Sun, 10 May 2026

Sales and Marketing

New joint capabilities of Klaviyo and Shopify to accelerate global commerce growth

By FutureCIO Editors March 18, 2026

Photo by Tara Winstead: https://www.pexels.com/photo/robot-pointing-on-a-wall-8386440/

ServiceNow and Boomi partner to elevate customer experiences through AI-powered self-service

FutureCIO Editors July 31, 2024

Photo by fauxels: https://www.pexels.com/photo/man-and-woman-near-table-3184465/

AWS and Workday expand partnership to build GenAI capabilities

FutureCIO Editors July 24, 2024

Photo from Lion Parcel https://lionparcel.com/about

Lion Parcel integrates GenAI with Salesforce to optimise customer service

FutureCIO Editors July 18, 2024

Photo by Porapak Apichodilok: https://www.pexels.com/photo/woman-wearing-white-romance-printed-crew-neck-t-shirt-while-sitting-on-brown-wooden-chair-346741/

Digital CX and design trends

Senem Guler Biyikli July 16, 2024

Photo by Mikhail Nilov: https://www.pexels.com/photo/shallow-focus-of-woman-working-in-a-call-center-7682340/

It’s time to be more strategic about AI in customer service

Vasupradha Srinivasan July 2, 2024

Photo by Vojtech Okenka: https://www.pexels.com/photo/person-holding-apple-magic-mouse-392018/

Nearly 80% of SG marketers are embracing AI, but the majority struggle to unify data

FutureCIO Editors June 26, 2024

Photo by Aleksandar Pasaric: https://www.pexels.com/photo/multi-colored-building-2443590/

House730 leverages Azure OpenAI Service to enhance customer satisfaction

FutureCIO Editors June 26, 2024

Photo by Yan Krukau: https://www.pexels.com/photo/a-smiling-woman-working-in-a-call-center-while-looking-at-camera-8867434/

SG service professionals expect customer service to contribute more revenue in 2024

FutureCIO Editors June 18, 2024

Photo by RDNE Stock project: https://www.pexels.com/photo/woman-recording-content-8369676/

Enhanced enterprise features in Adobe Express unveiled

FutureCIO Editors May 29, 2024

Photo by Elina Sazonova: https://www.pexels.com/photo/dream-lettering-near-fence-overlooking-marina-bay-sands-building-1907049/

SG businesses experienced more change in the last 4 years than previous two decades

FutureCIO Editors May 6, 2024

Photo by Andrea Piacquadio: https://www.pexels.com/photo/cheerful-black-waitress-standing-at-counter-3801426/

The future of customer experience: invisible

Brandon Purcell April 26, 2024

Photo from https://www.facebook.com/photo/?fbid=720185763237743&set=a.191627626093562

Oracle to improve operational efficiency and patient services of IHH Healthcare

FutureCIO Editors April 23, 2024

Podchats for FutureCIO: How inclusion deepens customer experience

Melinda Baylon April 16, 2024

Left to Right: Khun Chompunuth Weerawatgumpa, Group Director of Corporate Shared Service and People System, Minor International, Mrs. Aurakanda Attavipach, Chief People Officer, Minor International, Mr. Dillip Rajakarier, Group Chief Executive Officer of Minor International / Chief Executive Officer of Minor Hotels, Mr. Fabio Tiviti, Chief Operating Officer, APAC and Japan, Workday, Ms. Pannie Sia, General

Minor International elevates employee experience with Workday

FutureCIO Editors March 11, 2024

Image from Korean Air https://www.koreanair.com/content/dam/koreanair/ko/footer/about-us/who-we-are/overview/welcome-message/ft-introduction-img-01-m.png

Accelya to power Korean Air’s retail modernisation

FutureCIO Editors February 23, 2024

Sales and Marketing

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