Hawley & Hazel, the company behind the Darlie dental products, has been running SAP Ariba Supply Chain Collaboration since 2016 to streamline order processing and coordinate delivery schedules with suppliers across Asia. The company leverages the solution’s forecast collaboration capabilities to help the company and its supplier partners work together for better inventory and operations management.
When it experienced materials shortage from preferred suppliers, the supply chain collaboration solution alerted Hawley & Hazel’s procurement team, which was able to source from alternative suppliers within days. This minimized Hawley & Hazel’s overall production damage.
Underscored by such success, Hawley & Hazel would further expand the adoption of Ariba solution and add Ariba’s Forecast Collaboration.
“Hawley & Hazel understands the value of planning ahead and taking as much uncertainty out of the supply chain as we can. With SAP Ariba, we can now more easily align our plans and requirements with multiple suppliers. This improves our overall efficiency and helps us, and our suppliers identify and rectify any potential shortages or surplus so that we reduce the time we hold inventory for better cash flow,” said Sunny Woo, procurement director, Hawley & Hazel.
Ariba’s supply chain and forecast capabilities will create closer cooperation between Hawley & Hazel and its suppliers, facilitating more accurate and frequent forecasting to increase supply chain responsiveness and decrease the potential for business disruption. This will also enhance visibility for Hawley & Hazel to develop more accurate business planning and increase the efficiency of its manufacturing and logistics operations.
Fabian Padilla Crisol, managing director, SAP Hong Kong, said, “The pandemic-related supply chain shocks of the past year have focused attention on breaking down barriers between buyers and suppliers. For Hawley & Hazel, collaboration at the forecasting level builds on its past digitalization success to deliver additional value.”