by Nokentech to develop Salesforce Administrator, Developer and App Builder capabilities. By preparing local talent with the tools and skills to take on jobs in the digital economy, […]

Gartner reveals five behaviours of effective CISOs

A Gartner survey of chief information security officers (CISOs) revealed that 69% of top-performing CISOs dedicate recurring time on their calendars for personal and professional development. Only 36% of bottom-performing CISOs do so. “As the CISO role continues to rapidly evolve, it becomes even more critical for security and risk leaders to protect time for […]

Core HR software market expected highest growth in APAC

The core HR software market size is poised to grow USD 15.1 billion by 2028 from USD 10.7 billion in 2023 at a Compound Annual Growth Rate (CAGR) of 7.0% during the forecast period, according to MarketsandMarkets. All employee-related data including personal details, employment history, pay, benefits, performance reviews, is managed centrally by core HR […]

Gartner: HR must focus on convene and catalyse approach

According to Gartner only 9% of HR functions are both highly efficient and highly aligned to their organisation’s needs. Post-pandemic, the scope of the HR function has drastically expanded. A 2023 February Gartner survey of 217 HR leaders found that 55% said they are getting more requests on a wider variety of topics, and 80% […]

Gartner survey: only 5% of HR function has implemented generative AI

A Gartner survey of 105 HR leaders on June 21 revealed that just 5% of HR leaders report their function has already implemented generative AI, while another 9% reported they are currently conducting generative AI pilots. “More than half of HR leaders surveyed by Gartner said they are currently exploring how they can use generative […]

Indonesia’s big firms embrace hybrid work models

The company’s new full-stack B2B services include helping companies find and set up satellite offices and operations outside the Jakarta Metro area, which enable decentralised team building, accelerated flexibility to scale up and down, and hands on support across various departments such as human resources, legal, finance and more.

Employees see direct manager support to be effective

A December 2022 Gartner survey of more than 6,000 individual contributors and managers revealed that managers are twice as likely to report an increase in responsibilities versus individual contributors, compared to before the pandemic. For example, 35% of managers say they have more direct reports and 49% report that the complexity of their responsibilities has […]

PodChats for FutureCIO: Picking up the data after staff turnover

George Leung Siu-kay, CEO of the Hong Kong General Chamber of Commerce, reveals that companies in Hong Kong are struggling with an emigration wave that has pushed turnover rates above 20%, with the loss being felt especially keenly in their middle ranks While helping, increasing salaries alone should not be seen as a cure-all for […]

Gartner: Don’t count on AI to augment IT staff crunch anytime soon

A Gartner survey reveals that 81% of large enterprise (LE) CIOs plan to increase their IT headcount in 2023. Only 14% expect their IT staff to decrease and 5% expect their headcount to remain the same. “Attracting and retaining technology talent remain critical areas of concern for CIOs,” said Jose Ramirez, Sr principal analyst at […]

Navigating the security landmines of non-employee identities

The modern business landscape has witnessed a significant transformation – rapid digital transformation in recent years has opened doors for remote work like never before. While remote work was an initial necessity at the height of the pandemic, employees are demonstrating continued inclination towards remote working conditions even in post-pandemic times. On the flip side, […]

The importance of ‘above market’ benefits in the talent war

WTW’s 2023 Benefits Trends Survey reveals that in Hong Kong, concerns around competition for talent (77%) and rising cost (64%) have remained unchanged since 2021, while the cultural shift towards flexible work rose to third place as companies grapple with reforming policies in the wake of the pandemic. Misalignment in employee and employer expectations Hong […]

Employees are not achieving optimal performance

Post-pandemic, work has become “unbounded,” with fewer constraints on when, where and how it must be done. This is especially true for remote-capable employees, who don’t need to be in a specific location or interact with others in-person to do their work. A March 2023 survey of 139 HR leaders found that 96% reported they […]

Gartner outlines I&O opportunities in crises

Gartner highlighted four trends impacting cloud, data centre and edge infrastructure in 2023, as infrastructure and operations (I&O) teams pivot to support new technologies and ways of working during a year of economic uncertainty. Paul Delory, VP analyst at Gartner noted that in the current economic climate, the biggest problem companies face in 2023 may […]

CEOs see AI as the top disruptive technology impacting industries

A recent Gartner survey of CEOs and senior executives revealed that artificial intelligence (AI) was the top technology that CEOs believe will significantly impact their industry over the next three years, cited by 21% of survey respondents. “Generative AI will profoundly impact business and operating models,” said Mark Raskino, distinguished VP analyst at Gartner. “However, […]

Labour productivity declines threaten the CSCO agenda

“Labour productivity levels are historically low and stalled out, in large part due to lack of investment in workforce innovations. One clear symptom is that turnover is 33% higher in supply chain organisations compared to pre-pandemic levels,” said Caroline Chumakov, director analyst in Gartner’s supply chain practice. “While that may paint a discouraging picture, it […]

70% of SG workers say AI will impact jobs

It is critical for business leaders to introduce effective skills development programmes to address the talent mismatch.

Digital workers want a say in their hybrid work model

A recent Gartner survey found that 77% of digital workers want to participate in creating their hybrid work model, while 14% prefer to have their hybrid work environment mandated. “One of the biggest challenges to hybrid work is the lack of alignment between the variability between what workers want and the predictability organisations, managers and […]

Digital workers still struggle to find information

A Gartner survey found that 47% of digital workers struggle to find information or data needed to effectively perform their jobs. “Employees struggle to stay afloat as information and applications flood their digital workplace. Although digital workers are putting in the effort to try to efficiently manage this content to try to reduce duplication and/or […]

Evolving collaboration requirements in the next era of work

As organisations solidify hybrid work programs, they undertake processes to understand the material impact on their real estate. Within these processes, organisations are recognizing requirements for more collaborative technology-equipped spaces to better support more meetings with a greater number of distributed participants. In speaking to end users, technology integrators, conferencing service providers, and equipment suppliers […]

No layoffs: Ten other ways to reduce staffing costs

In times of corporate hardship when revenues are down, prospects for growth are dismal and the only thing certain is uncertainty, you can count on the corporate playbook to kick in. The AlixPartners survey says 20% have already conducted layoffs, 20% expect to, and 25% have imposed hiring freezes. In addition, 33% said they are […]

PodChats for FutureCIO: Generative AI and its impacts on software development

Gartner says businesses are challenged to bring value and innovation wherever their customers are. For CIOs and infrastructure and operations (I&O) leaders, the focus is on enhancing customer experiences and developing staff and skills while building and operating resilient, sustainable, secure, and scalable platforms and systems. With CIOs under pressure to innovate while keeping the […]

C-suites say developer experience is critical to the business

High-quality developer experience has become a critical priority in software delivery, with 58% of software engineering leaders reporting that developer experience is “very” or “extremely” critical to the C-suite at their organisations. A survey by Gartner revealed that enhanced developer experience or productivity is cited as the top value factor for the adoption of several […]

Day in the life of a cybercriminal

The Trend Micro report, Inside the Halls of a Cybercrime Business, examined the operations of small, medium, and large criminal groups. The report details a day in the lives of employees and how they operate within hierarchies that increasingly resemble legitimate businesses as the group expands. While small cybercrime groups typically consist of a few […]

Employees adamant on hybrid work option in job offers

Gartner says organisations that lack explicit norms around hybrid work can increase the likelihood of an employee leaving by 12%. “Today’s hybrid work models lack the informal channels for absorbing norms that are present in an office setting,” said Caitlin Duffy, director in the Gartner HR practice. “As organisations create more formalised hybrid work models, […]

Digital engineering is core of companies’ reinvented business models

Engineering and research and development in the engineering (ER&D) is defined as the wide array of activities aimed at developing new products and services and improving existing ones. Digital engineering refers to the discipline of developing new, connected, and digitally enabled products and services using technologies such as artificial intelligence (AI), machine learning, and cloud […]

Putting SG in the global AI map

Under the MOU, the two organisations will work together to develop new AI technologies, solutions, and applications for firms based in Singapore. The partnership will also provide training, resources, and mentorship to nurture local AI talent and support local research projects and initiatives.

SalesOps are spending more time on non-sales activities

A Gartner survey of 318 sales leaders in August and September 2022 sought to understand how SalesOps and revenue teams are supporting chief sales officers (CSOs) and the broader commercial engine. It revealed more than 70% of SalesOps leaders see science, technology, engineering and math (STEM) and MBA skills, such as statistical analysis, stakeholder management, […]

Use a future-fit tech strategy to succeed

You may have more scrutiny on spend and hire, but you must still grow amidst the turmoil of disrupting supply chains, persistent war, and geopolitical and climate instability. As you follow through on your 2023 plans and adapt to changes caused by constraints and rebounds, be sure to reinforce and scale the capabilities embedded in […]

Four steps to control IT employee fatigue

Employees are dealing with an unprecedented amount of change since COVID, and they are fatigued of change. Gartner lists four steps chief information officers can perform to decrease employee fatigue. “Any employee is dealing with digital acceleration, staff departures, having to adjust to various working models, and many more workplace disruptions and they are exhausted,” […]

Remote and hybrid work here to stay

Findings from IDC’s Future Enterprise Resiliency and Spending Survey – Wave 11 (Dec 2022) reveals that 36% of Asia/Pacific enterprises believe that “remote and hybrid work models will be an embedded part of accepted work practices” going forward. Enterprises need to plan for workplace experience parity across a diversity of environments, reimagine the physical workplace, […]

Data and analytics not as effective in delivering value

Gartner defines the chief data and analytics officer (CDAO) as the business leadership role that has the primary enterprise accountability for value creation by means of the organisation’s data and analytics assets, as well as the data and analytics ecosystem. The analyst says CDAOs must focus on presence, persistence and performance to succeed in their […]

Understanding the skills and automation puzzle in APAC

According to a recent IDC report, Enterprise Automation to Mitigate the Digital Skills Shortage, around 60%-80% of AP organisations find it difficult or extremely difficult to fill vacancies in many IT roles including security, developers, and data professionals. Major consequences of the skills shortage are increased workload on remaining employees, increased security risks, reduced customer […]

Automation transformations falling short of deliverables

Bain’s new report: “Automation’s Ultimate Goal: The Augmented Workforce,” show that workforce augmentation across industries has reduced costs by as much as 30%. Automation, artificial intelligence (AI) and the rise of the augmented workforce should lead executives to think differently about the value their employees contribute; yet, according to Bain, few companies are taking a […]

Empowering women to take the driver’s seat in Asia

Women are known to wear multiple hats; from capable empowering managers who lead their teams to achieve great business outcomes to working mothers who shuttle their kids to and from school, while still making time for their partners, friends, and their passions. Their vehicles, be it cars, station wagons, SUVs or MPVs – are easily […]

The Game Plan: Balancing the art of multi-role leadership

One of the factors that led to the widespread adoption of the iPhone during its early days was the simplicity with which technology was presented. The operating system was decided so that those with little to no technological inclination can pick it up and start to use it. At the time, competitive products required patience […]

Pay hike a key driver for job moves in 2023

Over half (57%) of employers globally believe that they will lose staff in the first half of 2023 due to higher earning potential in other companies.

Gartner: Top four HR investment trends in 2023

An October 2022 Gartner survey of 118 HR leaders revealed the other top investment areas for HR leaders in 2023 are: staffing and recruiting, total rewards and learning and development (see Figure 1). “HR leaders continue to face persistent high inflation, intense competition for talent and global supply constraints,” said Seyda Berger-Böcker, director of the […]

ExecOpinion: Breaking the leadership barrier in 2023

Citing self-reported company data, Statista revealed that in 2021 female employees makeup between 45% (Amazon), 37% (Facebook), 34% (Apple), 33% (Alphabet/Google) and 29% (Microsoft). As percentages, women holding leadership roles were all lower and those holding tech jobs in the same companies were even lower. Percentage of female employees in big tech companies Then came […]

Fully mature virtual workspaces to define office culture

“Hybrid is no longer just an employee perk but an employee expectation,” said Ranjit Atwal, senior director analyst at Gartner. He further adds that many employees started to partially return to the office in 2022, but the hybrid workstyle will remain prominent in 2023 and beyond. “To adapt, employers have been implementing a human-centric work […]

ExecOpinion: Driving diversity and inclusion in the travel industry

This is the fourth edition of the Global Women in PR (GWPR) Annual Index reveals that progress towards equality continues to be extremely slow. The survey observed that despite the global PR industry being two-thirds female, men still occupy the majority of the seats at the (boardroom) table. FutureCIO spoke to Kristin Hays, senior vice […]

ExecOpinion: Strategies for women building a cybersecurity career

In a prior PodChats for FutureCISO dialogue with Mel Migriño, chairman and president of the Women in Security Alliance Philippines, she acknowledged, as do many other security professions on both sides of the gender spectrum, the current dilemma facing many organisations: there are not enough cybersecurity experts, and there is an opportunity for women to […]

Workplace stress to drive cybersecurity leaders to change jobs

Stress is killing the workplace. Gartner predicts that by 2025, nearly half of cybersecurity leaders will change jobs, 25% for different roles entirely due to multiple work-related stressors. “Cybersecurity professionals are facing unsustainable levels of stress,” said Deepti Gopal, director analyst at Gartner. “CISOs are on the defence, with the only possible outcomes that they […]

Three strategic imperatives for HR tech in 2023

A Gartner survey of 138 HR leaders revealed that skills management, learning experience platforms and internal talent marketplaces are the top priorities of the practice in 2023. “With a tumultuous global economy, HR technology leaders face a balancing act in 2023,” said Sam Grinter, a director in the Gartner HR practice. “Leaders must anticipate greater […]

ExecOpinion: The race to leadership in parity

According to the World Economic Forum’s Global Gender Gap Report 2022, it will take 132 years to close the global gender gap – up from 100 years pre-pandemic. What is happening here? The report noted that in East Asia and the Pacific, the region has closed 69% of its gender gap. However, the report that […]

ExecOpinion: Walking the DEI talk at TK Elevator

Elevators and escalators are mechanical machineries for moving people built as far back as 1889 and 1892 respectively. They are a common fixture of modern buildings, commercial, industrial and in some cases even residential. Fortune Business Insights research forecasts that the market will reach US$132 billion by 2029, growing at a CAGR of 6.7% during […]

ExecOpinion: Building the next generation of people managers

“Rewarding and challenging” is how the Society for Human Resources Management (SHRM) describes a career in human resources. According to SHRM, HR is “consistently ranked in numerous “best jobs” reports and currently (back in 2019) expected to have higher-than-average job growth, positions in the field of human resources allow individuals to achieve continuous career advancement […]

PodChats for FutureCISO: Narrowing the cybersecurity gender leadership gap

A Cybersecurity Ventures report, Women in Cybersecurity 2022, estimates that women held about 25% of cybersecurity roles globally, up from 20% in 2019 or 10% in 2013. The forecast looks promising with estimates that by 2025, women will hold 30% of cybersecurity roles and 35% by 2031. So, there is some progress. However, given the […]

ExecOpinion: Becoming a great people manager in 2023

People remain one of the most important assets for many organisations – big and small. The Great Resignation is a wake-up call for many organisations to take better care of their people. In a 1967 article titled “The Effective Decision”, Peter Drucker writes that “executives spend more time on managing people and making people decisions […]

Space, augmentation and culture to define future of work

Hybrid work, once thought to be a temporary means of enabling enterprises to continue business operations through the COVID-19 pandemic, has become a mainstay for the global work landscape. To enable these hybrid work models, organisations are investing in a wide range of technologies and services to increase workforce productivity and enable new, more agile […]

Top challenges for delivering on DEI commitments

A survey of 181 DEI leaders conducted between September and October 2022 polled DEI leaders on their proficiency, effectiveness and experiences leading the DEI function. Gartner says 51% of diversity, equity and inclusion (DEI) leaders say their top challenge is business leaders failing to take ownership of driving DEI outcomes. The other top challenges that […]

PodChats for FutureCISO: How to be a successful CISO in 2023

Gartner says the role of the Chief Information Security Officer (CISO) is growing, and the scope of digital business intensifies. Among board directors, 64% say their organisation is trying to significantly alter its economic architecture to put more emphasis on digital (revenues, margins, productivity, etc.). At the same time, 88% say they recognise cybersecurity as […]

Digital spending will continue despite business worries in 2023

Gartner forecasts that global IT spending will reach US$4.5 trillion in 2023, up 2.4% from 2022, but down from the previous quarter’s forecast of 5.1% growth. While inflation continues to erode consumer purchasing power and drive device spending down, overall enterprise IT spending is expected to remain strong. “Consumers and enterprises are facing very different […]

Becoming a great people manager in 2023

Indeed.com says a people manager is a leader who cares about every employee’s growth and well-being and manages people effectively. Over the years, ways of working have changed, with strategies at times feeling like they are in a constant state of flux. “With traditional operating models having been upended in recent years, and enduring public […]

PodChats for FutureCIO: The makings of a great CTO

The chief technology officer, also known as a chief technical officer or chief technologist, is an executive-level position focused on the scientific and technological issues within an organisation. Masterclass says a CTO as being responsible for understanding and implementing a company’s technology and scientific needs to help meet business goals. “As the company’s highest executive-level […]

Address CSR and DEI for business success in 2023

There is a global phenomenon sweeping across the corporate landscape recently—businesses have quietly shifted towards more adaptable mindsets and new approaches to corporate social responsibility (CSR) and diversity as they deal with new stakeholder expectations post-pandemic. According to the latest research by McKinsey, 350 global human resources leaders are looking to prioritise initiatives that strengthen […]

2023 CTO challenges and strategies in Asia

It can be argued that COVID-19 was the catalyst for even faster adoption of technology-led innovation (the Economist even suggests that some businesses are doing so to avoid risking extinction). At the helm of this adoption is the Chief Technology Officer, a role defined by Gartner as having overall responsibility for managing the physical and […]

Mitigating the risks of staff turnover with EXM

Everest Group forecasts enterprise adoption of employee experience management (EXM) platforms will surge 35-40% through 2025 Even with global economic headwinds, enterprises remain desperate to retain employees and recruit new talent. It is against this backdrop that the Everest Group predicts the Employee Experience Management (EXM) platforms market to experience a compound annual growth rate […]

7 business challenges in 2023

No one doubts that coming into the new year, 2023, businesses and governments are already deep in the woods of challenges. Of course where there are obstacles facing business, there are possibilities and opportunities as well. Futurist Bernard Marr, list what he calls seven challenges businesses will face in 2023. Inflation and economic downturn Recession […]

CHROs must navigate continued uncertainty in 2023

“HR leaders have faced an increasingly unpredictable environment amid many organisations mandating a return to office, permanently higher turnover and burnt-out employees,” warns Emily Rose McRae, senior director in the Gartner HR practice. “This year’s predictions highlight the aspects of work that HR leaders must prioritise over the next 12 months.” The top nine predictions […]

PodChats for FutureCIO: Narrowing the work execution gap

IDC says Asia/Pacific organisations continue to refine hybrid working practices and organisational culture to accommodate new ways of working that enhance productivity, security, employee retention and customer satisfaction. Automated learning and low-no code tools will catalyse employees’ skills training and development and keep businesses to stay relevant in the digital-first economy. At the same time, […]

PodChats for FutureCIO: Evolving corporate learning for the hybrid workforce

The workplace of the digital economy can be described as the convergence of old practices with new technologies, with the winner likely to be influenced by any number of factors including staying ahead of the technology curve. Gartner says that the “future of work” continues to be synonymous with a remote and hybrid workforce. But […]

ExecOpinion: Leading through humility, humour, and balance

The recipient of the CIO of the Year award at the IDC Future Enterprise Awards 2022 for Singapore, Jimmy Ng, the group chief information officer and head of Group Technology & Operations at DBS Bank, list among his experiences: middle office, operations, risk advisory services and product control. However, his passion is in using technology […]

HK workers don’t see eye-to-eye with bosses

There is a concerning disconnect in how senior and executive leaders in Hong Kong rate their own employee experience compared to the teams they lead. Against the backdrop of a talent shortage in Hong Kong and expected economic headwinds in 2023, this gap is directly impacting the ability to retain, attract, and enable talent according […]

Study reveals the shape of DevSecOps in 2023

Many companies understand what DevSecOps is and the potential benefits it brings to their organisations. In the survey report, “DevSecOps: Simplifying Complexity in a Changing World,” 97% of respondents said that they are familiar with DevSecOps processes. IT security is also becoming a bigger priority, with 45% rating their current security efforts as above average […]

PMI report reveals 4 power skills for success

The 14th edition of its Pulse of the Profession report by the Project Management Institute (PMI), reveals consensus around the most critical power skills: communication, problem-solving, collaborative leadership, and strategic thinking. As noted in the PMI Talent Triangle, power skills are a critical skill set for project professionals to navigate the changing world of work […]

PodChats for FutureCISO: Getting started as a security researcher

According to Check Point Research, global attacks increased by 28%in the third quarter of 2022 compared to the same period in 2021. The average weekly attacks per organisation worldwide reached over 1,130. Complicating the situation is the talent shortage, especially for experienced cybersecurity professionals. According to the 2022 Cybersecurity Workforce Study by ISC(2) there is […]

AWS’ game-based tool to raise digital skills of FSI pros

AWS Industry Quest: Financial Services is a game-based learning experience designed to teach individuals and organisations how to build solutions for fraud prevention, data lakes, serverless deposit accounts and other common industry scenarios.

Lack of trust impacts misconduct reporting

As Chief Compliance Officers (CCOs) continue to face challenges in restoring employee misconduct reporting to pre-pandemic levels, there are three strategies they should implement to increase confidence in their processes among employees. “There are clearly structural challenges that have impaired effective misconduct reporting, ranging from new working models to higher employee turnover, and increased societal […]

Organisational trust influences pay equity perceptions

The Gartner survey of 3,523 employees in 2Q22 also found that employees who perceive their pay as inequitable have a 15% lower intent to stay with their employer and are 13% less engaged at work than employees who perceive their pay as equitable. The survey also reveals that less than one-third of employees feel they […]

Professional workers remain the weakest link

The 2022 Singapore User Risk Report found that only 44% of respondents can identify fraudulent calls. This makes the use of voice communications more attractive to cyber criminals, which could account for why more than 3 in 4 professionals receive scam calls, text and emails at least once a week. The study draws from data […]

PodChats for FutureCIO: The CIO agenda for 2023

We’ve had two years of experience dealing with unrelenting uncertainties. Some have come out stronger, others not so much. As we prepare for the new year, we continue to face uncertainties but with expectations that we are better prepared for what lies ahead. Or are we? Amit Walia, CEO of Informatica – a software company […]

Can a new layout bring employees back to the office?

The IDC report, The Future of Workspace: Bringing Employees Back into the Office, says around 25% of organisations across Asia/Pacific are already redesigning their offices, and 70% of them will do so in an 18-month period. Organisations are redesigning their offices to bring employees back onsite and, at the same time, improve operational efficiency. However, […]

Microsoft, LinkedIn to train 10M people for six in-demand digital jobs

By 2025, the two companies expect to train and certify 10 million people with skills for in demand jobs.

PodChats for FutureCIO: C-Suite’s Masterplan for Post-Digitalisation in 2023

With Asia on the cusp of economic recovery following over two years of volatility arising from multiple crises seemingly contriving to pose unrelenting challenges on economies, businesses, and societies in general, have business leaders sufficiently transformed their organisations to lead and thrive in the new normal? At the 2022 C-Engage Convention, a recurring commentary among […]

Borderless talent strategy is the new norm

Gartner defines borderless workforce as talent working remotely from different countries based on an employment contract made across national borders. As this trend continues to expand, the survey also found that 27% of leaders are currently exploring hiring borderless tech employees. A Gartner survey reveals that 58% of organisations report having at least some technology […]

Options for handling medical health in Singapore

In the current workforce landscape where talent dominates the hiring process, employers must consistently review their employee benefits package for the company to stand out to potential employees. “With the rising costs of healthcare services observed globally, including Singapore, companies that use a traditional medical benefit model are finding it increasingly difficult to address both […]

Experience reigns supreme in the talent war

Multi-process human resource outsourcing (MPHRO) deals are on the rise again in 2022 as enterprises seek end-to-end services that include talent acquisition and development and that keep employee experience at the core. MPHRO providers are continuing to make investments in next-generation technologies, automation and analytics, and are also adding an experience layer to their products […]

APAC needs 2.2-M cybersec pros to close talent gap

2022 (ISC)² Cybersecurity Workforce Study sheds light on the demand for cybersecurity talent in APAC with a 52.4% year-over-year surge.

Study hints on how to retain IT staff

The highest-paying IT jobs in Asia-Pacific are in cybersecurity/IT security (US$65,524), IT architecture and design (US$61,501) and cloud (US$56,096). Also, contrary to popular belief, banking and finance don’t offer the highest pay for IT professionals. The distinction goes to construction, architecture and engineering (US$78,697), government non-defence, state and local (US$77,839) and insurance, real estate and […]

Technology redefining the boundaries of the future of work

The Great Resignation is forcing companies to improve wages and career development opportunities, leaving employees in a stronger position than they have been for years. GobalData, however, notes that talent scarcity and the volume of unfilled vacancies risk accelerating automation, despite the lack of policies to tackle the digital skills divide. GlobalData’s latest thematic report, […]

The accelerated evolution of digital – a critical time for transformation

The Equinix Global Tech Trends Survey brings together the opinions of 2,900 IT decision-makers from diverse industries across the Americas, Asia-Pacific and EMEA regions, on the current challenges and opportunities they face. See what 700 of your peers in Australia, China, Hong Kong, India, Japan, Singapore and South Korea are experiencing. This fourth iteration of […]

ExecOpinion: MetLife’s innovative approach to winning the race for tech talent

What’s changing in the world of tech and how does a CIO navigate these trends? A Gartner survey of senior business leaders about their 2022-2023 priorities noted that people, purpose and productivity as the key issues for the C-suite in 2022. According to Mark Raskino, distinguished VP analyst at Gartner, this kind of shift hasn’t […]

Inaugural EdTech Month to be held in HK

EdTech is a catalyst to reinvent the outdated learning system; and a propeller to develop the skills and talents that Hong Kong urgently needs to maintain its competitiveness in the digital century.

ExecOpinion: Charting the course of innovation at AIA as CTO

The chief technology officer (CTO) is the architect of an organisation’s technology-led engagement strategy. Andrew Weaver, co-founder and CEO of CTO Academy, says a CTO is a technical leadership role with many variables, business goals, corporate strategy, team members, technical vision, enterprise systems, and related tasks. “Without a doubt, a primary responsibility is delivering a […]

70% of APAC businesses are ill-prepared for an uncertain future

The Harvard Business Review Analytic Service report, ‘Anticipating the Future for Growth and Innovation’, revealed that 92% of (surveyed) businesses in Asia Pacific (APAC) say that an adaptive culture and continuous employee upskilling are very important. However, only 30% say their organisation is very prepared for unexpected changes or disruptions. This is particularly important as […]

Hong Kong businesses falling behind agility

Technology alone will not enable an organisation to achieve its desires for agility. This is evident in an IDC study commissioned by Workday which found that 69% of surveyed organisations in Hong Kong have yet to achieve digital agility, falling into the slow or tactical stages of digital agility maturity. This is despite increased technology […]

Employees believe compliance reporting is the right thing to do

Whistleblowers are the single most effective source of information in detecting corporate fraud. This was the conclusion of a 2007 study by PricewaterhouseCoopers on economic crime which added that “While professional auditors were only able to detect 19% of the frauds on private corporations, whistleblowers exposed 43%.  Executives surveyed estimated that the whistleblowers saved their […]

63 million jobs in APAC will be lost to automation by 2040

According to a latest research by Forrester, 63 million jobs in Asia Pacific are expected to be lost to automation by 2040. More than 247 million jobs projected to be in peril across industries that are more susceptible to automation, such as construction and agriculture. The research firm also predicts that working populations in the […]

PodChats for FutureCIO: Riding the SHEconomy wave in Asia

The ResearchAndMarkets Global Sheconomy Research Report 2022: Transformational Growth Due to Increasing Economic Power of Women predicts the increasing the economic power of women will result in a shift in consumption and shopping behaviour and opens new opportunities in consumer goods and services businesses. The trend will also impact distribution channels adopted by companies. It […]

Making sense of the hybrid work madness

The great remote work experiment of 2020-2022 has changed work as we know it. While some organisations are returning to the office, others are making remote work permanent. For many organisations, a hybrid of the two arrangements appears to make better sense. In fact, a recent IDC report revealed that the majority (56%) of employees […]

Accelerating Asia’s SHEconomy post-pandemic

Depending on who you talk to some would say that the pandemic is bad for the SHEconomy. On the one hand, it may have stalled the careers of some women in the workforce as focus turns to family. On the other hand, it might have spurred the entrepreneurial careers of others, who are faced with […]

Partnership to grow SG’s next-gen big data management talent

The ManpowerGroup says the talent shortage in Singapore has reached an all-time high of 84%, up from 65% in 2021 and the highest in since 2012. Information Technology (IT) is the most in-demand role with micro to small and medium businesses (SMBs) finding it most challenging to fill roles. The report cited critical thinking and […]

US$25 million to boost healthcare innovation in Asia Pacific

Singapore HQ set up to create jobs and spur innovation The demand for virtual healthcare and growing investments in the digitalization of healthcare institutions are accelerating the adoption of advanced digital health platforms. One such company, Healthcare Triangle Inc is investing USD 25 million towards expansion, with Singapore as the regional hub.  The company is […]

Three steps to attract top mainframe tech talent

For years, businesses that use mainframe technology have been seeing their seasoned professionals retire. Now, companies are struggling to find new talent to fill this skills vacuum, and when they do, it is difficult to properly train them without those established experts to offer guidance. By 2030, the lack of talent will strike harshly on […]

PodChats for FutureCIO: The SHEconomy opportunities in Asia

SHEconomy founder and author, Benja Stig Fagerland, says gender equality is not a women’s issue but a business one. She calls for fixing the issue – not the women. Frost analyst, Reenita Das, cited a Forbes article claiming that women who run tech companies provide a 35% higher ROI and 12% increase in revenue compared […]

EY outlines six drivers of business transformation

Research by EY and Oxford University’s Saïd Business School revealed the complex factors that influence the success or failure of a business transformation are rooted in human emotions. Leaders who prioritise workforce emotions in their transformations are 2.6 times more likely to be successful than those who don’t. In high-performing transformations, 52% of respondents said […]

Digital and technology skills demand set to grow across APAC

2022 Asia Pacific digital talent insights Over the next decade, emerging technologies such as 5G, cloud computing, big data, AI, IoT, and blockchain are poised to dramatically reshape the digital economy and impact the workforce.  As much as digital transformation will transform how people work, many job roles are becoming obsolete or require new skills. […]

PodChats for FutureCIO: Demystifying layered voice analytics

* Editor’s note: This article is co-produced by Sukhpreet Kaur How do we communicate today? “According to research, face-to-face communication is conveyed with 55% non-verbal, 38% vocal, and only 7% words in the words spoken.” – Albert Mehrabian, Professor of Psychology and a researcher of body language. In the American TV series, Lie to Me, which […]

Deel launches in Singapore to empower organisations to hire and pay global talents remotely

Platform simplifies remote hiring, global onboarding and streamlining payroll systems In an age of expanding hybrid workforce, Deel, a global compliance and payroll solution, is helping businesses hire anyone, anywhere as it launched its new office in Singapore. With talent shortages in Singapore at its highest in 16 years, more than 84% employers report difficulties […]

Almost half of employees polled globally are frustrated by work tech

State of the Digital Employee Experience (DEX) study measures tech-use satisfaction Innovation remains to be the driving force behind the rise of hybrid work, but unfortunately, the truth is that many organisations still experience major challenges in tech adoption. The top challenges reported include too many emails or chat messages 28%, a lack of connection […]

Talent gaps in IT security raises concerns in Asia

Fortinet recently released its 2022 Cybersecurity Skills Gap Report to underline some of the IT talent concerns, challenges and repercussions for organisations in Asia. The report reveals that the cybersecurity skills shortage continues to be detrimental to organisations with an online presence and digital assets. Some of the critical downstream effects include the rapid occurrence […]

Drivers of the hybrid workplace in Asia in 2022

Depending on who is talking, opinions on evolving hybrid workplace practices and strategies will vary. Similarly, studies around what is the right hybrid workplace model vary depending on the intent of the organisation commissioning the study. For instance, according to a OnePoll study released by Infogrid, a UK-based tech startup that provides “end-to-end connected sensor […]

Human qualities for the next evolution of leadership

A March 2022 Gartner survey of more than 230 HR leaders revealed that 90% believe that to succeed in today’s work environment, leaders must focus on the human aspects of leadership. Yet, another Gartner survey of nearly 3,400 employees, also conducted in March 2022, found that just 29% report that their leader is a human […]

IDC busts 5 hybrid work myths

As organisations have embraced hybrid working, leaders are looking to strategically change their businesses. IDC believes that leadership is the backbone of business transformation as organisations are facing unprecedented challenges in managing their workforce and business. Leaders must manage the obstacles arising from new hybrid work models while enhancing employee and customer experience. Companies with […]

PodChats for FutureCIO: Turning the Great Resignation into a competitive advantage

According to theGlobalEconomy.com the average unemployment rate among seven countries in ASEAN in 2022 stood at 4.13% compared to 6.13% across 25 countries in Asia. The Hong Kong Labour Department estimated that between February 2022 to April 2022, the SAR’s unemployment rate was 5.4%. First coined by Dr Anthony Klotz, The Great Resignation is notable […]

Pandemic has reduced compliance reporting by 30%

Gartner warns that the rate of compliance reporting has dropped by 30% from before the pandemic. Employees are both less likely to observe misconduct and less likely to report it when observed. “The increase in remote and hybrid working practices has reduced the amount of misconduct and the potential to observe it,” said Chris Audet, […]

Making a hybrid workplace strategy work

Years back, my manager said he supports “remote work” for those that ask for it provided they “report in their activities every day.” No one took up his offer and not because some didn’t want remote work. A couple of colleagues I asked thought the ‘stick’ was a strong disincentive. Fifteen years on, we are […]

Guidelines for successful hybrid work

We are midway into 2022 and while we still hear of talks of a “return to normal”, I am no longer sure what the definition of normal is. What is certain is that volatility will be a continuing part of this normal. Brian Kropp, group VP and chief of HR research at Gartner, says to […]

Competing for skills – the new currency in 2022

For some years now, leaders will often say that “data is the new currency” and in a data-driven environment, they may well be correct. But with populations in decline, persistent unemployment despite a skills shortage, and the Great Resignation, I’d argue that skill is now the new currency. A September 2021 Korn Ferry survey revealed […]

Only one-sixth of HK employers are prepared for hybrid work

The Cisco Global Hybrid Work Study 2022 says organisations that have adopted hybrid work have benefited from higher employee productivity levels, as a result of improved employee wellbeing and work-life balance. Improved various aspects of employee wellbeing 78% of Hong Kong respondents say hybrid and remote working have improved various aspects of their wellbeing. Time […]

Singaporean workers are hopeful they can keep up with change

The 2022 Global Digital Skills Index report claims there are three key categories of profiles — Future Learners, Face-Value Learners, and Familiar Learners. Grouped based on learning similarities, these profiles aim to arm businesses with insights on how to help upskill employees more effectively. Despite the growing skills gap, 74% of respondents in Singapore identify […]

Security maturity reveals the potential for breach

Security culture is the ideas, customs and social behaviours of an organisation that influence its security. KnowBe4 defines security culture as the ideas, customs and social behaviours that influence an organisation’s security. It lists seven dimensions as determining an organisation’s security culture: Attitudes: The feelings and beliefs that employees have toward the security protocols and […]

Shifting employee priorities redesigning the workplace

Talent attraction and retention are top of mind for executives across Asia, with seven in 10 executives saying they face a labour shortage crisis – a concern most pronounced in Japan (88%) and China (75%). The talent challenge shows no signs of abating. Despite 85% of employees in Asia feeling satisfied in their current role, […]

PodChats for FutureCIO: Building a career in the modern workplace

Decades ago, while working for a Japanese company, I read about the idea of lifetime employment. At the time I was aware of career professionals in tech companies. For instance, I would meet with career IBMers – professionals who have worked for only one company, IBM, for the majority of their careers. In the case […]

Can the hybrid workplace be the best of both worlds?

Three years since the start of the pandemic and two years of hybrid working have left workers across the organisation wondering what the future workplace model will be? Will workers be asked to return to the office when the ‘all clear’ is issued? Will employees be allowed to continue working from home? According to the […]

Hybrid working calls for new office layout

A CBRE survey of 150 Asia-Pacific (APAC) companies reveals that nearly 60% expect some form of hybrid working, ranging from an equal mix of office and remote working (28%), mostly office (24%), and mostly/fully remote (5%). Nearly 40% of respondents expect staff to work fully from the office, up from 26% in 2021. This contrasts […]

HR hurdles in supporting a hybrid workforce

Gartner says 76% of HR leaders feel that hybrid work challenges employees’ connection to organisational culture. A February 2022 Gartner poll of more than 200 HR leaders reveals the most challenging aspect of setting their hybrid strategy is adjusting the current organisational culture to support a hybrid workforce. While 40% of HR leaders reported they […]

Sabre solves the hybrid workplace puzzle

Gartner estimated that by end of 2022, 47% of all knowledge workers worldwide are expected to be working remotely, up from 27% of knowledge workers in 2019. According to the World Economic Forum in just one year, roles offering remote work went from 6.5% in November 2020 to 12.6% in November 2021. To be competitive […]

Stopping the senior talent bleed in Singapore

According to the 2022 KellyOCG Global Workforce Report – Re:work senior executives in Singapore are readying to leave their companies, creating opportunities for what the company calls Vanguards to attract and retain the talent they need to grow their business. “Our research signals there is significant talent demand for a life-work shift. Even senior leaders […]

Stopping Singapore’s looming labour shortage

UiPath’s 2022 Office Worker Survey of more than 500 office workers in Singapore revealed that 66% of office workers are feeling increased pressure at work because their colleagues have quit within the last year, the third-highest of seven countries polled. Alarmingly, 86% of respondents have had to take on up to six new tasks outside […]

APAC workers see the positive impact of working with bots

The IDC report, Work automation and digital skills – Essential for the Future of Work, revealed that up to 60% of employees are collaborating with bots for work. Drawn from the Asia Pacific excluding Japan (APeJ) Future of Work Employee Perspectives Survey 2022, the study found that automation is becoming more embedded in day-to-day work, […]

Data illiteracy hinders business performance and staff retention in APAC

The Forrester Consulting report, Building Data Literacy: The Key To Better Decisions, Greater Productivity, And Data-Driven Organisations, found that despite increasing demand for data skills, insufficient training and investments are leaving business leaders with a false sense of security. Manager-worker disconnect Enterprises in Asia-Pacific and Japan (APJ) understand the broad and deep value of improved […]

Women don’t feel included in the workplace

Throughout the pandemic, women have been quitting their jobs at significantly higher rates than men, largely exacerbated by the levels of burnout in women across the workforce. The Bain & Company study, The Fabric of Belonging: How to Weave an Inclusive Culture, revealed that on average, only 25% of women feel fully included in the […]

PodChats for FutureCISO: Top challenges for CISOs and security pros in 2022

Death and taxes are said to be life’s only two certainties. As organisations continue their digital transformation journey, you can add the certainty of an expanding cyber threat landscape and the unrelenting barrage of attacks that come with it. Peter Firstbrook, Gartner research vice president, says “The pandemic accelerated hybrid work and the shift to […]

Gartner: how to bring more women in the workforce

To retain current female workers and attract new talent, organisations must redesign their employee experience to include women’s lived experiences and preferences. An October 2021 Gartner survey of 3,515 employees revealed that 65% of women report the pandemic has made them rethink the place that works should have in their lives. Nearly 70% of women […]

The surge in NFT jobs – a sign of things to come

The number of jobs posted related to non-fungible tokens (NFTs) has increased since December 2021. GlobalData’s Jobs Analytics database reveals that, for over 300 companies tracked during the last two quarters, NFT-related jobs open for application (active jobs) increased by 127%, from 172 in December 2021 to 390 in March 2022. Recent positions are focused […]

Asian employees want permanent flexible work

The last two years of the COVID-19 pandemic have forced many organisations to operate fully remotely. As the pandemic subsides and promising signs of economic recovery, many companies are contemplating a safe return to the office and hybrid work. However, business leaders struggle to understand what employees want and how to support them to do […]

The declining DevOps gender salary gap goes against rising salary competition

Pandemic-driven digital transformation efforts have directly impacted the DevOps landscape. These transformational enterprise shifts have forced companies to offer more competitive compensation and invest in top talent to ensure sustainable success. The 2021 DevOps Salary Report found that more workers are moving into higher income levels than at any time in the past three years. […]

Balancing the strides in STEMM

February 11 is designated by United Nations as the International Day of Women and Girls in Science, different from International Women’s Day in that there is a focus on one area of academic discipline – science. But the fostering of greater participation for women goes beyond just science to include other disciplines, including technology, engineering, […]

Hybrid work strategies are critical for talent management

Pierre-Jean Chalon, senior vice-president, Asia Pacific, Poly says employees are voting with their feet in favour of companies that support workspaces with an effective organisational culture for people, and a robust technology enablement approach. “Not just technology – people and spaces are also critical for any business strategy. This could be the difference between success […]

Gartner warns of looming IT auditor shortage

Attracting talent with non-traditional skills to audit is the top challenge for audit leaders this year. A Gartner study in July 2021 survey of 166 audit leaders revealed that making the leap to more advanced analytics applications, improving IT auditing practices, and providing sufficient assurance over cybersecurity were also serious concerns for audit leaders in […]

How to thrive in a hybrid world

In the new world of work, employees can afford to have more choice over their prospective job environment and are seeking firms that support flexible ways of working and a strong focus on work-life balance. Gartner surveyed more than 3,500 employees globally in October 2021, and 65% said the pandemic had made them revaluate the […]

Prioritising privileged access management in 2022

Privileged access management (PAM) is a high-priority cyber defence capability. PAM requires a comprehensive technical strategy based on a zero-standing privilege (ZSP) operating model. Key success factors include visibility and control of privileged accounts across all assets. Traditional PAM controls such as credential vaulting and session management are essential, but not sufficient. Adopting just-in-time privilege […]

CIOs face growing IT talent retention issues

IT workers are more inclined to quit their jobs than employees in other functions, with a 10.2% lower intent to stay than non-IT employees — the lowest out of all corporate functions. Gartner surveyed 18,000 employees globally in Q4 2021, including 1,755 employees in the IT function. Responses were collected monthly across 40 different countries […]

Breaking into the STEM bias in 2022

A September 2021 Korn Ferry survey revealed 55% of professionals believe employee turnover will only increase in 2022, with 30% citing ‘re-evaluation of priorities amid the pandemic’ as a primary reason for leaving. Further, 43% believe this is hurting the business and that already 74% are experiencing a shortage of skills and capabilities today needed […]

Disrupting bias in the digital era

“The digital revolution brings the immense potential to improve social and economic outcomes for women. Yet, it also poses the risk of perpetuating existing patterns of gender inequality. Despite several important initiatives, a significant digital gender gap remains, limiting the equitable realization of the benefits of digital transformation across high, low and middle-income countries.” The […]

PodChats for FutureCIO: Leadership in the post-pandemic era

The Great Resignation, also known as the Big Quit, is an economic trend in which large numbers of employees voluntarily resign from their jobs. The phenomenon is mainly in the US albeit there are suggestions in some quarters that micro versions of this trend are happening elsewhere. According to Robert Sheffield, managing director, Greater China […]

Talent exodus leaving HK businesses hanging

A total of 38% of respondents said they had been adversely affected by the loss of emigrating workers to varying degrees, ranging from “medium” (24%), “high” (12%), to “very high” (2%). Although more than half (58%) of respondents indicated that they expect the emigration-induced turnover rate to stabilise in 2022, some 35% of respondents were […]

Understanding the bias in the workplace

Continuing with FutureCIO’s contribution to the discussion on “Break the Bias” in celebration of International Women’s Day 2022 (8 March 2022), we look at a stated mission for this year: “To forge inclusive work cultures where women’s careers thrive, and their achievements are celebrated”. The International Labour Organization research note, Breaking barriers: Unconscious gender bias […]

Skills and capability hold back CX investments

Asia-Pacific businesses are set to outstrip other global regions in customer experience investment in 2022 in response to a pandemic-induced surge in new digital consumers and online behaviours. However, gaps in critical skills and capability may be holding them back as they seek to maximise this world-leading commitment to serving digital-first consumers. “The digital rewiring […]

Breaking the gender bias in Asia

A couple of decades back, as a marketing executive for Asia, I learned that in some cultures, an invisible wall fenced the executive suite with the top echelons of management the domicile of men. Sure, there were women leaders, but they were few and far in between, and they mostly existed in departments like human […]

HR unprepared for the critical talent shortage

A July 2021 Gartner survey of 572 organisations found that 48% of respondents had significant concerns about mass turnover events, particularly as vaccine mandates and on-site work policies evolve. Gartner says over half of Chief Human Resources Officers (CHROs) reported the shortage of critical talent as the No.1 trend impacting organisations, yet only 19% said […]

What it takes to lead in good times and bad

“Since the late 1980s, dealing with uncertainty has been recognized as one of our most significant leadership challenges. But the level of uncertainty surrounding the ongoing pandemic is unprecedented in scope and brings with it profound implications for our organizations. With Covid-19, we’re finding out just how uncertain uncertainty can be.” Larry Clark, managing director, […]

Women in Asia closing the gap in the boardroom

Less than a month from International Women’s Day, the Women in the boardroom: A global perspective reveals that women hold just 19.7% of board seats globally, a 2.8% increase from the report’s last edition, published in 2019. The numbers game Southeast Asia closes in with an average of 17.1% of board seats held by women […]

Permanent hybrid work model for frontline workers

The 2021 Gartner Future of Supply Chain noted that 61% of supply chain leaders believe that the acceleration of remote work due to the pandemic will create a permanent hybrid work model, even at the frontline. “In an environment of talent and labour shortage, supply chain leaders anticipate employee expectations to become more demanding and […]

PodChats for FutureCIO: The business value of project management in the post-pandemic normal

Any given project left to its own devices will likely run amok, its deadline for completion extended and therefore go over budget. Worst case scenario – the project is deemed a failure, some people get blamed, and so on. Of course, why this happens can be many reasons, including participants in the project having different […]

Automation is essential to fend off the Great Resignation

The Great Resignation is the latest catchphrase to come out of the pandemic. Although the COVID-19 expanded many people’s waistlines, the Great Resignation is having the opposite effect on many organisations. It’s shrinking the size of their worker pools and causing churn and disruption in the process. Employees across all industries have entered a deep […]

Workers don’t feel included at work

Many companies today pursue diversity by themselves as a priceless asset, failing to recognize they cannot embrace the full value of diversity without fostering a truly inclusive work culture for everyone. Bain & Company’s new report, The Fabric of Belonging:  How to Weave an Inclusive Culture, shows that more than 70% of workers, regardless of […]

Five signs your organisation is at cyber risk

Proofpoint’s 2022 Cost of Insider Threats Global Report revealed that on average, impacted organizations spent $15.4 million annually on overall insider threat remediation and take 85 days to contain each incident. Conducted by the Ponemon Institute, the report reveals that over the last two years, the frequency and costs associated with insider threats have increased […]

Instil supplier diversity in company culture

As leaders look to understand what sustainable profit means for their organizations, sourcing and procurement professionals are exploring the roles they can play in the sustainability agenda, using levers such as supplier diversity. We recently had the opportunity to work with Fernando Hernandez, the senior director of supplier diversity, global procurement at The Coca-Cola Company, […]

Overcoming the IT Skills gap in 2022

In the Workforce of the future report, PwC’s global leader for people and organization, Carol Stubbings wrote: “We are living through a fundamental transformation in the way we work. Automation and ‘thinking machines’ are replacing human tasks and jobs and changing the skills that organisations are looking for in their people.” She added that these […]

Bain outlines five themes reshaping the future of work

Work will never be the same again. The Covid-19 pandemic catalysed changes that had long been brewing. The Bain & Company report, The Working Future, highlights five key themes that are reshaping the future of work and the steps firms need to take to get ahead in the shifting war for talent. Among the 20,000 […]

Can automation solve the IT talent retention challenge?

A new survey of IT professionals found that keeping up with digital transformation (32%) and keeping talent in technical roles (26%) are the two biggest challenges their organisations face today.  IT is critical to growth but challenges remain The study also found that IT departments are viewed as critical to an organisation’s growth and business […]

2022 tech success hinges on solving the talent and supply chain challenges

Increased volatility rising out of the evolving COVID-19 pandemic has led to a reshuffling of priorities for the global technology industry. Qualified people are the greatest asset and challenge The annual EY report, Top 10 opportunities for technology companies in 2022, noted that the COVID-19 pandemic has increased the urgency to address already pressing issues […]

DEI may solve the ICT skills shortage in Asia in 2022

“Information and Communication Technology (ICT) is a key economic sector and generator of jobs and may be considered the backbone of the digital economy across all sectors. It increases productivity and has a profound impact on business processes, tasks, and the organisation of work across the entire economy.”  The Future of the Work in ICT […]

Tactics for leading teams in a hybrid setting

Organizations must focus on equipping people managers, who are the stewards of sustainable performance, with the right skillsets to ensure they and their teams succeed in the hybrid world. To achieve this, Gartner recommends organizations pursue three tactics to ensure managers are prepared to lead their teams in this setting. According to a Gartner survey […]

Prepping CS&S for the lonely customer

By 2026, 75% of customers who call customer service and support organizations will do so out of loneliness, not because they have a customer service issue According to Gartner, this will affect service and support leaders’ priority of migrating customers to self-service and ensuring rep well-being. “Lonely customers looking to fulfil their interpersonal needs through […]

Strategies for hiring and retaining digital talent in 2022

The report, Decoding the Digital Talent Challenge, jointly conducted by Boston Consulting Group (BCG) and The Network reveals what may be a worrying trend for HR managers. As many as 40% of employees working in digital fields are actively job hunting, nearly 75% are expecting to leave their current role soon, and virtual mobility is […]

How tech and COVID-19 alter HR strategies for 2022

Gartner’s Top 5 Priorities for HR Leaders in 2022 is now out and no surprises there that building critical skills and competencies dwarfs (59%) all other priorities although the organizational design and change management come in a not too far second at 48%. Forty per cent of HR leaders say they can’t build skill development […]

Gartner tips for I&O leaderships in 2022

As constant change becomes routine, Gartner says infrastructure and operations (I&O) leaders must shift their traditional focus from efficiency to one of adaptive resilience. “I&O leaders must re-imagine how they manage their talent, their platforms and operations if they want to dynamically and quickly exploit new opportunities,” said Dennis Smith, research vice president at Gartner. […]

Predictions 2022: APAC to address employee and customer expectations

After two years, it only took a global pandemic, turbulence, and uncertainty, for firms in Asia-Pacific to proactively address changing customer and employee expectations. Forrester predicts that in 2022 business leaders in Asia-Pacific will embrace controlled, positive change — implementing future-fit technology strategies to improve business agility and new ways of regionally aligned hybrid ways […]

Predictions 2022: IDC FutureScape’s future of work

To keep pace with accelerating digital transformation initiatives and the realities of global health, climate, and social challenges, organizations must adopt more dynamic and hybrid ways of working. IDC says workers must redefine themselves as members of dynamic and reconfigurable teams that can adapt quickly to business demands and new market requirements – anytime, anywhere, […]

HR tactics to enhance employee performance now

As employees rely on more performance feedback today than they did prior to the COVID-19 pandemic, HR leaders must pursue two strategies to ensure their organizations’ feedback practices become more equitable for associates. Many employees don’t feel that the feedback they receive at work accurately reflects their performance. “Coaching and feedback is an integral part […]

Creating a positive change experience

I read with interest the Gartner, Inc. article on “change fatigue” and the three lessons to drive productivity without damaging workforce health. In times like these, it is indeed key to ensure that we focus on connecting with employees at a deeper level and engage with them in a meaningful way. At AXA Asia and […]

Sharp recovery is underway for recruitment process outsourcing

The global Recruitment Process Outsourcing (RPO) market contracted 13% in 2020 as enterprises’ talent demand decreased substantially during the pandemic. According to the Everest Group, during this downturn, service providers accelerated the development of their technological capabilities and service offerings and are now poised to usher in a new era—RPO 4.0—as enterprises rebuild their businesses […]

Software engineering shortage leading to a price war

Everest Group reports that although a talent shortage exists across the overall engineering, research and development (ER&D) landscape, the supply crunch is much more pronounced for emerging skills, such as cloud engineering, artificial intelligence and machine learning (AI/ML), internet of things (IoT), analytics, cybersecurity, and augmented reality and virtual reality (AR/VR). According to Everest Group, […]

APAC firms are less gung-ho about making work anywhere permanent

Forrester says that in 2022, just 40% of Asia-Pacific (APAC) firms surveyed would consider pivoting to anywhere-work versus 70% globally. The research firm attributes this to the large manufacturing and contact centre industries, which typically require a stronger physical presence in their facilities. Also, among information workers, 65% expressed a preference to return to the […]

The new priorities for HR leaders in 2022

A Gartner survey of 550 HR leaders in July 2021 identified Diversity, Equity and Inclusion (DEI) as a priority (35%) for 2022. The analyst also noted that 60% are committed to building critical skills and competencies in the coming year. Other priorities for the coming year include organizational design and change management (48%), current and […]

Ransomware tops emerging risks in Q3 2021

Gartner’s latest Emerging Risks Monitor Report says the threat of “new ransomware models” was the top concern facing executives in the third quarter of 2021. “The negative impact of evolving ransomware attacks is seen as so severe by executives that it tops a notable list of risks related to an ongoing pandemic and the disruption […]

How WFH is changing enterprise IT security

Is WFH going to change the way I secure my IT? The McKinsey report, The future of work after COVID-19, noted that before COVID-19, the largest disruptions to work involved new technologies and growing trade links. COVID-19 elevated the importance of the physical dimension of work, and the extent to which changes to how work […]

Experience enhances or undermines WFH productivity

I have been on conference calls with clients, colleagues, attended virtual discussions and seminars online. One thing is clear, the best experiences are those where the participants spend the effort to make the listening, viewing or participation the most immersive by taking the effort to put on a proper mic so we can hear what […]

Hybrid work models still far from employee experience parity

The global pandemic forced IT teams and business leaders to dramatically rethink where and how their employees work. With the post-pandemic recovery underway but challenged by the Delta variant and uneven vaccination rates, many organizations are still trying to determine what their future hybrid work model will look like. IDC says stability and geography will […]

Remote security is still a big issue for users and employers

What is the impact of the immediate shift to remote work on network security infrastructure? How has the experience affected hybrid workforce network security strategies with the realization that work is an activity, not a place? A new report from Palo Alto Networks, The State of Hybrid Workforce Security 2021 report, concluded that cloud-delivered network […]

How HR can include inclusion in the hybrid work environment

Gartner HR Research finds organizations can increase inclusion by 24% in the hybrid work environment

Tech pros are open to new challenges and expanded responsibilities

SolarWinds IT Pro Day survey reveals tech pros are motivated to take on new challenges and expand responsibilities

The why and how to reduce employee non-compliance

Gartner survey shows how employee burden leads to more compliance failures; embedded controls lower compliance burden on employees leading to fewer compliance failures

Non-knowledge workers want flexibility

A Gartner HR survey finds 60% of non-knowledge workers want their organization to provide more flexibility, organizations must adopt radical flexibility strategies to attract and retain high performing employees

Video calls during COVID put productivity into question

Respondents cite distractions and difficulties in feeling motivated during video conversations as top issues; welcome AI tools to assist with better video conversations

Opportunities and challenges securing the hybrid workplace

New study from Entrust identifies opportunities and challenges for securing the new hybrid workplace

Gartner: collaboration tools gaining traction among workers

Gartner survey reveals a 44% rise in workers’ use of collaboration tools since 2019, digital workplace technologies will be essential for enabling innovation in a hybrid workforce

Skilling strategies to drive 3X ROI for talent-focused organisations

Five Global Business Services (GBS) organizations are set apart by strategic skilling initiatives that significantly improve business outcomes, employee experience

Persistent gaps on employee experience

Six gaps between leader and employee sentiment on the future employee experience, failure to address divide will lose competitive advantage around the future of work

Flexible work arrangements to remain after office reopens

Singaporean business leaders and “Born Digital” employees on the same page about flexible working arrangements even after offices reopen, but challenges remain

Simulation software use among manufacturers to face resistance

Use of simulation software in manufacturing continues to rise but it faces stiff resistance internally owing to persistent tribal knowledge within some facilities where staff is hostile to change

Tech support scams: real and present danger

In 2021, tech support scammers are doing fewer scams but becoming more effective in monetizing their efforts, says YouGov-Microsoft study

PodChats for FutureCIO: Best practice in data science

Data scientists as no longer the backroom geeks content at hiding behind their desks. They want to be in the thick of a developing situation, with real-time awareness of the evolving set of choices it presents.

Survey questions long-term viability of hybrid work in SG

Singapore business leaders are clueless when it comes to managing hybrid work models for long-term business success.

Hybrid workspaces give hope

GlobalData says future of work sentiments are up 12% in Q2 2021 as companies embrace hybrid workspaces

Gartner: Winners balance talent investments and cost savings

Gartner HR research reveals companies that invested in talent while optimizing costs outpaced competitors during the COVID-19 outbreak

Lack of governance threatens the effectiveness of ESG initiatives

Gartner says governance metrics comprise just 8% of all references across industries. Among S&P 500 companies governance lags in ESG reporting

Future of work: opportunities and risks of automation

Automation will create opportunity, if the right support mechanisms are put in place, and the focus is put squarely on helping workers to succeed.

4 CIO to-dos on advancing DEI

Gartner says IT leaders can leverage influence and technology resources to support marginalized groups. CIOs should become involved where there is a collective passion and aligned sense of purpose.

COVID-19 resets the bar for employee experience and resilience

COVID-19 has ushered in a new era in human resources that is focused on enhancing employee experience and modernizing employee engagement with digitally enabled solutions.

Consequential accountability is a must to achieve diverse leadership benches

HR leaders should work closely with business leaders to develop organization-wide DEI strategies that are mutually understood and elevate DEI outcomes to the same priority as other business goals.

Poor CS&S engagement has an economic cost

Gartner says rampant rep disengagement could lead to poor customer service experience and economic cost

Why IT and DevOps pros jump ship

Data from more than 1,000 open-source technology users reveals management and soft skills training fell behind amid pandemic

Gartner outlines 4 working models for chief compliance officer

Gartner says CCOs must step up; they must embrace new leadership responsibilities and rethink extent of mandate to be effective

2 million PM jobs in APAC up for grabs

2.3 million project managers and changemakers will need to fill project management-oriented roles every year to keep up with the demand.

Remote work – here to stay for now

In 2021, remote work will drive pc and tablet shipments to over 500 million units for the first time ever

Gartner survey says COVID-19 has damaged workforce health

Gartner HR research reveals more than half of employees have experienced significant damage to their workforce health since the start of the COVID-19 pandemic.

FutureCISO Security Alert: Unauthorised access accounts for 43% of all breaches globally

ForgeRock’s 2021 Consumer Identity Breach Report reveals unprecedented 450% surge in breaches containing usernames and passwords

SG national digitisation is creating a hard tech skills shortage

SG govt-led DX is helping build a digital culture but government digitisation programs are hampering private sector efforts to hire hard-to-source skills.

CHRO to lead the digitization of the workforce

CHROs are well-positioned to assess and deploy the best digital platforms that provide their workers the best working environment while keeping them engaged and productive.

Resistance to change hinders digital transformation success

68% of enterprises fail to achieve desired ROI on digital transformation, and most cite change resistance as key obstacle

HR in Asia after COVID-19

Organisations that offer employees flexibility over when, where and how much they work, see 55% of their workforce as high performers. Brian Kropp, Gartner

PodChats for FutureCIO: Orchestrating a data-driven enterprise

Despite all the advances in technology, including advanced analytics, data management, artificial intelligence and machine learning, the CEOs that participated in the EY study, acknowledged significant gaps remain in their organisations’ ability to generate value from their data. Other interesting points, 41% report being able to combine machine and human data effectively to make informed […]

Only 23% of supply chain organisations committed to DEI

Supply chain organisations survey shows diversity efforts and people of colour representation in management roles depend heavily on company size

Gartner: the future workplace will be human-centric

Gartner hr research shows organizations are eroding employee performance and well-being with virtualized office-centric design.

PodChats for FutureCIO: Leadership is more than walking the talk

Mojodomo co-founder, Honnus Cheung, says a good leader is someone who is accountable, innovative and believes in empowerment.

PodChats for FutureCIO: The human equation of HR transformation

Peck Yeow Gan, human resources director, AXA Asia, shares her views and experiences on how HR has evolved since the pandemic.

Futureproofing operations drives HR outsourcing in 2021

Buyers of MPHRO now list ‘access to better technology’, ‘employee experience,’ and ‘better insights and analytics’ among the most important drivers of their outsourcing decisions.

Leadership in the workplace of the future

The hard part of leadership is not setting big audacious goals, it’s having to lay off people when you miss those goals.

3 ways HR leaders connect when onboarding newbies

Gartner identifies three ways HR leaders can connect new hires to organizational culture during onboarding, employees feel increasingly disconnected from their organizations as a result of COVID-19

Digital transformation of human capital in times of crisis

COVID-19 raised the importance of HR and the CHRO in ensuring the survival of the business. HR is called upon to play a leading role in driving a strategic people agenda.

CIO talent plans to accelerate DX projects

Per Gartner survey, over half of CIOs plan to hire full-time employees on automation, cloud platforms, and support for remote work to accelerate digital initiatives in 2021

Five ways HR is pivoting to the future

HR is a necessity, especially during periods of rapid change. For HR professionals and business leaders, it’s important to take stock of lessons learned.

COVID accelerates Singapore’s paperless movement

COVID-19 may have one silver lining: it is inducing companies and employees to go paperless and contribute to more sustainable work practices – go green

IWD2021: Women as architects of a better world

This is how we can emerge from the pandemic in all of its dimensions: by recognizing that women are not just victims of a broken world; they can be architects of a better one

Shared seating will be the new post-COVID-19 normal

Will you want to share a seat at work? Gartner says workplaces will be introducing shared seating in the new post-COVID-19 new normal.

Use of vaccine passports in the workplace opens new can of worms

Vaccine passports in the workplace raise new privacy, ethical, legal, and compliance challenges that will define pandemic management plans

What is needed for the digital workplace of 2021

The OnePoll-Citrix survey reveals hybrid work is here to stay and employee experience has never mattered more

International Women’s Day 2021 – hear me roar

Diversity in the workplace, particularly women in a leadership role not only brings a different perspective but helps reduce the risk of blind spots in our journey towards sustainable success.

PodChats for FutureCIO: The rise of businesswomen leaders

She acknowledged that while women leaders have found success in functional roles like human resources and customer support, the lack of opportunities in business roles early on is limiting their potential to go even higher up the corporate ladder.

PodChats for FutureCIO: Strategies for becoming the leader you are meant to be

“I feel that women have paid a big part in digitizing and making companies in the digital transformation journey, much more human.”

Use tech and data to enable gender parity in leadership

Technology is more skills-based versus the social networks, family, or academic pedigrees that influenced leadership decisions in the past. This has enabled highly skilled women to get their foot in the door and progress.

Forrester: some Aussies to lose their jobs because of automation

We’ve been re-assured time and again by analysts, vendors and consultants: don’t worry about yours. Now 11% will lose theirs?

Gender equality not going anywhere lately

Gender equality in the workplace is not progressing and may actually be declining as revealed by the IBM Institute for Business Value Study.

PodChats for CIO: Women in leadership in the digital era

Being a woman is no barrier to becoming a (technology) leader. Opensignal’s Ceri Howes sees the pace of technology change is a challenge to everyone.

PodChats for FutureCIO: Getting started and succeeding in a man’s world

“As a female leader, especially in a male-dominated industry, it is important to have confidence in your ideas, and presenting your ideas and being able to understand that you know everyone in the room is there for a reason.”

Women in tech – not enough inspiration say Kaspersky

Only 19% of women working in tech were inspired to take up their profession by a female role model says a Kaspersky 2021 survey

Women leaders: finding fulfilment and success in 2021

In today’s digitally transformative world, there are a growing number of women professionals who are successful at navigating a career of their choosing and finding fulfilment in the process.

BSP 4.0 rises from ashes of COVID-19

The COVID-19 shutdown is opening the door for BPS 4.0, an era of agile, efficient, and transformative delivery of next-gen services to enterprises, says Everest Group

IWD 2021: Please bridge the gap

A relatively young newcomer to the Singapore workforce, Azai Sheerin has proven you can be successful early in your career. She speaks out on the gender gap at work

IWD 2021: Diversity, equity and inclusion in the workplace

Success for women executives is a journey that is a long time coming. Yet despite advances in culture, thinking and ways of work, much still needs to happen

Choosing to challenge in 2021

We can all choose to challenge and call out gender bias and inequality. We can all choose to seek out and celebrate women’s achievements. Collectively, we can all help create an inclusive world.”

Gartner’s 3Cs to guide the future of customer service

Gartner survey reveals 70% of customer service and support employees want to continue working from home after the pandemic ends

Women in tech: skills ahead of gender in tech appointments

A Kaspersky survey says 70% of women in tech agree that their skills were considered ahead of their gender, but the equality journey isn’t over

IDC says the hybrid working model to define the future of work

By 2022, 35% of repetitive work tasks in large enterprises will be automated and/or augmented by using “digital co-workers” furthering human/machine collaboration.

IDC lays top 10 digital trends for Australia for 2021 and beyond

“The levelling up of lagging technology systems and processes has been the silver lining for many organisations in 2020.” Neha Ralhan, research manager, IDC ANZ

Gartner tips for tracking employee productivity with AI

COVID-19 drives use of ai-enabled remote worker productivity tracking tools, Gartner says 10% of workers will seek to trick AI-Driven tracking systems

A third of 2017 skills are obsolete post-COVID-19

Gartner HR research finds 58% of the workforce will need new skill sets to do their jobs Gartner says organizations must leverage skill adjacencies to build skills due to hiring freezes spurred on by the COVID-19 pandemic.

Changing of the guards at Amazon and what it means to you

This Q3 2021 will see Amazon founder Jeff Bezos transition to the Executive Chair of the Amazon Board as Andy Jassy assumes the CEO role. Per the letter, he will focus on new products and early initiatives.

Boards to have dedicated cybersecurity committee

Gartner predicts 40% of boards will have a dedicated cybersecurity committee by 2025 to better manage the cyber risk.

Chief digital officer to assume data officer role by 2023

Predicts by 2023, 50% of chief digital officers in organizations without a chief data officer (CDO) should become the de facto CDO to ensure success.

PodChats for FutureCIO: Reimagining the workplace in the post-COVID-19 era

COVID-19 has influenced what and how technology is being used in the workplace with employee safety and the ability to find available space important considerations.

HR leaders must address 5 future of work issues in 2021

Organisations must revisit their hybrid workforce strategy, role of the corporate office and diversity, equity and inclusion initiatives, says Gartner

Four cyber hygiene pillars in 2021

CYFIRMA CEO Ritesh Kumar gives his take on the cybersecurity threat landscape in Asia in 2021 and some tips to protect against the threats.

Singaporeans start 2021 betting on resilience

All else consider – COVID-19 impact on businesses and employment – Singaporeans are confident 2021 is going to be a better year, and employers got their back

Determination and sensitivity: CIO traits critical in 2021

Gartner calls out pandemic-induced changes reinforce the need for stronger leadership and emotional dexterity in CIOs

Learnings in 2020 about new ways of working

More projects to reimagine how work gets done. They will include new collaborative technology, but not be simple technology rollouts.

The value of human capital management technology

This paper documents the experiences of SAP SuccessFactors customers answering the question: “What results have companies seen from using SAP SuccessFactors solutions?”

Re-imagining learning and development in the digital-native era

This IDC infobrief helps you chart a path towards developing a robust learning and development program, including tools and technologies, to connect medium-term strategic and operational goals with the current training objectives.

Remote working to drive SG’s enterprise mobility market up to 2024

The rising complexity of managing the number of mobile devices and apps that connect employees operating remotely with enterprise data and network will drive demand for managed mobility services

Remote work will become a corporate elective in 2021

A Gartner survey of HR leaders show that 90% will allow employees to continue to work remotely even after the COVID-19 vaccine becomes available

Gartner to CIO: 3 trends CIOs to impact the future of work

AI, digital dexterity, and hybrid work with distributed workforce will be three key trends impacting the future of work, says Gartner

Need for consistent operations across multi-clouds

Businesses need the flexibility to use multiple clouds, but lack of consistent operations hinders them

Skills gaps hinder ROI in the Oil and Gas sector

According to a 2020 EY survey, 90% of Oil & Gas executives agree that investments in technology and workforce are essential to surviving current market conditions.

What you need to get hired as CEO in 2020

COVID-19 caused companies to shift focus to appointing CEOs with a proven track record and previous CEO experience. Gender diversity and cross-border experience take back seat in hiring process.

Futureproofing the workplace for the new normal

COVID-19 pandemic has accelerated organizations’ transition to an agile work environment that provides workers with secure access to corporate resources anytime and anywhere

Forrester APAC Predictions 2021

The success of organisations will depend on how quickly and how well they harness technology to enable their workforce in the new normal

COVID-19 is good for augmented and virtual reality

Worldwide spending on augmented and virtual reality forecast to deliver strong growth through 2024, says IDC

4 steps for successful AI projects in transportation

Gartner identified four steps that can help transportation CIOs better formulate use cases and identify which business process operations can be extended to AI capabilities.

Predictions 2021: Remote work, automation, and HR tech will flourish

Most companies will employ what Forrester calls an “anywhere-plus-office hybrid” model in which more people will work outside the office more of the time

The downside of too much change

Higher frequency of “career moments” employees are experiencing is closely correlated to incidences of misconduct, says Gartner.

The workplace of post-COVID tomorrow

We are heading back to the workplace but it is not the same one we left during the lockdowns. It is far more complex than the rapid exit that we all made from our offices

Every organization should invest in entry-level cloud talent

With organizations moving IT systems into the cloud, that doesn’t mean you can outsource skills the need you need. You will need to have someone in-house to keep things running

Excess software expenditure is draining budgets – choice or challenge?

We must acknowledge the extent of expenditure and the need for aligned discipline in order to deliver appropriate return from such a significant business asset.

ANZ innovation to get more funding despite flat IT budgets in 2021

Gartner CIO survey reveals 2/3s of Australian and New Zealand firms expect to increase digital investments in 2021 despite flat IT budgets

Disconnect between APAC businesses and employees on RTW strategies

Companies in APAC are looking to bring back the workforce but not all employees want to return to the way it was. Will tech solve the dilemma

IDC unveils top 10 IT predictions for 2021

The COVID-19 pandemic highlighted that the ability to rapidly adapt and respond to unplanned/foreseen business disruptions will be a clearer determiner of success in our increasingly digitalized economy.

Gartner: four strategies for developing supply chain professionals

The war for talent with skills in fields such as ML and AI will continue. Many CSCOs will look to make do with what they have and work to improve the digital dexterity and data literacy of their existing workforce.

How CIOs can put humans at the centre of their agenda

As CIOs drive technology transformation within their teams and the wider organisation, working with the CHRO to put humans at the centre of change is vital.

Opportunistic CIOs shine thanks to COVID-19

A Gartner survey of nearly 2,000 CIOs reveals top performing enterprises are prioritizing digital innovation during the pandemic

Study reveals companies struggling with hybrid cloud adoption

Businesses need the flexibility to use multiple clouds, but lack of consistent operations hinders them

Frost: 9 global trends generating growth opportunities from COVID-19

Automation/robotics, advanced data analytics, IoT & sensorization, security & privacy, and business model innovation are the five critical success factors for growth

How to plan for a safe return to the workplace

Even as countries across the region continue to grapple with the fall-out of the pandemic, there’s a concerted effort to address what the safe reopening of economies could look like.

Very Best CIOs in Asia: Change is the new normal

FutureCIO spoke to Vikram Subrahmanyam, Asia-Pacific chief information officer and head of operations & technology for Citi, on the everyday challenges of leading the regional operations and technology requirements of a global bank.

Tech challenges straddle Singaporean remote working

74% of Singaporeans agree that they have been more productive working from home but the increase in productivity did not lead to working fewer hours, with 40% reportedly working longer hours

Measure and enhance the digital workplace experience

Gartner analyst Manjunath Bhat shares his experience consulting with a client who wanted to create a best-in-class employee experience.

SG remote workers now cyber targets

COVID-19 has greatly accelerated remote working, digital transformation and cloud adoption in Singapore. Now more than half have sufferd a cyberattack

Outcome-based working is the new COVID-19 norm

The future is a flexible working environment that caters to the needs of all employees, giving them the most fulfilling work experience and in return allowing them to maximize the value they return to the organization.

DBS staffers pick up AI and ML skills online

DBS plans to upskills over 3,000 employees in Artificial Intelligence and machine learning through gamified learning.

Monetizing WFH opportunities remain a challenge says Frost

Widespread shift to remote work presents massive opportunities for virtual meeting solution providers, said Frost but challenges lie ahead

Crisis accelerates the state-of-the-art for remote work

My view is that a crisis can create its own triggers for innovations that may have floated in the ether without a reason to instantiate them.

Struggles of SG workforce during COVID-19

On average, 17% of Singapore respondents now use more than ten accounts, tools and apps every day. The result is information overload.

C-suite job security amidst COVID-19

Regardless of the market, those people who can add value and generate success in business-critical roles can still command impressive packages – especially among senior managers

Forrester: Workforce strategies are not ready for the Future of Work

Forrester: Assess readiness across employee experience, human capital management technology, robotics quotient, and human-centric leadership to build an adaptive workforce

Tech to secure next normal hybrid working

The “Next Normal” of hybrid working needs technology to reduce health risks in the office and secure home workers, says IDC

Mist Systems launches AI-assisted contact tracing for workplace

Mist Systems launched solutions for tracing employees as they return to work following lifting of COVID-19 lockdown measures. However privacy concerns persists

Gartner says lists 3 priorities for successful remote work

Service organizations must adapt leadership approaches, performance management and incentive programs to keep workforce engaged

Why we fail at managing disasters

We are in the middle of what is arguably one of the biggest disruptions in human history – COVID-19. Its effects are being felt around the world with tolls that are counted in lives lost, job losses and businesses teetering on the brink of closure. Truth be told, this is not the first critical event […]

Free data science training for the jobless

If you are currently jobless and would like a future in data science, Alteryx is offering a 120-hour training course via ADAPT programme for FREE

6 ways HR should manage on-site staff during COVID-19

Apart from providing the government recommended provisions, such as masks, sanitizers and personal protective equipment (PPE), HR leaders need to proactively manage their on-site workers’ experience

Forrester: PMP holds key to neutralising COVID-19

As countries enter phase 3 of the pandemic, pandemic management protocols will have to be constructed and maintained to ensure containment efforts continue.

9 steps to critical event management improvement

This Everbridge paper explains why the traditional approach to managing emergencies and business disruptions is outdated and shares a holistic approach to Critical Event Management.

Remote work to continue after COVID-19 is gone

Gartner HR survey reveals 41% of employees likely to work remotely at least some of the time post coronavirus pandemic

All planning for all people

This Anaplan paper, All planning for all people, lays down the value proposition of connected planning – a strategy whereby all of the necessary people, data, and plans are connected together to accelerate business value and enable real-time planning and decision-making.

Hongkongers embrace WFH with or without COVID-19

a Lenovo research in Hong Kong revealed that 87% feel at least somewhat ready to make the shift, thanks in part to the availability of technology to most homes in the city.

Optimise HR during COVID-19

With COVID-19 pandemic spreading, HR leaders have initialized first cost-cutting measures that aim at reducing costs both in the function as well as across the enterprise

SG firms suffer $5B from data skills gap

New research reveals that local firms are struggling to build teams that can capitalise on the true value of data

More AI jobs found outside IT says, Gartner

Gartner says the strongest demand for AI talent comes from non-IT departments

Five remote work lessons from Asia

While companies in Asia have not yet come out on the other side of this COVID-19 crisis, they’re further along than many in newly affected regions and have valuable insights to share.

Enhancing work from home outcomes

According to the European Centre for Disease Prevention and Control 378,041 cases of COVID-19 have been reported since 31 December 2019 to 24 March 2020. Forrester observed that the impact of the coronavirus and COVID-19 on businesses is changing almost daily. From employee absences to supply chain disruptions to plunging financial markets, businesses across the […]

Take staff attendance with facial recognition on smartphones

But with growing concern over the COVID-19 outbreak, how will companies be able to screen employee attendance at work? Tanca.io claims its SaaS-solution lets employers track staff attendance using their smartphones or CCTV.

Towards a gender-neutral CIO/CTO future

When you go online and do a search, you use a concept pioneered by Karen Spärck Jones, a computer scientist credited for her work on combining statistics and linguistics. One of her more famous quotes: I think it’s very important to get more women into computing. My slogan is: Computing is too important to be […]

Gartner: After 45 years, the gender gap in skilled workforce persists

Gartner research reveals perceptions of progress toward gender diversity are misaligned within sales organisations

Our journey towards parity in the workplace and business

While conversations about gender diversity and fairer rights have risen up the business and political agenda in Asia, women are still severely under-represented in senior leadership and government

Overcautious counsel costs enterprises US$17M annually

The average organization is losing more than US$17 million per year because in-house counsel are giving legal advice that is too conservative, says Gartner

Workplace challenges now and post COVID-19

Full transparency and real-time visibility across all aspects of the organization is a must. Members of the C-suite must work together to minimize the risks to employees and the organization in the long run.

HDFC offers Indian business travellers a better way to manage expenses

As spending gets easier, driving control and improving employee experience gets more complicated. Automating and integrating travel, expense, and invoice management can help improve how enterprises manage their finances

Achieving a single view of the data

Everyone in an organisation needs access to data to enable decision-making but when you have different systems feeding off and feeding to (other systems) a different view of the data – what do you have? A monster!

Trending: cybersecurity as a career path beyond 2020

Talent shortage has created an active recruitment market, where 85% of senior cybersecurity professionals would consider a new role if approached

APAC COOs prefer to be called Chief Change Officer

Transformation is a top priority for Asia-Pacific COOs, BNP Paribas Securities Services survey finds 52% seek closer collaboration with technology or IT departments

2020 operational risks for C-suite consideration

Operational risks top executive concerns in 2020, whilst becoming digital-native has become less of a competitive concern

Is PropTech consolidation good for CRE industry?

Data usability challenges continue to hinder productivity while a majority of CRE leaders believe automation will impact jobs and transform the workforce

Nucleus Research’s Guidebook to Connected Planning with Anaplan

Nucleus found that Anaplan customers adopting a connected planning strategy were able to drive faster decision making, increasing manager productivity while accelerating planning and reporting, reducing costs, and increasing flexibility.

Streamlining retail staff scheduling

Target Australia is one of the nation’s largest department store chains, operating more than 305 stores nationwide. With 14,000+ employees nationwide, how do you effectively manage operations? We answer that here.

State of Connected Planning at a glance: Retail

A global survey of retailers revealed that 52% of retailers view increased collaboration as a requisite to achieving planning change. Find out more about the survey details and how connected planning fits into the overall strategy for retailers.

Workplace and compensation top priorities for SEA talent

Almost 70% of HR leaders in Southeast Asia view a great working environment and compensation as key to attract top talent

Australians see culture as top KPI for DX success in 2020

Focus on organisation’s culture will accelerate co-innovation and enable businesses to respond to market at hyperspeed, says IDC.

Lawbots set to offer more responsive service

Legal departments are turning to virtual legal assistants (VLAs) because of extreme pressure to improve efficiency and provide a responsive service to their organizations.

IDC Digital Innovation Framework to serve as guide to digital future

“The organisations with digital innovation supply chains focused on delivering digital products, services, and experiences will reshape our global economy in the coming years.” IDC

Gartner takeaways for WEF 2020

CIOs and heads of technology have a strong role to play in achieving the ambitious goals facing governments and industries around the world, says Gartner

PageUp launches recruitment marketing software

Use social listening to understand what your customers think

Social listening can uncover hidden links between consumer markets that are heavily influenced by others, as consumers take cultural or fashion cues from places they feel an affinity for.

No to Career is Over – not yet anyway

Technology continues to be the biggest catalyst for jobs in Hong Kong, as companies look for highly skilled digital leaders to help deliver on digital transformation projects and initiatives to remain competitive on the regional and global economic stage.

Gartner lists top priorities for service and support leaders in 2020

CS&S leaders face increased pressure from leadership on the role of the service function in improving operational excellence and growing the business.

Many employee experience programs in Asia Pacific ignore the role of technology, says Forrester analyst

While interest in EX is high and organizations have embarked on EX programs to do right by employees, many have failed to move the needle.

Third-party user practices expose Singapore Orgs to cybersecurity risks

With an expanding group of users gaining access to an organisation’s network comes an expanding cybersecurity risk surface.

Zebra Technologies, Singapore Polytechnic work together to groom skilled talents

Three-year MOU prepares Singapore students for an advanced manufacturing era through industry-relevant and experiential learning.

Women are underrepresented in cybersecurity in half of enterprises

In 45% of enterprises, the proportion of women working in IT security departments is less than that in the rest of the company’s workforce.

SMU-TIBCO MOU to fill the transformation skills gap

The Singapore Management University (SMU) School of Information Systems will collaborate with TIBCO Software to deepen students’ data analytics knowledge and prepare them with the right digital skillsets for the digital economy.

Expansion of Singapore’s digital banking licenses to drive investment in technology skillsets in 2020

Singapore’s central bank initiative to offer up to five digital bank licenses to suitable applicants comes with highly anticipated moves into uncharted territory for Singapore’s banking landscape.

HPE introduces 26-week paid parental leave in Singapore to support new families

HPE employees in Singapore are now benefiting from the introduction of 26 weeks of paid leave for new parents—both mothers and fathers.

New IT courses launched in Singapore to address existing gaps in cybersecurity training

SGInnovate partners ST Engineering and Tegasus International to boost cybersecurity capabilities of 2,500 professionals over three years.

Delivering on digital employee experience correlates to key business outcomes

Employees’ ability to access the apps and information they need, from whatever device or location they choose, affects their ability to effectively plan, collaborate and execute.

How to compete and win in the raging battle for talent

 People today want the freedom to work when, where and how they want. And they expect things to be as easy as they are in their personal lives.

How technology professionals can prepare for the future

 Tech pros may know where they want to go, but the road to career confidence can be challenging.

Jobs mismatch in Singapore declines in the tech sector but talent shortages still exist

Singapore’s talent mismatch has fallen by 8% over the past four years from 44% in January 2015 to 36% in May 2019.

Thai university partners with Automation Anywhere to equip students with RPA skills

Automation Anywhere has announced an agreement with Dhurakij Pundit University (DPU) in Thailand and STelligence.

Enterprises prefer practical data skills over data science degrees

Job seekers owning demonstrable experience with data might soon overtake those with data science degrees when it comes to the candidates global enterprises are seeking.

Collaboration aims to produce more highly-skilled cybersecurity pros in Singapore

Kaspersky recently signed a three-year agreement with Temasek Polytechnic (TP), an institute of higher learning in Singapore, to provide cybersecurity courses for corporate practitioners and members of the public in Singapore. This partnership reinforces the global cybersecurity company’s commitment to support the upskilling of the country’s cyber defense talent pool. Stephan Neumeier, Managing Director for the Asia Pacific […]

CDOs must forget data-driven, be product-centric

Gartner says chief data officers must shift from project-centric to product-centric

Future of Work demands an Adaptive Workforce

To build an adaptive enterprise, you have to build an adaptive workforce

Legacy tech, skills shortage and siloed Ops slow DX jobs

Companies which streamline digital workflows across the enterprise have proven to be more operationally efficient, resulting in greater success when attracting and retaining talent.

Competing in digital insurance

In 2017 insurance companies wrote US$4,891 billion in premiums worldwide, with life insurance accounting for 54.3% and non-life for 45.7%. Around 78.1% of premiums come from the advanced markets, where on average 7.8% of GDP or US$3,516 per capita was spent on insurance.  Among markets, an average of just 3.3% of GDP or US$166 per […]

What banks need to know about Open Banking

In the IDC Financial Insights report, Regulatory Guidelines for Open Banking: Asia/Pacific Markets and their Varying Paths to Open Banking, Michael Araneta (photo right), assistant vice president for IDC Financial Insights, states, “Banks should initiate Open Banking strategies, even without the strong regulatory push seen in Europe. Success in the digital era will be in generating […]

More focus on the customer experience

Seventy-five percent of organisations surveyed by Gartner increased their customer experience (CX) technology investments in 2018. For 2019, 52% of respondents said they will increase investment into customer analytics, as the focus on customer journey analysis, customer needs analysis, voice of the customer (VoC) and digital marketing. 2019 priorities The survey lists the top five […]