
Time to break up with poor fit customers
Gartner predicts that by 2025, 75% of companies will “break up” with poor-fit customers as the cost of retaining them

Gartner predicts that by 2025, 75% of companies will “break up” with poor-fit customers as the cost of retaining them

As security threats run aplenty, new vulnerabilities faced from remote working and the upward trajectory of malicious activity, including ransomware

Asia-Pacific businesses are set to outstrip other global regions in customer experience investment in 2022 in response to a pandemic-induced

For many people in the supply chain ecosystem – from manufacturing on one end all the way to the consumer

The role of cybersecurity leaders needs to evolve, as accountability for cyber risk shifts outside IT and an increasingly distributed

Jay Forte is president and founder of The Forte Factor and certified executive coach, wrote in a blog that things

A couple of decades back, as a marketing executive for Asia, I learned that in some cultures, an invisible wall

Standardized customer engagement in today’s buying environment will only get sellers so far, even with the best methodology. Gartner suggests

Transformation is not exclusively technology, even if the initiative is often tied to the term ‘digital’. It is also not

A July 2021 Gartner survey of 572 organisations found that 48% of respondents had significant concerns about mass turnover events,

New research from KnowBe4 found that 59% of APAC office workers don’t believe using their work email for personal activity

You can’t do business without your vendors. They support critical elements of your organization, from cloud storage services to payment