According to the IDC Future Enterprise Resiliency and Spending (FERS) survey improving the customer experience (CX) directly impacts the organization’s
By 2022, IDC predicts that 75% of enterprises will embed intelligent automation into technology and process development, using AI-based software
A couple of months back, some smart folks at VC firm Andreesen Horowitz wrote a blog post called “The Cost
A new buzzword in 2021 is ESG or environmental, social, and governance (ESG). Throughout the year FutureCIO noted increased executive
To cope with restrictions due to the Covid-19 pandemic, companies accelerated the digitalization of their customer experience journey. With an
Gartner’s latest Emerging Risks Monitor Report says the threat of “new ransomware models” was the top concern facing executives in
The volume of data organizations collect is rarely matched by their ability to manage it. This data boom, combined with
IDC is forecasting the worldwide IT and business services revenue to grow by 3.4% (in constant currency) in 2021. In
Enterprises must embrace business composability to thrive through disruption in 2022 and beyond, according to Gartner. Business composability is the
Into the final quarter of 2021 and we continue to read of cyberattacks against nations, enterprises and individuals. The State
Since 2020, organizations across Asia/Pacific had to recalibrate their business models as every aspect of the operation was disrupted by
Proliferating data privacy regulations will increase compliance costs for companies, as well as litigation and fines when breaches occur. According
