According to Forrester’s 2021 Malaysia Customer Experience Index (CX Index), banks in Malaysia provide average customer experience with little differentiation
Despite Covid-19 restrictions easing somewhat in parts of Southeast Asia, the pace of growth for social commerce shows few signs
Digitalisation is a speeding train with no signs of slowing down. However, like the rest of the world, Singapore is
According to Omdia, the pandemic has changed technology priorities for organisations worldwide. But we know that already! The researcher noted
At the onslaught of the COVID-19 pandemic, vulnerabilities in business models that focused on efficiency became apparent. Efficiency has introduced
The HKT Hong Kong Enterprise Cyber Security Readiness Index 2021”, published by the Hong Kong Productivity Council, reported the city’s
With more new vulnerabilities reported in 2020 than in any year in history and an increased focus on industry regulatory
Global mining executives rank environment, social and governance (ESG), decarbonization and license to operate (LTO) as the top three risks/opportunities
An accelerated pace of digitalization in the financial sector across the Asia-Pacific (APAC) region due to the COVID-19 pandemic is
Process mining is using software to discover and map business processes to optimize and automate them—is an emerging market, growing
Even before the pandemic, digital transformation was already in the agenda for many organisations. From what we understand, the imperative
Callsign commercial director – Asia Pacific, Frank Tan noted that historically organisations rely on usernames and passwords to authenticate users.
