Digital inclusion is central to the environment, social, and governance (ESG) initiatives, and one that tech companies are actively embracing,
Following the pandemic shutdowns in 2020, the global outsourced customer experience management (CXM) market spiked in 2021, with the fastest
As Hong Kong companies realise that sustainability can help drive business success, they require high-quality accurate sustainability data to gain
In a Gartner online survey of 283 customer service and support leaders from August-October 2022, 84% of customer service and
In the long term, SKT and Singtel aim to expand their metaverse offerings to countries where Singtel has a presence
The chief technology officer, also known as a chief technical officer or chief technologist, is an executive-level position focused on
The 2023 Gartner CIO and Technology Executive Survey revealed that improving the customer experience and operational excellence, not growth, are
FutureCIO has covered data protection for some time now. A 2023 Gartner prediction cautions that through 2025, powerhouse cloud ecosystems
Maxim’s can also now make use of Veeam’s direct restore feature to the public cloud, with Veeam’s workload mobility being
We’re drowning in data these days. And the data deluge is not going to stop anytime soon. Our thirst for
There is a global phenomenon sweeping across the corporate landscape recently—businesses have quietly shifted towards more adaptable mindsets and new
It can be argued that COVID-19 was the catalyst for even faster adoption of technology-led innovation (the Economist even suggests
