Sales and Marketing

Predictions 2021: The continuing evolution of customer insights practices

Gene Leganza December 3, 2020

Slack acquisition to strike at the Death Star

Allan Tan December 2, 2020

AFFINBANK modernises multi-channel customer engagement

FutureCIO Editors December 2, 2020

The value of instant communication for Fisher & Paykel

FutureCIO Editors November 26, 2020

Forrester APAC Predictions 2021

FutureCIO Editors November 23, 2020

Gartner warns of 3 self-service failure points in customer self-service

FutureCIO Editors November 18, 2020

XL Axiata uses event broker tech to enhance data offerings

FutureCIO Editors November 13, 2020

5 tips to overcome sales transformation hurdles

Dave Egloff November 12, 2020

Empathy-at-scale: the key to customer retention in new normal

FutureCIO Editors November 11, 2020

Forrester says firms will double down on tech in 2021

FutureCIO Editors November 10, 2020

Advocating for a digital-lead business recovery from COVID-19

Angus McDougall November 10, 2020

6 forces that will impact tech providers through 2025

FutureCIO Editors November 9, 2020

CX metrics critical to supply chain success

FutureCIO Editors November 6, 2020

Digital fuels cloud adoption in the financial sector

FutureCIO Editors November 5, 2020

The future of advertising lies in protecting user identities

Kenneth Pao October 28, 2020