Thu, 25 Jun 2026

Sales and Marketing

Customer communications failures drive loyalty loss and growing AI skepticism, study finds

By FutureCIO Editors June 19, 2026

How CIOs can put humans at the centre of their agenda

Kok Yong Lee October 26, 2020

IT to reset, restart and respond to a world of uncertainty

FutureCIO Editors October 26, 2020

Move from a reactive to proactive customer service approach

FutureCIO Editors October 19, 2020

Marketers disappointed in analytics results

FutureCIO Editors October 14, 2020

APAC lead the world in the use of AI to improve CX

FutureCIO Editors October 14, 2020

COVID-19 gives rise to empathetic enterprise in the next normal

FutureCIO Editors October 9, 2020

8 trends define the consumer of the future

FutureCIO Editors October 8, 2020

Ineffective management strategy leads to competitive disadvantage

Allan Tan September 30, 2020

Thailand’s TOT tightens customer engagement operations

FutureCIO Editors September 29, 2020

Very Best CIOs in Asia: Change is the new normal

Allan Tan September 25, 2020

IDC framework to support differentiated customer-centric strategies of APAC Banks

FutureIoT Editors September 22, 2020

PodChats for FutureCIO: Why we need conversational analytics

Allan Tan September 17, 2020

Check CS&S tech for the ability to deliver CX goals, warns Gartner

FutureCIO Editors September 17, 2020

EdgeFunction to improve user-experience at the edge

FutureCIO Editors September 14, 2020

Is cloud-native an important consideration?

Allan Tan September 14, 2020

Sales and Marketing

Subscribe